Understanding and experience of daily work of property

Understanding and experience of daily work of property

Cognition and experience of daily work of property. When we usually work or do things, it is inevitable that there are some problems and deficiencies. At this time, we need to sum up our behavior and improve it, so as to improve ourselves. Here are some insights and experiences of daily work of property for everyone.

Comprehension and Experience of Property 1 Daily Work Recently, the property management company organized a simple study and training for us. In this process, it is mainly to deepen our understanding of property management, and at the same time, it also urges us to continue learning in the follow-up work, so as to better serve the property. And what should be done in property management to satisfy the company and the owners? These are all things we need to learn, not that we didn't do well in the past, but that we should not be satisfied with our present achievements, but should do better.

In the process of learning, I also feel that the company attaches importance to our property management personnel, and I also understand that there are still many places to be improved in my work. Where is the importance of property management and what should our service be based on? We can all know in our study.

In the end, property management should focus on the service to the owners, so that the owners are satisfied. At the same time, we should also establish such knowledge in the process of work, so that the owners are satisfied with our property management services.

In the process of learning, we not only emphasize what kind of effect the work should achieve at the ideological level, but also strengthen understanding at the knowledge level. There is still room for improvement in work, and where to make progress is very important. In the past, all the property management regulations were just lying on my desk. I just looked at it when I first joined the company, and then I looked at something that I couldn't make an accurate decision. It's useless at other times, and I can't fully know all the contents.

However, in this training, we mainly focus on these laws and regulations, supplemented by some lectures on fire safety knowledge. We should be very familiar with these regulations and use them skillfully. These regulations are the crystallization of previous work. Through the explanation, I understand that we can use more mature means to deal with the problems in our work, so as to serve the owners with broader knowledge and do a good job in property management more smoothly.

The last and most important experience is that learning is the ladder of our progress. We can't relax our demands on ourselves and will continue to study hard in our future work. The scope of property management is actually very wide, and you need to know a lot of knowledge. If we don't demand the quality of our work, we will just muddle along.

However, when it is necessary to set high standards for our work, we still have to learn to avoid being eliminated. In such an environment where we can exercise various abilities, we can become more successful through learning and contribute to the development of the company.

I have been engaged in property management since xx, xx, XX. In these X years, I deeply realized that property management is a special service work. In my work, I am strict with myself, set an example, treat people and things fairly and fairly, work conscientiously and meticulously, and try my best to make the company, service units and owners satisfied and recognized.

In order to sum up experience, learn from each other's strong points, and further improve the property management, I have made the following summary of the property management work in these xx years:

First, we should be "responsible, caring, patient and open-minded".

1, sense of responsibility: first of all, we must strictly implement and clarify our post responsibilities. As far as our work is concerned, it is our responsibility to serve the unit and the owner from the interests of the unit and the owner. I think each of us doesn't want to be an "irresponsible, irresponsible person". Know your job responsibilities clearly, and you will know what to do and what not to do. In this way, you will conscientiously do your job, take the initiative to do anything within the scope of your job responsibilities, and don't have to wait for the leadership to arrange it.

2. Love: A good employee should have enough work experience and a serious and enthusiastic work attitude. I think he should also have love. Love is also a magic weapon for us to do a good job. We must integrate our love into the environment and work.

3. Patience: strengthen the sense of work concept and purpose, establish the people-oriented thought, and try to do practical things and do good things for the owners as much as possible. In other words, we should patiently, sincerely and seriously solve problems and do a good job. Only in this way can the work be done well, carefully and solidly, and the practical problems encountered in the work can be effectively solved.

4. Modesty: At work, we must work down-to-earth, learn modestly and ask for advice modestly. Learn from the property predecessors with an open mind, sum up lessons and accumulate experience, and treat the work sincerely.

Second, we should treat our work with a full and optimistic attitude.

The society lacks understanding of the property industry, and many people look down on the property staff, but we must face it with a good attitude. Don't complain too much at work, be positive and optimistic in your mind, and don't stand still.

Third, set an example at work and correct your work attitude.

During my work, I will strictly abide by various rules and regulations, be strict with myself, be down-to-earth, ensure to provide quality services to customers, and do practical things and do good things in my post.

Fourth, improve professional level and moral cultivation.

If you really want to improve your professional level and create more wealth for enterprises and individuals, you must be strict with yourself, not be sloppy, study hard at work and become a work expert; Strengthen moral cultivation, have a clear understanding of their own shortcomings, start from bit by bit behavior, and become an example for other colleagues in terms of dress, manners, respect for the elderly and love for the young, fairness and integrity, and social morality.

In the future work, I will continue to work hard, constantly sum up all aspects of experience and make my own contribution!

Perception and experience of daily work of property. The feeling that I have been engaged in property management in recent years is a word "difficult". In the property management industry, there is a saying that "if you have done evil things in your last life, you will be a property manager in this life". This sentence expresses the voice of people engaged in the real estate industry. It is difficult for the service industry to satisfy all customers, and it is even more difficult to deal with owners from all corners of the country. Is to deal with a lot of trivial things, improper handling is a big deal.

Property management services are really cumbersome, and everything should be managed, not only in charge of things, people and equipment, but also in charge of small animals such as cats and dogs. Owners always go to the management office to talk about things; Improper use of home appliances leads to power failure, which will bring trouble to property companies.

The contradiction of neighborhood relations will also bring trouble to property companies. Property employees are busy coordinating and re-coordinating all day long. Employees of property management companies are scolded by some unreasonable owners every day, and sometimes even beaten by barbaric owners. If the conflict escalates, go to court. There are often reports of legal disputes between property companies and owners in online media.

Now people's awareness of rights protection is stronger than in the past, but not every owner's legal knowledge has improved. Many reports are that some owners make trouble without reason, and some companies make great concessions through private consultation in order to minimize the problem, which leads other owners to follow suit and easily sue your property company, which will consume a lot of manpower and financial resources.

To sum up, my experience is that it is really difficult to do property management, and management fees are also difficult to collect. Property management is originally a low-profit industry, but also a labor-intensive industry. People from all walks of life believe that people who can do real estate have no skills at all as long as they have hands and feet.

In fact, the professional and technical content of property management is very high, but the quality of employees in the whole industry is not high, which leads to the prejudice of property management from the outside world. In this way, it is necessary to continuously strengthen the training of employees, improve the basic quality of employees and improve the quality of services. Defenders must defend their rights.

Do everything in accordance with the property management regulations and relevant laws and regulations, and communicate with the owners to publicize the property management regulations and property law. Many property companies harm the interests of owners for their own interests and seriously damage the image of the whole industry; If the whole industry is standardized, the prejudice against property management from all walks of life will be less, the social status will be improved, and it will be less difficult to engage in property management.