Which department should the real estate company complain to?

Complaints against real estate companies should call 123 15.

After dialing 123 15, if you need to make a complaint or report, please answer the questions according to the staff's prompts, truthfully tell the facts, reasons and requirements of the complaint, and tell your name, address, telephone number or other contact information as well as the name, address and telephone number of the respondent.

In addition, there is a charge for calling 123 15. Consumer complaint cases shall be under the jurisdiction of the administrative department for industry and commerce where the operator is located. If the business operator is in a different place, the area code of the business location needs to be+123 15.

If developers have problems, they can directly complain to the corresponding departments, as follows:

1. If the information of the developer is complete, it is recommended to go to the supervision department of the Housing Authority and complain to the developer in writing, which will generally be handled;

2. If the property department and the developer have problems, they can go to the local "construction project quality supervision station" or the local "property buyers association" to complain;

3. If there is any problem with the real estate license and land use, you can call the national toll-free telephone number for reporting land and resources violations: 12336, and the local municipal and county land and resources bureaus will answer and handle it.

To sum up, real estate agents can complain to the Ministry of Housing and Urban-Rural Development, consumers' associations, industrial and commercial bureaus and housing management bureaus in violation of laws and regulations.

Legal basis:

Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests

Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels:

1, negotiated with the operator;

2. Request consumers' associations or other mediation organizations established according to law to mediate;

3. Complain to the relevant administrative department;

4. According to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

5. Bring a lawsuit to the people's court.

Article 46

If a consumer complains to the relevant administrative department, the department shall handle it within seven working days from the date of receiving the complaint and inform the consumer.

Article 88

Business operators who provide goods or services under any of the following circumstances shall bear civil liability in accordance with the provisions of other relevant laws and regulations, except as otherwise provided in this Law:

1. The goods or services are defective;

Two, do not have the proper performance of the goods and did not explain the sale;

Three, do not meet the commodity standards indicated on the commodity or its packaging;

Four, do not meet the quality conditions indicated by commodity descriptions, physical samples, etc.;

Five, the production of goods explicitly eliminated by the state or the sale of expired or deteriorated goods;

Six, the number of goods sold is insufficient;

Seven, in violation of the agreed service content and cost;

Eight, the consumer's request for repair, rework, replacement, return, make up the quantity of goods, refund the payment for goods and services or compensation for losses, deliberately delayed or unreasonably refused;

Nine, other circumstances that harm the rights and interests of consumers as stipulated by laws and regulations.

Business operators who fail to fulfill their obligations to protect consumers' safety and cause damage to consumers shall bear tort liability.