What is the responsibility of the property management company?

Legal analysis: First, the responsibility of the property company:

1. Property maintenance management: Property management companies shall carry out maintenance and technical management of the properties they manage according to the national property management standards, including house safety and quality management, house maintenance technical management, house maintenance and construction management;

2. Property equipment management. Property equipment to be managed mainly includes water supply and drainage equipment, gas equipment, heating equipment, ventilation equipment and electrical equipment.

3. Property environmental management: Property management companies have the obligation to manage the environment of residential quarters, so that it can meet the standards set by the state, including pollution prevention, environmental cleaning and environmental greening.

4. Property management safety: Property companies should take various measures to ensure the personal and property safety of owners and users of houses, manage the public security of the community, manage the fire safety of the community, and manage the vehicles and personnel entering and leaving the community.

5. Liaise with the government and public institutions on public facilities.

If the property management company fails to perform its responsibilities, it may report the situation to the relevant departments.

Second, the property company's obligations:

(a) for the purpose of serving the owners, improve the quality and level of service;

(2) Providing services such as security, sanitation and cleaning, daily maintenance of public parts and facilities and equipment according to the realty service contract;

(three) announced in accordance with the provisions of the property service fee revenue and expenditure;

(four) accept the supervision of the owners' committee and the owners;

(five) to assist the relevant departments to provide community services and carry out community cultural activities;

(six) other obligations stipulated by laws and regulations or agreed in the realty service contract.

The realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract. Those who fail to perform the agreement shall bear corresponding legal responsibilities according to law.

Legal basis: Regulations on Property Management

Article 35 A realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Forty-sixth property service enterprises should assist in the safety work within the property management area. When a safety accident occurs, the realty service enterprise shall, while taking emergency measures, report to the relevant administrative departments in time to assist in the rescue work. The realty service enterprise shall abide by the relevant provisions of the state when hiring security personnel. Security personnel shall perform their duties when maintaining public order in the property management area, and shall not infringe upon the legitimate rights and interests of citizens.