Job Recruitment Website - Property management company - What will happen if the property is complained by 12345?
What will happen if the property is complained by 12345?
After receiving the complaint, 12345 will reflect it to the relevant parties. According to the violations reflected by a property, relevant parties will investigate. Once it is verified that the things reflected do exist and there are serious violations, it will be ordered to make rectification. In addition to severely criticizing violations, economic penalties will also be imposed. Report the result of this matter to 12345, indicating that this matter has been solved.
If the owner calls 12345 to complain about the property, whether the property will be punished should also be based on objective facts. 12345 will push this complaint to the relevant administrative punishment department, and then make corresponding punishment according to the illegal facts of the property. The specific punishment is made by the district property office. The relevant property punishment department will punish the property according to the complaints pushed by 12345.
At present, the convenience service of 12345 is still very good. Generally, complaints will be received, and reply after settlement 12345. Property problems, complaints to 12345, will also come forward to actively communicate and solve. In addition, if the property is not good and there is no rectification, you can find a local neighborhood Committee to communicate and solve it, and the neighborhood Committee can coordinate the relationship between the property and the owner. If the property is still not rectified, the owner can also complain to the Housing Authority. When complaints increase, the Housing Authority will actively deal with them.
In any of the following circumstances, the market supervision and management department shall not accept the complaint:
1. The complaint is not within the scope of responsibility of the market supervision and management department, or the administrative organ has no right to handle it.
Two, the court, arbitration institutions, market supervision and management departments or other administrative organs, consumer associations or other mediation organizations established according to law have accepted or handled the same consumer rights dispute.
Three, not for the needs of daily consumption to buy, use goods or accept services, or can not prove that there is a dispute between consumers and respondents.
Four, unless otherwise provided by law, the complainant knows or should know that his rights and interests have been infringed by the respondent for more than three years.
5. Failing to provide the materials specified in the first paragraph of Article 9 and Article 10 of this Law.
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