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What are the service standards of the property management company?
1. What are the service standards of the property management company?
The service standards of property management companies include housing management, facilities and equipment maintenance, assistance in maintaining public order, sanitation and cleaning, and greening maintenance management. In addition, it also involves property service contracts. Property management companies should be clear about their rights and obligations. These services will lead to different service standards and fees due to different grades.
2. What are the requirements of the property management company in helping to maintain public order?
1, on duty
The property management company shall set up a sentry box at the main entrance and exit of the residential area under management, and arrange a special person to be on duty 24 hours a day. For other entrances and exits, it is also necessary to switch on and off regularly and arrange security inspection.
2. Patrol monitoring
For the key areas and key parts in the community, it is required to patrol at least 1 time per hour. If safety monitoring facilities are to be installed in these areas, it is necessary to monitor them 24 hours a day.
3, in and out of the registration management
Property companies should register and manage vehicles entering and leaving the community and strangers coming and going. Vehicles can be managed by license cards, and timely guide vehicles to pass and park in an orderly manner when there are many vehicles coming and going. Decoration and housekeeping personnel entering and leaving the community can implement temporary pass management.
4. Emergency plan
The property management company shall formulate relevant emergency plans for emergencies such as fire fighting, public security and public health, and report these incidents to the owners' committee and relevant departments in a timely manner to assist in handling them.
Editor's summary: The above is an introduction to the service standards of property companies. I hope what Bian Xiao shared can give you some reference. If you want to know more, you can pay attention to our family. Com for consultation.
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