Job Recruitment Website - Property management company - Where can I complain if I am dissatisfied with the residential property?

Where can I complain if I am dissatisfied with the residential property?

1, if there is a contradiction between the property and the owner, it is often because the property manager has a bad attitude or an inaction attitude, which annoys the tenant. You can complain to the property manager. The property manager is the highest decision-maker of residential property, with great management power, who will be more afraid of complaints and will try his best to solve problems.

2. It is also a good way to complain about the property in the housing management department. They are generally responsible for housing security, construction, system reform, market supervision, property management, housing management policy changes and supervision, so they are in a regulatory relationship with property.

3. You can also find street offices to complain about the property, because the street offices are under the jurisdiction of the people's government in the jurisdiction, responsible for the comprehensive management of policy implementation and cultural construction within the jurisdiction, and have certain management and restriction effects on the property.

4. No matter what kind of complaint method, it is necessary to have clear evidence to prove that the property has done something wrong or failed to fulfill its obligations. Therefore, it is best to put forward the property issue in writing.

What should I pay attention to when complaining about the property?

1, find the competent department of the property industry.

According to Article 48 of the Regulations on Property Management, the real estate administrative departments of local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities. Therefore, we can complain to the property management office of the local real estate administration.

2. Prepare sufficient materials.

Before we complain about the property, we should first do the corresponding work before the complaint, try to submit it in writing, write down the contents of the complaint, preferably demonstrate it with photos, and try not to submit it orally.

3, check the property management agreement

Owners want to complain about the property, often because the property management company did not fulfill its responsibilities in the property management agreement signed, thus affecting the vital interests of residents. Therefore, you can check the specific contents of the property management agreement in advance and list what provisions of the property have not been made, which are the key factors for the success of the complaint.

Can the community not need property?

Yes, but property management is a public service, not a personal service. Therefore, the property cannot be decided by individuals, and it needs to be decided by the owners' meeting. Once the decision is passed, you must obey it even if it is different from your own opinion.

There is a service relationship between the owner and the property management company. As consumers, car owners can choose whether to accept this service. This option is embodied in choosing a property company, whether to sign a contract with the property company, and how to sign a contract with the property company. Of course, it is also reflected in the termination of the service contract relationship with the property company under legal or agreed conditions.