Who is the property service provider?

In fact, the property service provider is one of the parties in the property service contract, mainly the property service enterprises and other managers, and of course the other party is the owner himself. So, next, I will introduce you to the knowledge about property service providers and related aspects, hoping to help you solve the corresponding problems. 1. Who is the property service provider?

Property service providers include property service enterprises and other managers. The public service commitment made by the property service provider in favor of the owner is an integral part of the property service contract.

Second, the basic principles of property services

According to the nature and mode of service, the basic content can be divided into three categories: conventional public service, targeted special service and entrusted special service.

(1) Principle of clear rights and responsibilities: In the property management area, the rights and responsibilities of owners, owners' assembly, owners' committee and property management enterprises should be very clear, and the rights and responsibilities of all departments of property management enterprises should be clear. All the owners in a property management area form the owners' meeting, and the owners' committee is the executive body of the owners' meeting. Property right is the basis of property management right, and owners, owners' assembly or owners' committee are the main body and core of property management right.

(II) Owner-led principle: Owner-led refers to taking the owner's needs as the core and putting the owner in the first place in property management activities. Emphasizing the leading role of owners is the fundamental difference between modern property management and housing management under the traditional system.

(3) Service first principle: Every job we do is service, and property management must adhere to the principle of service first.

(4) Unified management principle: only one owners' meeting can be established in a property management area, and a property management enterprise can implement property management in a property management area.

(5) Principle of professional efficiency: unified management by property management enterprises does not mean that all the work must be undertaken by the property management enterprises themselves. Property management companies may entrust special services within the property management area to professional service companies, but may not entrust all property management within the area to others.

(VI) Principle of reasonable charges: funds for property management are the material basis for good property management. Property service charges should follow the principles of reasonableness, fairness and the adaptation of charges to service levels. To distinguish the nature and characteristics of different properties, the owners and property management enterprises shall make an agreement according to the relevant provisions. The fees charged should be acceptable to both owners and users, and they feel that the quality and price are consistent and the value is worth the money. Property management special maintenance funds shall be managed and used according to law. Property management companies can increase their income by implementing paid services and diversified operations.

(7) The principle of fair competition: Property management is the product of the socialist market economy. In a market economy, an open, fair and just competition mechanism should be implemented. When hiring a property management company, we should adhere to the bidding system, and the entrusting party will invite tenders. Generally, there should be more than three property management companies bidding, and the bidding should be open and fair.

(VIII) Principle of handling affairs according to law: The problems encountered in property management are very complicated and involve a wide range, and the whole property management process is always inseparable from laws and regulations. The property service contract signed according to law is a normative document with legal effect and the basic basis of property management.

Third, the main responsibilities of property services

Public management and service in property management is the most basic management and service provided by property management enterprises for all residents and owners. There are mainly the following eight items:

(1) Main building management and daily supervision of residential decoration;

(2) the management of housing equipment and facilities;

(3) Environmental sanitation management;

(4) Greening management;

(5) Cooperate with public security and fire departments to maintain public order in residential areas;

(6) Vehicle order management;

(7) Services of public institutions;

(8) Property file management

According to the law, property service providers include property service enterprises and other managers. The public service commitment made by the property service provider in favor of the owner is an integral part of the property service contract.