What aspects does the community access management service include?

Property safety management has an important position and significance in the whole society, and it is the foundation and guarantee of social activities. In property management activities, it is not only related to the life and property of owners and users from being damaged, but also to ensure the normal operation of property management companies. However, the current complex social ring

The environment and public security situation pose a severe challenge to the safety of property management. The role of strengthening security has become increasingly prominent and has become a thing.

The primary problem in business activities.

Safety is the benefit source and lifeline of enterprises, and property safety management mainly refers to fire prevention, theft prevention and breakage prevention in property areas.

Bad, natural disasters and other safety measures to prevent losses and injuries to owners and users. Property safety management has many contents and covers a wide range, with

It has the characteristics of strong professionalism, coexistence and mutual restriction of management and service; If you are not careful, there may be potential safety hazards or accidents. Case:

"In 2004, an owner of Donghai Garden was killed by a murderer at home. Later, it was found out that the murderer used the expired decoration pass to sneak into the community and suffered.

The people's families demanded compensation of up to 6 million yuan, and the court of first instance ruled that the property management company should bear supplementary responsibility for the victims' losses and compensate170,000 yuan.

Yuan. "

For the low-profit industry of property management, hundreds of thousands of compensation will be lost in vain. Therefore, establish an efficient and professional.

In property management activities, our safety management team is the most important. As a safety supervisor, you should not only have good professional ethics and professional skills.

Quality and professional knowledge must also have a high sense of responsibility and mission. To realize the coexistence of management and service, I think according to the current company security

Management status and safety management should be further improved in the following aspects:

First, improve the safety management system and the post responsibility system.

System is the guarantee of enterprise interests. "Without rules, Fiona Fang can't do it." Formulating and perfecting detailed rules and regulations is not only conducive to future work.

The guiding significance, more importantly, is to change and improve in time through the problems and loopholes in the system inspection work. For example, in Shenzhen x x

The property management company stipulates in the ISO9000 file system that the attendant of the fire control center must be on duty.

Stick to your post for 24 hours, and you must answer the phone within three rings, otherwise it will be handled as leaving the post. This detailed operating procedure refines the work,

Quantitatively shows the superb management level of property management companies.

In the file system, through the actual operation of the company and the post, it is constantly adjusted, revised in time, summarized and finally formulated.

The most practical post system. In addition, property safety management should have detailed records and complete preservation, which not only

It is the embodiment of management norms and an important basis for future accountability. For example: security patrol record, visit and entry registration system,

Goods release system, central control duty record, etc. In the event of a dispute, when judging whether the property company has fulfilled its security obligations,

Become an important basis for ascertaining the facts.

On the basis of establishing and perfecting the safety management system, the system should be implemented. Strict requirements and management should be made for the safety management personnel of each post.

Promote the implementation of safety management system. For example, a safety seminar is held once a month to discuss potential safety hazards and formulate preventive measures.

Give safety punishment to individuals who make mistakes, and carefully analyze the causes of the problems and summarize the improvements.

Two, strengthen training and ideological education, improve the professional knowledge and skills of safety management.

In the final analysis, the management and service of the property management company still depends on the quality of the staff, although we are choosing safe people.

Members are carefully selected, taking into account their ability to adapt to the profession and the needs of the post, but because employees are receptive and thinking.

There are many individual differences, such as superficial differences; In order to meet the needs of service work and improve the quality of personnel, it is necessary to be a safety supervisor.

We must work hard to train and educate them. Only by mastering professional property management knowledge and service skills can we reduce the work.

Mistakes, improve work efficiency, maintain a positive attitude, from passive obedience to active service, quality service. For example, strengthen the position.

Professional ethics training, so that they can establish a correct outlook on life, values, and cultivate professionalism; Strengthen etiquette knowledge training and improve employees' dress.

Service consciousness, establish a good image of the company and establish a "window" of civilized service; Strengthen the training of property knowledge and fire protection knowledge to improve business.

Knowledge and business skills; Strengthen the training of legal knowledge, make it know the law, abide by the law, understand the law, and correctly safeguard the interests of owners and companies.

At the same time, you can protect yourself.

Third, establish a mechanism of "prevention and treatment by groups" to maintain law and order in the jurisdiction.

Any property, no matter how closed, is only a building point of a city, and its public security work must rely on social forces and weeks.

Security forces in border communities. Therefore, it is timely for the property management company (as the security supervisor) to keep close contact with the security personnel in the local jurisdiction.

Understand the local public security situation, grasp the crime trend, and ensure the property safety in the jurisdiction. In accordance with the principle of "prevention and treatment by groups", maintain the community's

* * * relationship, fundamentally expand the scope of community security. Held in Shenzhen XX Property Company, organized by the local police station.

In fact, it has achieved good results. By receiving regular briefings on the public security situation in the jurisdiction, it has formed "one party is in trouble and all parties support it"

Atmosphere, establish good community relations, expand public security forces, thereby reducing the incidence rate and ensuring building safety.

Fourth, strengthen the prevention and handling of emergencies.

Emergencies: can be divided into emergencies, natural disasters, fire accidents, etc. The key to this incident is to take precautions.

For natural disasters, as a safety supervisor, we should first be familiar with the natural environment and local climate and geology. Such as heavy rain,

Seasonal typhoons, etc. Take timely preventive and response measures for places that are easy to cause damage to the property community; For emergencies, should be based on timely,

The principle of high efficiency, resignation, resignation and customer first; For fire management, it is necessary to establish a fast and flexible.

The fire brigade usually strengthens training and fire fighting training, and conducts fire fighting drills every quarter.

Regular fire drills can not only test the fire-fighting facilities and equipment in the community, but also further exercise the business of volunteer firefighters.

Skills, but also fire propaganda, realize the concept of "I want to be safe, I want to be safe" from the user's point of view, so that owners and users can enhance their fire protection concept.

Establish fire awareness and reduce the probability of fire accidents.

Verb (abbreviation of verb) management of parking lot and vehicles

Strengthening the management of parking lots is conducive to maintaining traffic order and ensuring the personal and property safety of users. Avoid parking and littering, and ensure that

Good traffic order is an important link and part of property management activities, and it is also an important means to increase passenger flow in market competition.

Quantity, increase income. At present, it is difficult to manage the parking lot, and there are frequent crashes, crashes and car thefts during parking, which leads to many disputes.

Solving difficulties, coupled with the high value of vehicles, is easy to form security risks. Therefore, we need to establish high-quality safety management.

In order to prevent the occurrence of these situations, the team strictly trained, strengthened professional training, equipped with technical preventive equipment and correctly equipped with advanced equipment.

Technical equipment and facilities such as storage, recording, inquiry, automatic security retrieval function and computer security management system. Can be effectively confirmed.

Ensure the safe operation of the parking lot.

Vi. Rational allocation of human resources of safety management team

An effective management organizational structure should be conducive to the rational allocation of resources, and I should be familiar with the safety management teams in various management offices.

Job responsibilities, according to the scale of property management to determine the number of personnel, according to the type of property management to choose the corresponding characteristics of personnel, according to the tube.

Manage the service commitment and other factors to arrange the reasonable dispatch of personnel, and have a sense of responsibility and management awareness for the configuration of key positions in safety management.

Ability, dedication and high-quality personnel, for the company's safety management team to rationally allocate human resources to put forward substantive reference suggestions.

The Supreme People's Court's interpretation on several issues concerning the application of law in the trial of personal injury compensation cases will take effect on May 1 2004.

It is unreasonable to stipulate that natural persons, legal persons and other organizations engage in business activities such as accommodation, catering and entertainment or other social activities.

The people's court shall give support to others who have suffered personal injury due to their security obligations. Although there is no express provision in the law

Industry management, but from the terms of view, property management should belong to "business activities", and property management companies should bear the safety for their owners and users.

There is no doubt about the obligation of guarantee. As property managers, we should strengthen our responsibilities, establish a good sense of safety and ensure property management.

Camp activities are running normally.

At present, the actual situation of the safety management team is: young people, strong mobility and uneven quality, which give us safety.

Management brings difficulties. I think we should organize more amateur cultural activities at ordinary times, cultivate good team spirit, strengthen guidance and stick to correctness.

Regularly train safety administrators, pay attention to both hardware and software, build an excellent team, and do a good job in safety and service.

Do it.