What if the residential property is left unattended?

Residential property companies mainly provide residential security, facilities and equipment services. The responsibilities of residential property companies mainly come from the stipulations of property service contracts, which mainly include the obligations of safety guarantee and entrusted management of some infrastructure.

(A) the main services of residential property companies

1, the safe work of the community. Security obligation is the most important and basic obligation of residential property companies. When a safety accident occurs, the property management enterprise shall, while taking emergency measures to assist the rescue work, report to the relevant administrative departments in a timely manner. Property management enterprises shall abide by the relevant provisions of the state when hiring security personnel. Security personnel shall perform their duties when maintaining public order in the property management area, and shall not infringe upon the legitimate rights and interests of citizens. The rights and obligations of property users in property management activities shall be agreed by the owners and property users, but they shall not violate the relevant provisions of laws, regulations and owners' conventions.

2. Property maintenance. Including housing maintenance and repair, equipment maintenance and opening; Management and maintenance of landscaping, roads, street lamps, power supply facilities, water supply and drainage pipe networks, tap water pressurization stations, domestic sewage treatment stations, gas and heating.

3. Integrated services. Including public security-anti-theft, fire prevention and extinguishing, on duty, parking care; Hygiene-maintain the capacity and appearance of the area, clean and protect indoor and outdoor areas, and clean the reservoir regularly. Life services, including housework, sending patients to hospital, sending children to school and home, repairing household appliances, changing gas, collecting and paying water, electricity and gas heating fees, paying insurance and taxes, collecting and sending letters, newspapers and magazines, paging telephones, publicizing the knowledge of rational use of houses and equipment, not polluting the environment (making noise and littering), not damaging landscaping and entertainment facilities, not allowing trucks to enter residential passages, and not allowing them.

4. Real estate management. Illegal land use, such as illegal construction, occupation, and heaping, is mainly prohibited.

(B) Service responsibilities of residential property companies

1, contractual obligations.

The residential property company shall provide corresponding services in accordance with the stipulations of the property service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

2. Security obligations.

Assist in the safety work in the property management area. When a safety accident occurs, the realty service enterprise shall, while taking emergency measures, report to the relevant administrative departments in time to assist in the rescue work. Residential property enterprises violate laws and regulations on public security, environmental protection, property decoration and use in the property management area. The realty service enterprise shall stop it and report to the relevant administrative departments in a timely manner. After receiving the report from the realty service enterprise, the relevant administrative department shall stop the illegal act or deal with it according to law.

3, part of the infrastructure entrusted management obligations.