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Letter of commendation to customer service department
Customer service commendation letter 1 Dear X:
I want to give a compliment to the courier in Dagang Oilfield, 63968960. He is a chubby young man.
He speaks politely and affably. I remember it just snowed that day and it was very cold. He arrived at my door and I came out to clean up the mess. He quickly said, "Sister, don't come out, it's too cold. I'll walk you to the door. " I am very touched to hear that. To tell the truth, I have received so many couriers, and this is the first time I have met such a proactive and serious courier.
The couriers I met before were always arrogant, as if everyone owed them money. When the weather is bad, I will deliver it a day late, call them and hang up before I finish. That's rude.
This chubby little brother with eyes (Wang Jie) is really responsible for his work. When he sent the express to the customer, he carefully confirmed the manifest with his eyes wide open, which gave me a feeling of trust and reassurance. I want to praise him well!
x
X year x month x day
Letter of commendation to customer service 2 xx Property Management Co., Ltd.:
Xxxx, the project leader of your company's Yao Dan Building, and all the staff are conscientious and responsible in their daily work, have good service awareness and skills, and operate in strict accordance with the work standards and procedures stipulated by the company. Every employee has a high work enthusiasm at work, completes every assigned task seriously, and can take the initiative to quickly arrive at the scene to help deal with emergencies, which not only protects the property of customers from loss, but also ensures the overall sanitary environment of the building, and has made extraordinary achievements in ordinary posts, and the work quality of cleaning staff has been improved. Customers in the shopping center accidentally lost their money and goods while shopping. Your employees take the initiative to hand it over to the security department after receiving the goods, which ensures that the customer's property will not be lost and reflects the noble quality of your employees. Here, our company put forward written praise, hoping that your employees will persevere and make greater achievements in ordinary posts.
xxx
Xx year x month x day
Letter of commendation to customer service 3 Dear Baidu Hunan Wangjing Company:
Hello!
I am the head of official website, a new China Travel Service in Zhangjiajie. On behalf of all the staff of the company's e-commerce center, I would like to express my gratitude to your customer service staff, Liu Can, for training a good employee who works hard. In 20xx, my company opened a new Baidu account in Wangjing, Hunan. I arrived at your company on April 1 1 Friday for investigation because I was not familiar with the background operation of Baidu. Through the introduction of manager Wang Qian, I got to know Liu Can, who is in charge of customer management in our company. The first time I met Liu Can was on the phone. First of all, her tone of voice is gentle, her speech speed is slow, and her expression is professional, which makes her customers sound more comfortable. Through her meticulous communication and study, Liu Can also learned about Baidu's humanized management system. As an old customer service company, it is very rare to have such professional knowledge and personal modesty.
Before I came to Baidu, I personally thought that Baidu's customer service work was not serious and professional. My previous ideas have changed since I came to your company. Their learning spirit shocked me. Customer service is as busy as a bee, and sometimes customers complain and abuse. I hope Baidu can send an invitation to every customer, invite all customers to visit and study in your company, establish long-term exchange opportunities, and let more people know about Baidu's services.
After nearly two months of backstage maintenance and operation, I have established a profound friendship with Baidu customer service. Thank you very much for Liu Can's certification. She is not careless in her work. By analyzing Baidu's keywords and traffic in many ways, she built a perfect background for customers and promoted her website.
Author: xxx
Xx,xx,XX,XX
Certificate of Customer Service 4 A Secretary for Trade and Industry:
Hello!
We are an investment company established by a company and three economic zones supported by a city. Our company was established on a certain day in a certain year. During our establishment, we received strong support from the municipal party Committee, the municipal government and many departments, which enabled the company to be successfully established. We are deeply touched by this. Therefore, we would like to express our heartfelt thanks to all the departments that have given us great support and help! In particular, the window of the Industrial and Commercial Bureau in the lobby of a city administrative service center (hereinafter referred to as the "window") has actively provided us with satisfactory services and given us great help and support, so we can't help but sincerely thank you! Mainly reflected in the following aspects:
First, patiently explain, take the initiative and enthusiasm. Because the company is initially registered, we know nothing about either the procedure or the content. When we went to the window for consultation, no matter which staff member we asked, we patiently explained, such as how to fill in the form and how to paste the attachment, which fully demonstrated the professional quality and work level of the industrial and commercial personnel. Their active and enthusiastic reminders have saved us a lot of detours.
Second, actively coordinate and think what others think, because the relevant documents that need to be provided during the company registration process cannot be put in place in time. After learning this situation, the comrades at the window took the initiative to help us coordinate the state-owned assets management department to draw up the company's business scope, paving the way for our registration work in advance. Originally, the industrial and commercial registration window was only responsible for registration, but the comrades at the window were anxious for us and went out of the counter to coordinate the relevant departments for us. If we open a capital verification account,
When I meet a bank outlet on the link, I have different understandings of the relevant regulations. They immediately went to the People's Bank of a city for coordination, which was affirmed by the People's Bank of China and issued a document, which enabled the account opening and capital verification to proceed smoothly. For another example, when we were waiting for the relevant government documents, they contacted the office of the municipal party Committee and municipal government many times, trying to get us a business license in the shortest possible time. Third, comrades in the window are very efficient. In view of the special situation that we are in a hurry to start our work and can't get all the documents completely, we are doing something special. At the same time of registration, they opened up a "green channel" for us, organized quality supervision, local tax, public security and other departments to run together at the same time, and got the business license, organization code certificate, tax registration certificate and official seal within one working day. In a word, during our registration, the comrades in the business administration window didn't drink a mouthful of water or smoke a cigarette, but they paid too much for our registration. We say from the heart: you are worthy of the title of "Youth Civilization"! We have nothing to return, and we can only express our gratitude to the organization in this form. Thanks to the comrades in the window of the government affairs center of the Administration for Industry and Commerce, in the process of building, investing and developing a city in the future, we will take you as an example and make contributions to building a city into a central city in the western part of Hainan Province!
I am here to convey
Salute!
xxx
20xx year x month x day
Letter of commendation to customer service 5 Xx group after-sales service center:
Hello everyone! I am a user of Fuzhou xxx. I am writing to thank the staff of your Fuzhou office for their timely and effective after-sales service.
20xx65438+1October 3 1, at five o'clock in the afternoon, my old mother called me and told me in a panic that my urinal had been running. My old mother is over 80 years old and there is nothing she can do in case of emergency. It happened that I was on a business trip abroad, so I couldn't go home in an emergency. I quickly told my daughter who works in a TV station to call xxx Fuzhou branch. At that time, my daughter was in a hurry and her attitude was not good, but Comrade xxx Fuzhou solved the problem first and left the rest alone. Send someone to my house for repair after work (sensor problem). My family lives on the edge of the city (new district), about 20 kilometers away from xxx office, but it takes less than an hour to get there.
Because my mother doesn't know Mandarin, it's difficult to communicate with the maintenance personnel who come over. But after careful analysis by your after-sales service personnel, the problem has been solved. Afterwards, my mother called me to report that "the problem is solved!" I was grateful to hear my mother's laughter on the phone, and my eyes kept shining with tears. My elderly mother hasn't laughed like this for a long time. Thank you xxx for making my mother so happy! Later, I heard from my mother that he was a young man named Zhang, who was in his twenties and full of vigor.
I really admire coming to my home for after-sales service as soon as I get off work, and doing so well! This is a big brand. After that, I admire xxx very much. It is wise to choose xxx. That's right! Through this letter, I want to express my family's gratitude to xxx employees! thank you
I wish Tangqi all the best!
xx
Xx year xx month xx day
Letter of commendation to customer service department 6 xxx:
As usual, the first thing to do when starting up is to log in to your blog, only to find that Sohu has changed the way of logging in to the blog. Follow the prompts step by step, but the login is always unsuccessful. Try again and again until you question whether your password is wrong. I really have a feeling of waiting for my parents to open a room in the yard after school when I was a child.
I have always turned a deaf ear to the customer service calls at the bottom of the pages of major websites. Think about the illusion of network services, frequent mistakes in web pages and the complexity of netizens. It is incredible to set up a 24-hour customer service center. At the moment, staring at my blog, I'm afraid I can only try my luck by dialing this string of numbers.
When the phone was connected, the customer service staff explained the reasons for the unsuccessful login and clearly provided several solutions. Not enthusiastic, but professional and modest enough. Compared with the ethereal network, the voice of the customer service staff is so solid. This intersection of time and space and roles, even if asked "what's your name", I'm embarrassed to know how to answer, whether it's the blogger's name or his real name.
According to the instructions of Sohu customer service, I finally returned to my own small stack. This experience made me realize for the first time that there are groups of realistic people planning and serving behind the wanton online game society. And imagine their state, but there are only busy shadows, no faces and voices.
It's been a year since I started blogging in Sohu. While celebrating, I also want to say thank you to the shadow of these workers for their hard work …
I am here to convey
Salute!
Author: xxx
Xx,xx,XX,XX
Letter of commendation to customer service 7 xx group after-sales service center:
Hello!
I am a user of Fuzhou xxx, and I am writing to your company this time to thank the staff of your Fuzhou office for their timely and effective after-sales service.
20xx65438+1October 3 1, at five o'clock in the afternoon, my old mother called me and told me in a panic that the urinal at home was overflowing. The old mother is over 80 years old and can't do anything about the emergency. It happened that I was away on business and couldn't go home for emergency treatment. I quickly ordered my daughter who works in a TV station to call xxx Fuzhou branch. At that time, my daughter was very anxious and her attitude was not good. However, xxx Fuzhou comrades solved the problem first and sent someone to my house for maintenance after work (sensor problem). My family lives on the edge of the city (new district), about 20 kilometers away from xxx's office, but I arrived within an hour.
Because my mother can't speak Mandarin, it is difficult to communicate with the maintenance staff who came over, but after careful analysis by the after-sales service staff of your company, the problem was solved. Afterwards, my mother called me to report "Problem solved!" I was grateful when I heard my mother's laughter on the phone. Tears kept flashing in my eyes. My elderly mother hasn't laughed like this for a long time. Thank xxx for making my mother so happy! Later, I heard from my mother that he was a young man named Zhang, who was in his twenties and very energetic.
I really admire being able to go to my home for after-sales service after work, and doing so well! This is a big brand.
After this incident, I admire xxx very much. Choosing xxx is indeed a wise move. You made the right choice!
By this letter, I want to express my family's gratitude to xxx employees! thank you
Best wishes to Shang Qi!
xx
Xx year xx month xx day
Letter of commendation to customer service 8 of xxx company
I am the owner of xxx block. Mr. xx, the engineering department of your company, has paid strong and serious attention to the problem of air conditioning failure in my home. I am writing to express my gratitude.
A few weeks ago, I found that the air conditioning refrigeration at home was very slow, the outdoor sunshine was like fire, and the home was very stuffy. By contacting the relevant personnel, I contacted Mr. xxx from the property management center. He led air conditioner manufacturers and after-sales service personnel to my home three times, each lasting 2-3 hours. Once everyone didn't have lunch from half past noon to nearly 3 pm, and then Mr. xx hurried to the meeting. In the process of so many contacts, Mr. xx has never shown boredom and never complained, and has been strictly asking air conditioner manufacturers to find out the reasons comprehensively, which makes me very moved.
In the absence of results from three inspections, I proposed to leave the air conditioner on for one day and leave my home key to xxx. Xxx is very serious and responsible. He goes upstairs to check the room temperature every two hours and calls me to communicate. Until the next morning, xx tracked and checked my air conditioner again and photographed the temperature displayed on the air conditioner panel with his mobile phone.
Mr. xx's serious and responsible working attitude deeply touched me and further deepened my understanding of the honest and reliable image of xxx real estate. I don't think it's necessary to polish too much. The truest thing is also the most touching.
Please convey my thanks to Mr. xx again. I hope this serious work attitude can represent the face of most xxx real estate employees.
I wish your company a smooth project.
Owner of Xxx block
date month year
Letter of commendation to customer service department 9 Dear xx Company:
Hello!
I am the head of xx Travel Agency in official website. On behalf of the staff of the company's e-commerce center, I would like to thank Liu Can, the customer service staff of your company. You have trained a good employee who works hard. In 20xx, my company opened a new Baidu account in Wangjing, Hunan. I arrived at your company on April 1 1 Friday for investigation because I was not familiar with the background operation of Baidu. Through the introduction of manager Wang Qian, I got to know Liu Can, who is in charge of customer management in our company. The first time I met Liu Can was on the phone. First of all, her tone of voice is gentle, her speech speed is slow, and her expression is professional, which makes her customers sound more comfortable. Through her meticulous communication and study, Liu Can also learned about Baidu's humanized management system. As an old customer service company, it is very rare to have such professional knowledge and personal modesty.
Before I came to Baidu, I personally thought that Baidu's customer service work was not serious and professional. My previous ideas have changed since I came to your company. Their learning spirit shocked me. Customer service is as busy as a bee, and sometimes customers complain and abuse. I hope Baidu can send an invitation to every customer, invite all customers to visit and study in your company, establish long-term exchange opportunities, and let more people know about Baidu's services.
After nearly two months of backstage maintenance and operation, I have established a profound friendship with Baidu customer service. Thank you very much for Liu Can's certification. She is not careless in her work. By analyzing Baidu's keywords and traffic in many ways, she built a perfect background for customers and promoted her website.
I am here to convey
Salute!
Author: xxx
20xx year x month x day
Letter of commendation to customer service 10 Shandong customers praised our tour guide ×××:
Honored person: ××× Time of receiving the commendation letter: ×××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××
Xx travel agency:
We are a group of guests in Rizhao, Shandong. After coming from XXX this time, we were warmly received by XXX, and learned about the customs and general situation of Guilin through her explanation. The folk songs we sang made us unforgettable for a long time.
This trip to Guilin is our happiest stop, and we are very satisfied with XXX's work. Thanks again! Shandong Rizhao customers
X year x month x day
Letter of commendation to customer service 1 1 xx group after-sales service center:
Hello!
I am a user of X in Fuzhou, and I am writing to your company this time to thank the staff of your Fuzhou office for their timely and effective after-sales service.
20xx65438+1October 3 1, at five o'clock in the afternoon, my old mother called me and told me in a panic that the urinal at home was overflowing. The old mother is over 80 years old and can't do anything about the emergency. It happened that I was away on business and couldn't go home for emergency treatment. I quickly ordered my daughter who works in a TV station to call xx Fuzhou Branch. At that time, my daughter was very anxious and her attitude was not good. However, the comrades in xx Fuzhou solved the problem first and sent someone to my house for maintenance after work (sensor problem). My family lives on the edge of the city (new district), about 20 kilometers away from xx office, but I arrived within an hour.
Because my mother can't speak Mandarin, it is difficult to communicate with the maintenance staff who came over, but after careful analysis by the after-sales service staff of your company, the problem was solved. Afterwards, my mother called me to report "Problem solved!" I was grateful when I heard my mother's laughter on the phone. Tears kept flashing in my eyes. My elderly mother hasn't laughed like this for a long time. Thank xx for making my mother so happy! Later, I heard from my mother that he was a young man named Zhang, in his twenties, and he was very energetic.
I really admire being able to go to my home for after-sales service after work, and doing so well! This is a big brand.
After this incident, I admire xx very much. Choosing xx is really wise and right!
Take this letter to express my family's gratitude to xx staff! thank you
Best wishes to Shang Qi!
xx
Xx year xx month xx day
Letter of commendation to customer service 12 xxx:
Hello!
Service has always been respected by Hunan Lianzhi Bridge and Tunnel Technology Co., Ltd., and the company's prestressed intelligent tensioning and prestressed intelligent grouting equipment can rank first in the domestic prestressed intelligent technology market. In addition to excellent product quality, it is also inseparable from the company's good after-sales service.
Good service can not only be recognized and supported by customers, but also provide the foundation and thrust for the next sales, thus creating more customer groups, winning good reputation and creating value for the company.
The after-sales service personnel stationed in Langfang section of Beijing-Taiwan Expressway have proved that caring service can win recognition and support with practical actions.
Once upon a time, due to various reasons, the sales situation of Langfang section of Beijing-Taiwan Expressway was very unsatisfactory, but with the intimate service of the after-sales service team headed by Liu, Langfang section of Beijing-Taiwan Expressway was full of vitality.
Liu, Jiao, and others are strict with themselves under the guidance of the company's service concept. They would rather work hard by themselves than let the construction unit wait for one more minute on the bridge. Any problems on the bridge will be solved within an hour. During the day, they will accompany the construction workers to carry out tension grouting on the bridge, and at night they will drive for more than an hour to inspect and maintain the equipment in each bid section. After all this, when they leave the site, they always say:
After more than a month of after-sales service, our after-sales service personnel in Langfang section of Beijing-Taiwan Expressway have been unanimously recognized and supported by the owners and construction units.
Serve customers intimately, take the initiative to serve customers, think about what customers think and worry about what customers are anxious about. I believe this spirit of service can provide impetus and guarantee for market development.
The achievement and position of the market can not be achieved without the support and cooperation of various departments and the efforts of every outstanding employee.
Today, I would like to express my heartfelt thanks to every employee who has worked hard and struggled for the company market, represented by the after-sales service personnel of Langfang section of Beijing-Taiwan Expressway.
xx
Xx year xx month xx day
Letter of commendation to customer service 13 xx company:
I am a resident of your company's room A8- 1- 103. Thank you very much for your warm, thoughtful, meticulous and all-round service.
Your company is strict and well-trained. All employees have good service attitude, patience and meticulous, high quality, smiling when serving, and being polite when answering the phone. Pay a timely return visit to the projects that the reported residents demand to solve. What impressed me deeply was Comrade Mi Xue, the property manager of our A District. No matter whether it is hot summer or cold winter, I can see her busy figure in the community every day. No matter who is in trouble, she is always on call to find a project, the service is in place and the customers are satisfied. For example, some glass on the ceiling of the basement garage has been damaged, and people find that children often play and frolic on it. The housekeeper found this hidden danger in the process of searching, dissuaded the children from playing in time and printed warning signs and warning signs to prevent accidents in time. Many households feel the meticulous property services. She knew that there were patients in our family, and every time we met, she enthusiastically asked if there were any difficulties and needed help at home, which moved our whole family. Just like a member of our family, even if we can't arrive in time sometimes in our busy schedule, we can tell the residents kindly and responsibly, so that they can rest assured not to worry, "I will help you do it in time." It embodies a professional and dedicated professional demeanor. She maintained your company's service purpose and image with practical actions, and made an invisible advertisement for your company, a letter of commendation from the property customer service. Our business owners are very satisfied and grateful! Here, I hope your company will give praise and encouragement to such excellent employees.
xxx
Xx year x month x day
Letter of commendation to Customer Service 14 x Property Management Co., Ltd.:
X, the person in charge of your company's Yao Dan Building project, all employees are conscientious in their daily work, have good service awareness and skills, and operate in strict accordance with the work standards and procedures stipulated by the company. Every employee has a high enthusiasm for work, completes every assigned task seriously, and can take the initiative to quickly arrive at the scene to help deal with emergencies, which not only protects the property of customers from loss, but also ensures the overall sanitary environment of the building, and has made extraordinary achievements in ordinary posts, and the work quality of cleaning staff has been greatly improved. Customers in the shopping center accidentally lost their money and goods while shopping. Your employees take the initiative to hand it over to the security department after receiving the goods, which ensures that the customer's property will not be lost and reflects the noble quality of your employees. Here, our company put forward written praise, hoping that your employees will persevere and make greater achievements in ordinary posts.
x
X year x month x day
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