Job Recruitment Website - Property management company - Who owns this property? Where can I complain about the property?
Who owns this property? Where can I complain about the property?
1. Before complaining to the property management office of the local real estate administration, you should first check the property management agreement signed with the property company to determine the specific content of the property company's failure to perform its duties;
2. Prepare sufficient and complete evidence materials to support the contents of the complaint;
3. Try to avoid verbal complaints and submit complaints in writing to ensure that the complaints are well-founded and traceable.
Supervision responsibility of the property:
1, responsible for formulating local laws and policies related to property management;
2, responsible for the qualification examination and management of property service enterprises;
3. Responsible for supervising the service quality and code of conduct of property service enterprises;
4, responsible for handling disputes and complaints in property management;
5, responsible for guiding and supervising the property management area of public facilities and environmental maintenance;
6, responsible for organizing the property management industry training and assessment.
To sum up, if you are not satisfied with the service of the property management company, you can complain to the property management office of the local real estate administration. However, before making a complaint, you need to check the property management agreement, prepare sufficient evidence materials, and submit the complaint in writing to ensure that the complaint is well-founded and traceable.
Legal basis:
property management regulations
Article 48
The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.
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