I bought fake memory at a genuine price. How can I protect my rights?

The statement on the first floor is wrong. If consumers are cheated by JS and just admit that they are unlucky, then JS will be more arrogant and deceive more people! Every consumer with a sense of justice, when encountering JS selling fakes, don't let them go, complain that they will be punished, and dare to sell fakes when they see profiteers!

You can call 123 15 to complain about him to the consumer association, or you can call 12365 to complain about him to the Bureau of Quality and Technical Supervision. Not only ask him for a full refund, but also claim 1 times the amount!

Even if there is no invoice, it is still useful to make a receipt, as long as it can prove that you bought it from him. At present, your fake memory has been repaired. Whether he can fix it or not, you have to wait until the memory comes back, because memory is the evidence that he sells fakes!

legal ground

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 49 Where a business operator commits fraudulent acts in providing commodities or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of the increase in compensation shall be twice the price of the commodities purchased by consumers or the cost of receiving services.

Article 16 When providing commodities or services to consumers, business operators shall perform their obligations in accordance with the Product Quality Law of People's Republic of China (PRC) and other relevant laws and regulations.

Article 19 Business operators shall provide consumers with true information about commodities or services, and shall not make misleading false propaganda.

Article 34 Disputes between consumers and business operators over consumers' rights and interests can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations to mediate;

(three) to appeal to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) Bring a lawsuit to a people's court.

People's Republic of China (PRC) product quality law

Article 4 Producers and sellers shall bear the responsibility for product quality in accordance with the provisions of this Law.

Article 5 It is forbidden to forge or fraudulently use quality marks such as certification marks; It is forbidden to forge the origin of products, forge or falsely use the name and address of others; It is forbidden to adulterate and adulterate the products produced and sold, and to pass the fake off as the real one and pass the inferior one as the good one.

Article 34 A seller shall take measures to maintain the quality of the products he sells.

Article 10 Any unit or individual has the right to report any violation of this Law to the product quality supervision department or other relevant departments.

Product quality supervision departments and relevant departments shall keep confidential the informants and reward them in accordance with the provisions of the people's governments of provinces, autonomous regions and municipalities directly under the Central Government.

Article 22 Consumers have the right to inquire about the quality of products from producers and sellers. Complaints to product quality supervision departments, industrial and commercial administrative departments and relevant departments shall be handled by the department that accepts the complaints.