What if the property refuses to hand over the information?

According to the "Property Management Regulations"

Article 38:

When the realty service contract is terminated, the realty service enterprise shall return the property management house and the information specified in the first paragraph of Article 29 of these regulations to the owners' committee.

When the realty service contract is terminated, if the owners' congress selects a new realty service enterprise, the realty service enterprise shall do a good job of handover.

Article 58:

In violation of the provisions of this Ordinance, the relevant materials are not handed over, and the real estate administrative department of the local people's government at or above the county level shall order it to make corrections within a time limit; If the relevant materials are still not handed over within the time limit, the construction unit and the property service enterprise shall be notified, and a fine of more than 1 1,000 yuan 1 1,000 yuan shall be imposed.

To sum up, the law stipulates that after the new property company signs a property service contract with the owner, the old property company must hand over the relevant information and procedures. If it refuses to hand over, it will be punished by the real estate administrative department of the local people's government at or above the county level (generally the Construction Bureau).

If you don't know which department to contact, you can ask the local street office for assistance.