Problems and countermeasures of property management in residential quarters

The development of property management in residential quarters has played a primary role in improving people's living premise and environment, and it is an indispensable part in the construction of new residential quarters, which is of great significance for not living in disorder, promoting social harmonious development and promoting urbanization.

Problems and countermeasures of property management in residential quarters

Actively face the problems existing in property management, and take appropriate countermeasures to deal with them, so as to add new contents to the traditional methods of managing residential areas, alleviate the new contradiction between residential services and residents' lives, make it more in line with the requirements of modern residential area construction, take a humanized and people-friendly property management route, and help residents in residential areas harmoniously. This is the reason why property management can be carried out effectively.

In response to the order of building a modern this beautiful city, 1 high-rise buildings have sprung up like mushrooms after rain, which not only provide residents with a comfortable living environment, but also bring various problems. For example, the public order, public safety, living facilities and sanitary environment of the community need new management methods to answer these questions. Under the new situation, property management should also change its management mode, keep pace with the times and participate in solving new problems. With the development of social security system and people's pursuit of high-quality life, property management will go through 1 stage from development to perfection. The challenges faced during this period can improve the perfection of property management itself, which is indispensable 1 ring.

First, the difficulties and challenges faced by property management

1. Lack of professional high-quality talents

Residential areas like 1 can be dealt with by traditional property management mode, while modern ones tend to seek high-grade residential areas. At present, there is an obvious shortage of professional talents, and even fewer talents can play a management role in daily chores. Faced with the application of high-tech intelligence and the introduction of technology, if we still use the managers in the old system, we will not be able to meet the needs of social development. They are seriously lacking in relevant experience and are often "powerless" in the face of the problems presented. Equipped with high-quality property management personnel also need professional skills, such as using computer systems, being good at public relations and mastering many languages. These are all requirements for staffing.

1.2 managers lack professional quality and legal awareness.

At present, property management is a new industry, 1, and the quality of managers is uneven. In addition, the management company is unwilling to spend money to let the property personnel participate in the training, and it is also lax in strengthening the professional ethics of internal employees. There is no completely standardized management system, the work content is chaotic, and the inspection is only superficial, so that the overall management level is poor, the service quality is criticized, and the relationship between the service and the client is unclear. Such management is tangible.

After all, property management is not only a moral and quality requirement, but also a legal compliance. At present, the lack of legal awareness of managers is also the primary problem of 1. On the whole, the hidden dangers of property management are mostly mistakes in legal understanding, and the whole country lacks a systematic and perfect property management system. More than half of the provinces and municipalities directly under the central government do not even have perfect laws and regulations, and even the implementation effect is not satisfactory. These problems restrict the development of property management.

Facilities, safety and environment in property management.

Since the management enterprise has taken over the property management, it should be clear about its legal obligations and responsibilities. Developers from different provinces and regions have similar legal disputes. The main phenomena are: poor housing quality, great environmental differences after residential development, and many contents do not match the publicity time. When there are problems such as water leakage and cracking in a large area of the house, the environment is uninhabitable and the facilities are not installed as promised. If the owner's problems are not alleviated, it is easy to impose the subject of responsibility on the property. When all kinds of discontent come up, the main performance is not to pay property fees.

Most owners have misunderstandings about property management. They realize that the property is only for the cleaning and greening of the community, to ensure the most basic living safety of 1 and to maintain the public facilities of the community. They think that these are low-cost service operations and can't touch the high collection of property fees. Therefore, there are many things in the payment of property management fees. The problem of the owners mentioned above has virtually increased the charging problem for the management enterprises. There are also unfair management of the property itself, owners complain about poor service, and what's more, property companies secretly overcharge property fees for profit, which damages the corporate image for profit.

Second, in view of the problems existing in property management, the countermeasures can be taken.

Two. First, management according to law

Referring to China's property management legislation, the relevant legal systems of property management include: (1) the management scale of building property management; (two) the management and protection of the corresponding supporting equipment in the community; (3) Formulating environmental sanitation laws and regulations; (four) the management of regional security and fire control facilities; (four) organize the owners to participate in the formation of the property management committee; (five) the scope and division of responsibilities of property management personnel; (six) instruct the propaganda team to popularize legal knowledge to owners and managers. These are the main legal touches. Only through laws, regulations and protection can property management proceed smoothly.

Two. Two, the introduction of professional and standardized management mode

Specialization means that property management adopts professional solutions to specific problems in residential areas to reduce contradictions and disputes. The so-called specialty is not only to increase the cost of property management, but also to achieve fair application in the sharing display. For example, the community sanitation can be handed over to the cleaning company, which can not only reduce the workload of the property, but also beautify the environment professionally; The security personnel in the community employ the staff of professional training companies, who have received professional training in patrol to improve the security level of the community and the physical and mental comfort of the owners; The facilities in the residential area should be inspected and protected by professional companies regularly, and the faulty equipment should be repaired in time to support themselves to a greater extent, prolong the service life of equipment and reduce property expenses.

Normalization refers to recognizing the service subject, strengthening the service concept, making management enterprises realize their own shortcomings, actively introducing mature property management experience at home and abroad, and stipulating and perfecting the property management system. By investigating the needs of owners, we can better improve the quality of service.

Two. Third, the application and management of science and technology

With the popularization of modern science and technology, such as communication technology, computer network, multimedia and remote control, it has become a variety of efficient requirements to increase scientific and technological equipment in property management. The great advantage of science and technology in property management is that it has established a complete management system and greatly saved management costs. The application of high technology naturally becomes 1 a new competitive skill. After the establishment of the property management system, enterprises can inspect and supervise the property management problems in residential areas anytime and anywhere, and the system can record the problems in time and accurately, providing reference for enterprises, so that enterprises can formulate timely countermeasures according to relevant situations.

Two. Fourth, strengthen the supervision system

Property management touches a wide range, and the problems encountered are varied. According to the operation of the enterprise, sometimes it is impossible to ensure implementation. Although 1 series of laws and regulations have been formulated in related fields, organizations such as residential property management committees have not been involved enough, and property administrators have not been given corresponding authority, resulting in 1 property complaints. After accepting supervision, they can participate in handling disputes involving legal issues and guide managers to better serve community owners.

Third, the conclusion

Property management is the product of market economy. Only when enterprises face the problems in property management seriously can they think about the root of the problems, so as to better solve the problems and take corresponding countermeasures. Gradually reduce the pressure of property management in the work, and through improving their own quality and professional training, they can stand the test of practical problems, so that management enterprises are full of vitality and enterprising power in adapting to the needs of social development.

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