If the Guo Jin property fails to issue a pass to the residents according to the city regulations, where should I respond?

Announcement No.8 issued on February 4, 2020 clearly stipulates that all residential quarters, villages and units in the State Council are under closed management, and outsiders and vehicles are prohibited from entering. Strictly control residents' travel. Every family (except isolated families at home) should arrange family members to go out to buy living materials in a planned way. In principle, 1 people go out every two days. Therefore, the way the local community neighborhood committee handles the pass is to facilitate effective management, which should be understood and supported by the residents. The property company shall assist the neighborhood committee to implement closed management of the community and assist in handling the owner's pass. According to the announcement of the headquarters, in principle, only one person in each family can go out every two days, so whether the pass of the neighborhood Committee is sufficient or not, we must ensure the basic requirements of the above-mentioned travel. Property companies should not reject qualified owners' applications on the grounds of insufficient passes. However, the epidemic situation is still grim, and various epidemic prevention measures will inevitably have shortcomings in the implementation process. For the above difficulties, it is suggested that we can first solve the supply of living materials in the form of purchasing or reflecting to the property neighborhood Committee, and at the same time negotiate with the property and neighborhood Committee to solve the pass problem.