What is the job of airport ground crew?

Flight Attendant (1) Job Description Airport flight attendant is the unit that airlines directly contact with passengers. Generally also called "ground handling", it is mainly to provide passengers with services before boarding. Generally speaking, the work of domestic line transportation is to check in passengers at the airport counter, handle check-in certificates, weigh luggage, allocate seats and issue invoices on the spot, guide passengers to clear customs and wait in the waiting room, provide broadcast service when boarding, remind passengers to board the plane and provide VIP service, or broadcast to find passengers who have checked in but have not boarded the plane. In addition, the transport personnel must contact the air kitchen "I" to find the lost property and complain to the passengers. Apron operators must pay attention to whether the plane arrives late, whether it is in good condition, and whether the plane or passengers are abnormal. Operators of apron, lounge and counter must contact closely immediately to avoid passenger complaints. Except for counter operation, most operations of international routes are the same as those of domestic routes. Because many passengers have already got tickets, the counter operation is only responsible for a few invoicing tasks. The biggest challenge in transportation is to deal with flight delays. Flight delay must be responsible for handling passengers' transit, accommodation, rotation and scheduling of flight crew, explanation and appeasement of passengers' complaints. In particular, once international flights are delayed, it is a heavy burden for airport transportation because of the large number of passengers, different nationalities and difficult communication. (2) Working environment, time, salary and welfare The booking agent is a front-line employee of the airline and needs good service attitude and patience. Although the working place of transport personnel is in the airport, there is a lot of noise at the counter, waiting room or apron, and they have to speak loudly. When working on the tarmac, they have to endure the scorching sun, wind and rain. Transport personnel work in shifts, and the working hours of each company depend on the take-off and landing time of early and late flights. There is no such thing as a national holiday. The salary of transportation personnel is about 25,000 yuan per month, and the welfare benefits are the same as those of drivers and other company personnel. (3) Qualification: The airline operator chooses by himself. Age and gender restrictions are not too strict. They can graduate from junior college or high school or vocational school. The examination items vary from company to company, but there must be written and oral English tests. Operators must be fluent in English and have patience and adaptability to cope with all kinds of unexpected situations and emotional reactions of guests. (4) The education and training of new operators shall be conducted by the company itself. The content of the class is to introduce the organization of the company, the overall planning and basic training of the aviation industry, and then go to the work unit for internship. After a period of practical operation, you can start the operation. In addition, airlines regularly or irregularly hold on-the-job training for their current operators to introduce the company's new regulations, case analysis, language training or etiquette training.

Reference: chat.flymeow.idv/flymeow/fa/QA/cargo

Usually, CSOs of airlines are divided into land side and air side, and the biggest difference is the place of work. LANDSIDE's home is mainly outside the restricted area, buried at the transfer point on the arrival floor (commonly known as the overpass in the industry), while AIRSIDE is the restricted area. At work, most of LANDSIDE's colleagues are responsible for signing in. Whether at the counter or in transit, weighing luggage is a common action at the counter. Many times, you will also come into contact with the certificate (or visa) inspection, overcharge the baggage fee (commonly known as EB), and interrupt the manifest when you open a flight (referred to as FIM in the industry, guests will use it first if there is any problem with the ticket); There is one thing that everyone should do most often, that is, enterprises line up to say hello. As for the empty side? , do more wild. In addition to making departure flight arrays, the boarding gate will also be used to collect passengers' boarding passes and plane tickets (called boarding gate readers). At the boarding gate, everyone will hear the D broadcast (I mean, "Ladies and gentlemen, this is not the morning boarding broadcast. Please stay in your original seats. Welcome to take the XX flight in XX airport. The most important thing is to check whether the actual number of customers is correct by computer. If it's not right, it's a big deal, so you (quasi) empty people should remember, remember! After departure, what I want to say is arrival. Pick-up, as the name implies, is really pick-up, but the department is not so good, and I thought it was a pediatric broadcast. Passengers with enough transit time can go to the departure floor through security check at a specific location, or go through the formalities at the transit point. If you don't have enough time (usually, the arrival time is only one hour or less from the departure time), you have to run to the boarding gate or transfer station with the same passenger (of course, depending on whether the passenger has the next boarding pass), while D refers to the designated action, whether it is connecting or security check, because you are really in a hurry, it will be very helpful to have a good D relationship with other airline colleagues! Mi Jing thinks that if you don't talk, there will be nothing, and there is something on the empty side that will be "shit" if you don't fight. Baba called "shit"; In fact, it is also the abbreviation of "visa refusal" in the industry, which means that D detained a guest because of the certificate problem. In fact, this task is nothing special, just "right" all the documents of a guest to the Mr. Immigration, and then there will be a fight. At most, we will invite one guest. However, if it is not unexpected, it seems difficult to do it. Actually, it is not. If you really don't know what to do, just call the office and ask about the broom! Very good! Speaking of Zuo Yongnai, in fact, everyone wants to know what kind of wild things Mi Zhong has. Going home to make an estimate, doing ground handling is actually the same as doing crew, with more holidays and more air tickets. Well, in the same period, in addition to being wild, it was artificial. As for you, how much will another department learn? In fact, the truth is not comparable, because the truth is completely different. Every flight will encounter different fields every day, and fresh iron pots and gold have their own wonderful things, so it is unlikely. But if I really choose one, I will sell flowers and praise the fragrance of flowers. D will learn more if the ground is good! To be a stable CSO, you should not only have good physical strength, high emotional intelligence and fast brain speed, but also be enthusiastic about a job. So don't let the wrong information given by TV mislead you. Whether it is "Soaring Up to the Sky" or "City in the Sky", it is just a good-looking and good-looking question to mention the nature of this industry. It's just that actors wearing uniforms seem to be a good "role model". I hope it's really D who knows more about this industry, and it's not good to wait. As for the previous answer, P.S. said that the salary of transportation personnel is about 25,000 yuan per month, which is not much different from that of CEO. If you copy the information on the website of Taiwan Province Province, China, don't change the information of D into HK dollars first, and don't teach the wrong person!

Reference: fa// template? Id=57+ 12 years airport working experience.

The salary is so high! ~