What if the broadband property is not repaired?

In the case of unsuccessful negotiation, consumers can complain through legal channels to safeguard their legitimate rights and interests.

The method of complaining about the later maintenance of broadband is as follows: 1. Users should contact the after-sales complaints department of broadband operators to solve the problem. The complaint telephone number is China Mobile, 10086. China Telecom, 10000. China Unicom: 100 10. 2. If the user fails to negotiate many times, he can call the communication administration, the direct department in charge of the broadband operator, to complain to the operator. All complaint operators should deal with it seriously and write a report, which can generally solve the problem quickly. 3. If the Provincial Communications Administration does not handle it, users can report to the Ministry of Industry and Information Technology or appeal online. 4. If the above methods fail, users can call 123 15 to make a complaint.