Three sample resumes of customer service specialists.

Resume is an objective reflection of job seekers' work, study, life and experience. The following is a sample of the resume of the customer

Three sample resumes of customer service specialists.

Resume is an objective reflection of job seekers' work, study, life and experience. The following is a sample of the resume of the customer service specialist I brought you, which I believe will be helpful to you.

Customer Service Specialist Fan Resume Name: Ms. Yu Gender: Female

Marital status: unmarried population: Han nationality

Household registration: Guangxi-Baise Age: 20

Current location: Guangdong-Dongguan Height: 162cm

Hope area: Guangdong-Dongguan

Desirable position: Finance/Audit Statistics-Accounting

Financial/Audit Statistics-Cashier

Financial/Audit Statistics-Accounting Assistant

Finance/Audit Statistics-Other related positions

Financial/Audit Statistics-Cost Analysis/Accounting

Looking for a position: finance

Education experience

2007-09 ~ 20106 Baise accounting technical secondary school

Training experience

2010-05 ~ 201kloc-0/-07 new vitality training center accounting professional knowledge accounting qualification certificate.

* * Company 2011-02 ~ 2012-04

Company Nature: State-owned enterprises Industry Category: Property Management, Business Center

Position: Customer Service Specialist Job Category: Customer Service Specialist/Assistant

Job description: 1, responsible for the promotion and follow-up of the company's early property services;

2, responsible for the daily area of irregular inspection, and timely put forward suggestions and opinions, timely solve the unexpected work; Find a resume template for reference and log on to the resume website.

3. The customer gives relevant solutions to suggestions, opinions, consultations, complaints and other related problems caused by the company's services.

4. Responsible for the management and maintenance of the company's warehouse;

5. Conduct service surveys on customers from time to time;

6. Other work assigned by the company leaders;

* * Company September 20, 200910-08

Company nature: private enterprise industry category: wholesale and retail

Position: Accounting Clerk Job Category: Accounting Assistant

Job description: 1. Every day, customers fax the information of the items to be purchased one by one, and then copy them to everyone for backup;

2. Input the items and quantity actually purchased the day before purchase into the computer every day, and then input the item unit price to calculate the total price for archiving;

3. Organize and save the invoices used by sales staff and managers to manage expenses as original vouchers;

4. Check the returned full set of tax documents every day, make a detailed list and copy it, and hand over the original to the relevant responsible person;

5, check the inventory of office supplies every day, grasp the inventory situation, to ensure that there will be no shortage of office supplies;

6. At the beginning of the month, you must make a summary and detailed list of the quantity and price of the goods purchased last month, print it out and hand it over to the relevant personnel before handing it over to the customer;

7, at the beginning of the month to the relevant accounting personnel to do a good job of employee attendance;

8. Cooperate with other work assigned by accounting personnel and superior leaders;

Reason for leaving: change of duty station

Skill expertise

Title:

Computer level: intermediate

Detailed explanation of computer skills: proficient in computer word, Excel, gold financial software, database and other software.

Skills and professional knowledge: In addition to mastering some basic computer software, the most important thing is that I am familiar with accounting professional knowledge.

linguistic competence

Mandarin: fluent in Cantonese: poor.

English level:

Others: Chinese

working strength

Development direction: I major in accounting, familiar with secretarial work, computer knowledge and financial knowledge. I also participated in the accounting training in Shenzhen and obtained the accounting certificate, hoping to engage in related work and make greater progress in accounting. I don't want a high salary, I just want room for development.

Other requirements: Give me a chance, hoping to give full play to what I have learned in my work and make the greatest contribution to the enterprise.

Own situation

Self-evaluation: I am proficient in basic computer knowledge, financial accounting knowledge and financial software, like learning and getting along with others, have strong principles, are highly responsible for my work, can actively complete the tasks assigned by my superiors, and pay great attention to finding and summarizing work skills in practice to improve work efficiency.

Customer service specialist Fan Resume Job objective: Customer service specialist.

Name: xxx

Mobile phone: 1883xxxxx

Email: [email? Protected]

Gender: Female

academic degree

June 2003-June 2006 Xi Xi 'an Xijing University majoring in journalism.

Main courses:

Introduction to journalism, history of foreign journalism and communication, brief history of China journalism, communication courses, newspaper editing, news commentary courses, media management, news interview and writing, introduction to contemporary radio and television, TV broadcasting and hosting, introduction to advertising, public relations, introduction to network communication, new news photography courses, news translation courses.

2006.7-2007.6 Xi, Advertising Design Major of Anmaye Computer School

Main courses:

Photoshop, CorelDraw, AutoCAD, 3DMAX, Web page making, color printing, sketch, sketch, color still life, newspaper advertisement.

work experience

April 2008 -2065 438+06 Xi Customer Service Specialist of An Jinying International Shopping Center

1. Mark and price of goods in Center 2, and summarize and report the self-inspection;

2. Publicize the "three promises" of the center to front-line customers, do a good job in daily reception and consultation, answer questions and properly handle the return of goods;

3. Be responsible for publicizing and explaining the distribution regulations and scope of use of VIP cards in the center to customers, and correctly guiding customers to fill in VIP membership information;

4. Cooperate with the center to do large-scale promotion activities, assist in market research, and feedback information in time;

5. Actively cooperate with technical supervision, price management, health and epidemic prevention and other functional departments to inspect the center;

6. Issue all kinds of bills and prizes, so that the registration is complete and the accounts are clear;

7. Responsible for the customer's lost property registration, notify the customer to collect the lost property, properly keep the lost property or hand it over to the on-site department;

8. Accept customers' complaints, favorable comments and various consultation answers, and provide gift packaging services.

June, 2007-March, 2008: Automobile salesman in automobile 4S shop.

9. Responsible for vehicle sales service and in-store customer consultation service, and responsible for sorting out sales materials and customer files of various models; Responsible for developing the sales market of products and achieving various sales targets;

10. Be responsible for tapping customer demand, realizing product sales, following up pre-sales business and maintaining after-sales customers.

self-assessment

Serious and responsible working attitude; Able to adapt to overtime; Optimistic and easy-going, pay attention to team spirit; Strong ability to accept new knowledge and adapt to new environment; Have good interpersonal communication, communication and adaptability, be good at dealing with interpersonal relationships and pay more attention to work efficiency; Strong ability to analyze and solve problems. I value development prospect, platform and team more. For the newly opened 4F member center, we have high hopes for the development and innovation of member service.

Resume of customer service specialist, model essay and three personal information.

Zhu Na

Current residence: Guangzhou Age: 30

Household registration: Maoming Nationality: China.

Marital status: unmarried population: Han nationality

Integrity badge: height without application: 158 cm.

Talent evaluation: Unmeasured weight: 49 kg

My specialty:

working strength

Talent type: general job hunting

Position: English translator, foreign trade/import and export specialist/assistant, customer service specialist/assistant/online customer service/complaint specialist.

Working years: 5 Job title: Junior.

Job Type: Full-time Availability Date: Anytime

Monthly salary requirements: 3500-5000. I hope to work in Guangzhou, Shenzhen and Zhuhai.

Business experience

Guangzhou * * * Biological Health Products Co., Ltd. Start and end year: 20 10-04 ~ 20 12-02.

Company nature: private enterprise industry: beauty/health care

Position: Customer Service Specialist

Job Description: My job scope: 1, responsible for daily customer order processing. 2. Communicate with the logistics department in time to arrange delivery according to the customer's order requirements, and track the logistics goods. 3. Statistics and analysis of sales data. 4. Establish a complete customer file, track after-sales products and update customer information in time. 5. Handle customer complaints about products in time. 6. Responsible for the collection and arrangement of weekly and monthly reports of sales staff. 7. Responsible for communication and coordination with relevant departments. When I entered the company, I worked with a responsible and positive attitude, which was affirmed by customers and the company. Won the honor of "outstanding new employee" at the award ceremony on 20 1 1, and won the "Best Service Support Award" at the commendation meeting on 201/June.

Reason for leaving:

Year of Guangzhou * * * Trading Co., Ltd.: September 2008 ~ March 2065438+00.

Company nature: private enterprise industry: beauty/health care

Position: Customer Service Documentary

Job Description: My job scope: 1, responsible for daily customer order processing. 2. Communicate with the logistics department in time to arrange delivery according to the customer's order requirements, and track the logistics goods. 3. Statistics and analysis of sales data. 4. Establish a complete customer file, track after-sales products and update customer information in time. 5. Handle customer complaints about products in time.

Reason for leaving:

Zhanjiang * * * Sports School starts and ends from August 2005 to August 2008.

Company Nature: Institution Industry: Education/Training/Institution

Position: Head teacher of junior high school

Job Description: From August 2005 to August 2008, I worked in Zhanjiang Sports School as an English teacher and head teacher in junior high school. During my work, my teaching level and working attitude have been well received by leaders and peers. As a class teacher, I have a strong sense of responsibility to teach and inspire students and get their love.

Reason for leaving:

academic degree

Graduate school: South China Normal University

Highest education: bachelor's degree: graduation date: 2005-06

Major 1: English education major 2:

Start date and end date, and the number of the certificate obtained by the specialty of the school institution.

200 1-09 2005-07 English Education in South China Normal University-

linguistic competence

Foreign languages: excellent English and Cantonese proficiency: proficient.

Other foreign language abilities:

Mandarin level: excellent

Working ability and other professional knowledge

I have strong English listening, speaking, reading and writing skills, have certain foreign trade-related knowledge, be loyal, sincere, kind and upright, have the ability to accept new things and adapt to the new environment, bear hardships and stand hard work, have great development potential, be brave in facing reality, meet challenges, do things quickly and rigorously, and have professionalism, pragmatism, good teamwork spirit and affinity.

Detailed personal assessment

1. Honest, trustworthy, united, friendly and helpful.

2. Proactive, dedicated, energetic and good at communication.

3. Be brave in taking responsibility and be good at pioneering and innovating.

4. Strong organization, command and coordination skills.

Sample resume of customer service specialist