If the property staff has a bad attitude. Mainly the head of security. How to reflect the effectiveness?

If the property personnel have a poor attitude and the security guards are not doing their duty, they can report to the relevant departments, such as complaining to the property company or complaining to the security company, because the property personnel in the park are generally appointed by the property company. If there is a bad guy working as a security guard in the property, you can respond by phone, and someone will handle it, such as transferring personnel. If more people complain, he will be fired or transferred. The property in my community is like this. If someone fails to perform his duties, he will be transferred.