How can I complain if there is no electricity?

Frequent power outages can be complained through the 95598 official customer service phone. If the customer service reflects that there is no planned power outage in the complainant's area, it may also be an internal fault in the community or a wiring problem, and you can ask the power company to assist in the investigation. If there is always power failure, you can call the hotline of the local power company first, and you can inquire through 1 14. Ask whether it is the power company or the community. If it is the reason of the community, you can contact the property first and ask about the situation, whether it is a line problem or other reasons of the community.

You can also let the power company check directly. If the intentional behavior of the community finally causes your loss, you can directly contact several owners and bring a lawsuit to the local court. Through the official customer service telephone number 95598, you can inquire about the local power outage information and complain about the power quality. When power supply enterprises and users build and maintain power supply facilities and power receiving facilities, the relevant units and individuals in the operation area shall give assistance and provide convenience; If buildings and crops are damaged due to operation, they shall be responsible for repairing or giving reasonable compensation in accordance with the provisions of relevant laws and administrative regulations. Theoretically, all power companies have regulations on power quality and reliability, and will not cut off power at will. If the customer service reflects that there is no planned power outage in your area, it may also be due to internal faults or wiring reasons in the community, and you can ask the power company to assist in the investigation.

How to complain about property power failure

1. The property has no right to cut off water and electricity, and the power to cut off water and electricity lies with the water supply company and the power supply company.

2. If the property company threatens the owners by means of water and power cuts, the owners can report the situation to the relevant water supply companies and power supply companies, or complain to the real estate administrative departments at or above the county level.

Legal basis:

Regulations on the supply and use of electricity

Article 15 The design, construction, testing and operation of power supply facilities and power receiving facilities shall conform to national standards or electric power industry standards.

Sixteenth power supply enterprises and users to build and maintain power supply facilities and power receiving facilities, the relevant units and individuals in the operation area shall provide assistance and convenience; If buildings and crops are damaged due to operation, they shall be responsible for repairing or giving reasonable compensation in accordance with the provisions of relevant laws and administrative regulations.