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How to be an excellent real estate consultant
1. Never say no to a customer: even if the customer's request is unreasonable. Every time we receive a phone call, it may be various, including careful inquiry, Kan Kan talks, careful consideration and sincerity. How to judge this customer on a phone call? If the judgment is correct, the customer's trust in you will be strengthened, and he is likely to become a very good cooperative friend. On the contrary, some calls are blind, and your accurate response will never be found, and you will be choked by his tone. The client calls you, and he is ambivalent, afraid that what you said to him is not true. Simply catering to customers or contradicting customers will lead to the failure of your mobile phone. A proper speech can attract 50% potential customers.
Don't believe everything the customer says: the customer is God, but God never gives his heart to his servant. 80% customers are wary of you, so they won't tell you their real price. Of course, it is human nature to leave room for this. All you have to do is tell your clients how professional you are, and you want them to trust you so that your work can be completed. Always remember: we should guide customers.
3. Don't give customers too many choices: People like to find the biggest ear of wheat, which is an inherent thinking, but you should know that the real estate market is like love season, and what you miss is probably the best. Many times, in order to attract customers, property consultants will show off all the houses in the closet, but this effect is actually the worst. You have to tell your customers that things in the world are never for the right people. Of course, this conclusion is best not to come out of your mouth, and that's it.
4. Don't be impatient with customers: You may spend a lot of time with a customer, but don't be impatient with him. You know, when you are impatient with him, he is actually impatient with himself. At this time, even if it is not good, he will buy a perfect house.
6, adhere to the principle: many times, customers bargain with you just to test you. The more he calls you, the more interested he is in your real estate, and it is not easy for the property consultant to survive. There is no need to make too many concessions. Long-term bargaining with customers has exercised our ability to resist falling, and our psychological quality is very important and calm, because few customers don't bargain after seeing the house, and sometimes insisting will make it easier for us to negotiate later.
7. Keep your promise: You'd better do everything you promise others. If you can't do it, don't promise others. You are the best intermediary, you only have one head and two legs, and there are customers everywhere. Your brain can't hold all the customers. Try to do what you can, so the actual effect may be better.
8. Diligence: Heaven rewards diligence. The internet is really a good thing. You are more professional than the client. You can learn a lot about all aspects of real estate. You can tell God anything he is interested in. Sometimes customers will learn a lot from you if they don't buy a house here.
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