How to write the personal year-end summary of the monitor of the property department?

The year 20xx is coming to an end. Over the past year, all the staff of our department have thoroughly studied and implemented the spirit of the work conference at the higher level, taken the iso900 1 quality management system certification as an opportunity, adhered to the work around the "four modernizations", and United and cooperated. In terms of ideological work (copywriting China, writing all kinds of official documents), everyone's service consciousness and management consciousness have been further improved. In terms of internal management, related work can be done from post to person. Comrades silently dedicated themselves to their posts with their own practical actions, and successfully completed various tasks assigned by leaders and other departments. Now, the work of this department is summarized as follows:

First, hold regular work meetings in the control room, timely convey the spirit and content of our regular meeting, summarize the work of the previous period, promptly point out and correct the shortcomings found in the work, and formulate the work plan for the next period, so as to make our work more orderly. In addition, in our station's activities such as "the year of implementing the four modernizations management, welcoming the year of building the image and style of the National Games" and "rectifying the ideological and disciplinary style of middle-level cadres and logistics personnel", our department started with employees' ideological understanding, held regular departmental meetings with various activities as the theme, earnestly conveyed the activity spirit of our station, earnestly implemented the monthly learning content according to the responsibilities of the departments, and discussed the existing problems in management systems, methods and responsibilities in light of our own work. Earnestly summarize (copy China and write various official documents), improve and improve, lay a foundation for further straightening out the work order, regularly organize employees to learn the knowledge of safety in production, regularly carry out safety inspection of monitoring and charging equipment, actively participate in the safety fire drill organized by our station, and conscientiously complete the "Women's Civilized Post" and the work of sorting out information in the industry.

Second, in the monitoring work, the monitoring personnel can work hard in strict accordance with the requirements of the four modernizations management and iso900 1 quality system standards, always maintain a high sense of responsibility and dedication, strictly observe the work discipline, give full play to the supervisory role of monitoring and the dispatching function of the monitoring room in an open, fair and just manner, continuously improve the work quality and efficiency, operate the system in strict accordance with the operating procedures, and intercept pictures from time to time. Timely and accurately record the problems found, strictly monitor the operation of the monitoring system in lanes and squares all the time, find abnormal situations in time and report them to the leaders in time, strictly keep the confidentiality system, carefully and truthfully fill in various registration forms and report materials for each shift, with comprehensive contents and clear notes, strictly use civilized language in work, and reasonably grasp the tone and opportunity of asking first-line work and reminding, so as to be concise and capable. Put an end to chatting with front-line team members, insist on commenting with each team and point out the shortcomings in time. At the same time, according to the performance appraisal standards, strengthen monitoring, make full use of the big screen of our station, and play its role as an external window. Combined with the actual work, our department can open the big screen in time, and timely add and publicize the Regulations on the Management of Toll Roads, new charging standards and other related policies and regulations, weather forecast, safety warning slogans, national games slogans, etc.

Three, regularly check the use of various facilities and equipment, found that the problem is solved in time, can't handle the equipment timely notify the maintenance personnel maintenance, ensure the normal charging work, abide by the rules and regulations, operate the equipment in strict accordance with the requirements.

Four, seriously receive the inspection of leaders at all levels and the relevant departments to read the video, conscientiously complete other work assigned by the leaders and actively cooperate with other departments, clean the environmental sanitation on time, regularly clean the monitoring room, and do a good job in logistics support.

Fifth, the staff of our department also actively participated in various activities organized by our station, and achieved good results with everyone's efforts.

While affirming the achievements, we should also clearly see the existing problems and shortcomings, mainly including:

1, we need to further strengthen our study consciously, and the report materials of each shift should be further highly summarized, so as to seize the abnormal behavior in our work, find valuable clues, see the problem through phenomena, further exercise our analytical judgment ability and continuously improve the level of report materials.

2. To further strengthen civilized service, we should pay more attention to sitting posture, mental state, dialogue with squadron personnel, answering telephone calls, etc. (Copywriter China, original writer of all kinds of official documents), serious work discipline, not doing things unrelated to work.

3. The monitoring records of individual comrades need to be registered in time, mainly in the Equipment Warranty and Maintenance Registration Form.

4. Further master business knowledge and try to deal with equipment failures.

In terms of opinions and suggestions, I put forward some opinions and suggestions about my work department. As we all know, our station made full use of the supervision function of the three-level monitoring and spot check system, and realized the standardization and standardization of charge management. Can the charge monitoring records recorded by the monitor of each class be regarded as the additional work of the third-level monitoring, that is, the personnel on duty should strictly check the charge monitoring records recorded by the monitor of each class before the squadron leaves work every day? Focus on monitoring objections and put forward reasonable opinions and suggestions. The signature is true, which provides a more reliable basis for the daily monitoring and monitoring records of the station duty handover records and the monthly performance appraisal results. Weekly station leaders check or spot check the charge monitoring records. Please forgive me if there is anything wrong with the above humble opinions!

In the next step, our department will further strengthen monitoring, improve the sense of ownership, strengthen the sense of responsibility, do a good job, earnestly abide by various rules and regulations, implement the spirit of various meetings, actively participate in various activities, conscientiously complete the information sorting work in the industry throughout the year, and contribute to the development of our station!