Job Recruitment Website - Property management company - What should property service personnel pay attention to when receiving media?

What should property service personnel pay attention to when receiving media?

Matters that property service personnel should pay attention to when receiving media are as follows: 1 Strategies to deal with various public concerns should be drawn up in advance, and external statements should be unified to avoid releasing contradictory news.

2. Be prepared to collect data, facts, statistical results and other materials as much as possible to enhance the persuasiveness of your statement.

3. Establish good relations with media reporters. We should respect this profession, respect their professionalism and try to communicate with each other in a frank manner.

4. Answer correctly. Appropriate response is the key to successful communication with the media.

5. Grasp the time. During the interview, you should grasp the time and spend ten seconds sorting out the answers before answering each question. The "ten-second gap method" is very helpful to prevent inappropriate words from blurting out.