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Is the mayor's complaint telephone number 24 hours a day?

Yes, during the Spring Festival holiday, "Yantai 12345 government service convenience hotline" operated normally, providing quality services to the people of the city 24 hours a day. Whenever you dial "12345", a staff member will answer the phone immediately.

20 17 12, the public telephone of the former mayor of Yantai was renamed as "Yantai 12345 government service hotline"; In May, 20021,it was renamed as "Yantai 12345 Government Service Hotline" again. The hotline 12345 is dedicated to solving various problems for the people of the city, including water, electricity, heating, gas, roads, sanitation, illegal construction, safe production, communication facilities, unpaid wages, property management, etc. In 20 18, the 12345 hotline received 623,000 appeals from the masses. 202 1 and the hotline 12345 were upgraded in an all-round way, and * * * handled 2210.3 million complaints from the masses throughout the year. In three years, the number of complaints accepted has increased by 3.5 times. The staff of the platform has also increased from more than 100 at the beginning to more than 230 now.