Description of property management responsibilities

Property management needs to receive all kinds of complaints and warranty matters seriously, carefully and patiently, communicate with relevant departments in time to solve them, feed back the handling opinions and results to business households, and register them in writing; The following is the description of the responsibilities of property management that I have compiled for you. You are welcome to learn the reference, which will definitely help you.

Property management responsibility description 1

1. Be responsible for the company and the owner, assist the director to comprehensively supervise the facilities such as buildings, public facilities, public security, traffic, greening and fire protection of the projects under his management, coordinate and be responsible for patrolling the responsible areas, and keep a diary of internal affairs.

2. Assist the director to participate in the building completion acceptance and takeover, prepare user information, handle user procedures, accompany users (owners) to see and inspect houses, and manage vacant houses. .

3. Assist the director to handle the user's (owner's) decoration approval procedures, be responsible for the decoration inspection, and handle the decoration acceptance procedures.

4. Assist the director to organize activities and publicity work within the jurisdiction, actively strengthen communication and contact with users (owners), and conscientiously implement the return visit regulations.

5. Assist the director to maintain good relations with power supply, water supply and other departments, and cooperate with neighborhood committees, urban management and police stations to achieve environmental protection standards and public security joint defense.

6. Responsible for supervising the property fees in the responsible area to ensure the collection rate and customer satisfaction.

7. Receive users (owners) to visit, do a good job of explaining complainants and violators, and stop, report or deal with illegal operations or behaviors in time.

8. Be responsible for issuing, distributing, collecting, filing and keeping the as-built documents, user (owner) documents, relevant records and materials.

9, consciously abide by the company's rules and regulations, complete other tasks assigned by the director of the service center.

Description of property management responsibilities II

1, responsible for receiving and handling the inquiries, complaints and demands of the owners and residents, and making regular return visits;

2, responsible for the jurisdiction of the project decoration, cleaning, greening and other daily inspections, found that the problem timely notify the rectification;

3, responsible for the establishment of owners, tenants files, and collect property management related fees.

Property management responsibilities 3

1, complete the collection of property management fees and other expenses within the jurisdiction on schedule;

2. Collect customer information within the jurisdiction, update it regularly, and do a good job in file management;

3. Follow up and pay a return visit to customers' complaints, maintenance reports and other issues;

4. Customer check-in preparation and decoration review;

5. Complete other tasks assigned by superiors.

Property management responsibilities description 4

1, organize pre-shift and post-shift meetings, and make work arrangements and summaries; Responsible for professional equipment management and professional technical training of subordinate employees;

2. Ensure attendance, listen to instructions from superiors with an open mind, do a good job in the engineering department, and efficiently complete daily maintenance tasks;

3. Contact the maintenance unit to solve the technical problems in the maintenance process in time;

4. Do a good job in the management of department personnel, equipment and facilities, and be responsible for the operation and monitoring of the annual equipment maintenance plan; Do a good job in fire control and safety.

5. Be responsible for file management such as receiving and dispatching, classification and filing of documents, quality records and engineering data in this department, supervise and inspect the implementation of enterprise standards in this department, and put forward suggestions for improvement.

6. Complete other tasks temporarily assigned by the manager.

Property management responsibilities 5

1, cell energy consumption control;

2, the implementation of residential facilities and equipment maintenance;

3. Supervise and evaluate the third-party outsourcing unit of the project;

4. Ensure the operation of residential facilities and equipment.

Description of Property Management Responsibilities 6

1, fully responsible for customer service, complaint handling, community culture construction, on-site customer sensory quality monitoring and convenience service;

2, grasp the collection of various fees, do a good job of fee collection, to ensure the annual collection rate and satisfaction;

3. Lead the department to make sporadic delivery appointments and delivery services, and lead the department to do a good job in decoration procedures and decoration management;

4. Do a good job in the management of vacant houses;

5. Organize regular interviews with owners, increase communication and contact with owners, understand customer needs, analyze and study actual and potential needs in time, creatively develop customer service projects and improve quality, and organize their implementation;

6. Manage the customer service team, organize regular departmental training, and comprehensively improve the quality and business skills of employees;

7. Implement various management systems and post operation standards, constantly improve and optimize service processes, and guide department employees to complete work objectives and plans;

8. Supervise the property marketing service and sales cooperation;

9. Complete other tasks assigned by superiors.

Property management responsibilities 7

1. Be responsible for making the annual and monthly management plan of the project and supervising the implementation of each department;

2. Guide the development of various businesses of the project, supervise and inspect the daily management of the project, and timely adjust the deficiencies in management;

3 responsible for handling major complaints and emergencies, the implementation of the return visit system;

4. Take customer satisfaction as the guide, and comprehensively improve the quality of property customer service;

5. Supervise the daily operation of outsourcing security and cleaning, and supervise the work of outsourcing units to ensure that the outsourcing business meets the company's service requirements;

6. Be responsible for establishing good public relations with government departments, developers, operating units and other external units.

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