Contents of property complaint review

Owners can complain about property services, and if they are not satisfactorily resolved, they can review them with the higher authorities in charge of housing and urban and rural construction. If the result of the review is to maintain, change or revoke the original punishment, the review organ shall issue a review decision.

In the process of property services, disputes may occur between owners and property service enterprises. At this time, the owner can make a complaint. Usually, the property service company will take the initiative to solve the problem, but if the owner is not satisfied with the solution, he can apply to the higher-level housing and urban-rural construction department for property service complaint review. Before submitting the application, the owner needs to prepare relevant materials, including complaints and supporting documents. After accepting the application for review, the review organ will organize an investigation and hearing, evaluate and judge the contents of the complaint, and then make a corresponding decision. The review result may be to maintain the original punishment, modify the original punishment or cancel the original punishment, and the review organ shall issue a review decision. In addition, in the audit process, the owners can also apply for a hearing to state their objections and further safeguard their rights and interests. It should be noted that the application for property service complaint review needs to meet certain requirements, such as the application must be made within the prescribed time limit and the need for a clear complaint object. At the same time, the owner should communicate and negotiate before submitting the application for review, and try to solve the problem through reconciliation.

What should I do if the review result is still not satisfactory? If you are still dissatisfied with the review results, you can bring an administrative lawsuit to the people's court according to law. In administrative litigation, the owner needs to provide sufficient evidence to prove that the property service company has violated the law and request the court to make a reasonable judgment to safeguard his legitimate rights and interests.

Property complaint review is an important means for owners to safeguard their own rights and interests. Through the evaluation and judgment of the evaluation organ, the supervision and management of the property service enterprises can be realized. Before applying for audit, car owners need to understand the relevant regulations and processes, prepare the corresponding materials, and try their best to solve the problem through communication and reconciliation. If you are still not satisfied with the review results, you can consider bringing an administrative lawsuit to the people's court.

Legal basis:

"People's Republic of China (PRC) property management regulations" thirtieth owners have objections to the quality of property services, you can complain to the property services companies. If you are dissatisfied with the handling opinions of the property service enterprise, you may apply to the competent department of housing and urban and rural construction at the next higher level for review.