Responsibilities of Property Management Department

Responsibilities of Property Management Department (Selected 10)

With the gradual development of society, the frequency of job responsibilities is on the rise, and the formulation of job responsibilities can maximize the scientific allocation of labor and employment. I believe many friends are very upset about formulating job responsibilities. The following are the job responsibilities of the property management department (selected 10) that I have compiled for you, hoping to help you.

Responsibilities of Property Management Department: 1 1. Assist the superior supervisor to do a good job in the security and order maintenance of the project and ensure the public order within the project.

2. Pay attention to gfd, dress according to regulations and wear nameplates, keep clothes clean and tidy, and always maintain a good mental outlook.

3, civilized service, polite, take the initiative to say hello to the guests, and provide necessary help.

4. After the succession, carefully check the duty record of the last shift and track the solution results of the unprocessed problems.

5, patrol according to the specified route and speed, to monitor the suspicious personnel in and out of this project, and make a written record of the patrol.

6, patrol, check whether all the fire fighting equipment on the floor is complete, in good condition and in a normal state.

7, patrol, patrol instruments in accordance with the provisions, timely find and find out suspicious personnel.

8, to ensure the smooth flow of the project floor, it is forbidden for anyone to pile up any items in public areas.

9. Strictly implement the management requirements of each duty post.

10. Ensure project safety, correct unsafe behaviors and prevent accidents. In case of emergency, the senior manager on duty should be informed immediately, and the senior manager will lead the staff to handle it together and report to the management office if necessary.

1 1. Give full play to work initiative and enthusiasm, attend training on time, and complete other tasks assigned by superiors.

12. All provisions in the employee handbook and employee work guide shall be observed.

13. If the facilities and equipment in the public * * * area are damaged, it is necessary to promptly notify the relevant responsible departments for follow-up.

14, must absolutely obey the reasonable work arrangement of the superior.

15, when entering the company to distribute newspapers and periodicals, you must abide by the company's rules and regulations and language norms, ask about suspicious things and people first, and notify relevant personnel to follow up in time.

16. registered letters and reply letters sent by the post office should be registered to facilitate verification.

17, keep the loan and return records of various keys.

18, without the consent of the management office, it is forbidden for any irrelevant personnel to enter the fire monitoring command center.

19. Obey and complete all other reasonable work arranged by the company.

Job responsibilities of property management department 2 1, responsible for the daily operation, maintenance and technical management of park facilities;

2. Arrange the reception and maintenance of customer maintenance applications;

3. Manage the safety, fire fighting, cleaning and greening of the property;

4, check and guide the work of maintenance personnel;

5. Accounting and supervising the utilities and management fees of customers in the park;

6. Assist the competent leader to complete the maintenance and service for the customers in the park.

Responsibilities of property management department: 3 1. Responsible for the service image management of the case site to ensure good customer service and image;

2. Cooperate with the real estate marketing department to carry out the activities of the sales department and carry out personnel dispatch management;

3. Be fully responsible for observing and supervising the daily performance of service personnel, take the initiative to patrol and check the work of personnel in various fields, point out mistakes in work in time, and continuously improve the service level;

4, regularly report to the superior about the service and put forward suggestions;

5. When an emergency happens, emergency measures should be taken, and the superior should be informed at the same time, and the daily affairs should be actively and properly solved in the work, and the relevant departments should be notified to cooperate when necessary;

6. Communicate the activity information, check the dress and appearance, and emphasize the service standard.

Job responsibilities of property management department 4 1, leading all staff of project service department to complete the responsibility objectives issued by the company;

2. Be responsible for the revenue and expenditure of the project, and the owner's satisfaction rate is above 95%;

3. Be responsible for handling the unqualified service of the project, formulating and tracking the corrective and preventive measures;

4. Collect the owner's relevant demand information as required, and come up with the organization implementation plan;

5, the project staff assessment, and rewards and punishments according to the facts.

Responsibilities of Property Management Department: 5 1, with the ability to lead, supervise, review, evaluate and modify property management functions and work;

2. Implement government regulations, decrees and property management conventions, and maintain good relations with relevant departments;

3. Formulate the annual property management budget of the project, and coordinate and manage the service quality, operation management process and proper financial operation of the third-party property company;

4. Properly handle emergencies and emergencies;

5. Responsible for coordinating the acceptance of buildings, facilities and equipment and the maintenance of equipment and facilities;

6. Supervise the operation of project assets (such as parking spaces and houses);

7, responsible for coordinating and managing greening, safety and other related work;

8. Responsible for handling complaints from tenants and owners, maintaining environmental sanitation and maintaining public order in the park.

Responsibilities of Property Management Department 6 1, daily management and system maintenance of electromechanical operation and maintenance platform;

2. Follow up the optimization and upgrade of electromechanical operation and maintenance platform;

3, high voltage, water supply and drainage, elevators, central air conditioning system daily operation and maintenance of online supervision;

4. Daily management and system maintenance of the energy efficiency management platform;

5. Lead the daily work of the energy efficiency management team, implement dynamic monitoring of energy efficiency in all areas and guest areas of the park, supervise the timely disposal of abnormal energy consumption places by the service center, and provide technical guidance;

6. Editing of energy efficiency analysis report.

Responsibilities of Property Management Department 7 1. Responsible for collecting, sorting out the information of owners/tenants and ISO system documents within the jurisdiction, classifying and filing them, and establishing ledgers.

2. Be responsible for arranging the owner/tenant's check-in, rent withdrawal and decoration procedures (including owner's check-in procedures, registration, tenant information registration, decoration application, decoration refund application, all key registration, construction unit access procedures, etc.). ), and organize relevant departments to carry out acceptance inspection after decoration construction. , and file them.

3, responsible for the exit of various construction units and other related procedures, and organize relevant departments to carry out the construction after the decoration acceptance.

4. Be responsible for statistics of owner/tenant services, registration of paid services, and tracking of fee collection and service progress.

5. Be responsible for the satisfaction survey of the owner/tenant, collect and sort out the opinions and suggestions of the owner/tenant on the property service, put forward the adoption opinions in time and report them to the service center manager.

6. Responsible for the collection of all kinds of property management service fees, parking fees and other expenses in the management area, and coordinate and solve the problems encountered in the collection.

7, responsible for the implementation and coordination of community cultural activities.

8, seriously complete other tasks assigned by the leadership.

Responsibilities of Property Management Department 8 1. Be responsible for organizing and implementing the overall planning and coordination of early intervention, takeover and acceptance of property management and owner occupancy. Responsible for the rectification, tracking and coordination of the problems left by the real estate company in this process;

2. Be responsible for the supervision and management of customer center order, cleaning, maintenance and greening in the property under its jurisdiction, and ensure the management service level;

3, responsible for handling the complaints of the owners/residents, and make timely treatment opinions;

4. Visit the residents regularly, solicit opinions, and know the information of the owners/residents in time, so as to improve the management and service quality;

5. Regularly check the property status, put forward rectification requirements for the problems existing in the work of various departments and be responsible for supervising the implementation;

6. Irregular patrol night duty order maintenance work, to ensure the service quality of the project;

7. Preside over the project work meeting, take corrective and preventive measures for existing nonconformities, and report the project work plan and summary to the company regularly;

8. Be responsible for the decomposition of economic indicators and management objectives issued by the company, and organize their implementation to ensure completion;

9. Regularly report the current situation and problems of community management to the company; Submit suggestions and plans for improving management. Put forward the management plan for the development of community-related facilities;

Responsibilities of Property Management Department 9 1. Accept the leadership of the district manager, the leadership of specific projects and project management.

2. Be responsible for the overall planning and implementation before and after the project takeover.

3. Supervise, inspect and control all the work of the project in strict accordance with the management indicators and economic indicators formulated by the company, and be responsible for formulating the performance appraisal standards for grass-roots employees of the project and managing personnel at all levels.

4. Be responsible for the overall control and management of project human resources, rationally allocate resources to meet the service demand, and be responsible for the appointment and removal of project employees.

5. Responsible for monitoring and managing various costs and expenses of the project, effectively controlling the energy consumption of the community, examining and approving the material use plans of various departments, maintaining the balance of financial operation, improving economic benefits and reducing expenses. Responsible for coordinating, managing and following up the collection of the owner's arrears, and ensuring the collection rate of property management fees and various fees.

6. Complete other work assigned by the general manager in the completed area.

Responsibilities of Property Management Department 10 1. Assist the project manager to carry out the property work in the park and handle daily affairs;

2, grasp the project property management, provide the basis for the project manager's decision-making;

3. Supervise and inspect the department's implementation of the company's work plans, decisions and instructions;

4, supervise the quality and standards of various departments, and put forward reasonable suggestions;

5. Handle customers' complaints about their responsibilities.

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