How do residents reply to the report of repairing elevator floor tiles in the group?

Residents should have a good attitude, face up to the problem, take responsibility in reply, and put forward specific solutions to the problem. According to the query result of "Owner Group's Repair Report" in Baidu Library, as a property manager, you can reply the residents' repair request in this way. Here is an example. Dear residents, thank you for reporting the damage of elevator floor tiles to us. We have received your maintenance request and will arrange maintenance personnel to go to the site for inspection and maintenance as soon as possible. Please rest assured that we will solve the problem for you as soon as possible to ensure the normal use of the elevator. If you have any questions or need more help, please feel free to contact us. Thank you again for your feedback and wish you a happy life.