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Management Summary of Property Management Company 1
In April, we mainly did the following work:
First of all, th
Summary of management work of property management company: 5 articles
Management Summary of Property Management Company 1
In April, we mainly did the following work:
First of all, th
Management Summary of Property Management Company 1
In April, we mainly did the following work:
First of all, thoroughly check the public facilities and various parts of the whole community.
Actively solve potential safety hazards and losses and waste. We repaired the manhole of the heating pipeline and eliminated the potential safety hazard; Repair the pipes of public toilets and reduce the waste of water resources; At the same time, it actively solved the maintenance problems of some public parts proposed by the owner, and it was also recognized by the owner, laying a good foundation for the next work.
Second, actively communicate with the members of the owners' committee and listen to the opinions of the owners.
"Property Management Regulations" will be issued soon. For the next development of the property management company, we actively contact the owners' committee, the executive department of the owners, hoping to reach an understanding on the current property management problems, seek the help of the committee and deepen our feelings.
Three, organize property management personnel to learn and publicize the new "Property Management Regulations".
We use the morning meeting to learn new regulations and various laws and regulations, so that our work can be based on evidence. At the same time, please change your ideas, change management into service, and do a good job in publicity and explanation. I believe that the difficulties are only temporary and the situation is developing in a good direction. On the basis of understanding the regulations, we will strengthen publicity and distribute various leaflets to help owners establish a legal concept.
Four, strengthen the collection of electricity, heating and other expenses.
For the collection of electricity charges, we posted notices in the eye-catching position of the community, and unwittingly sent the electricity charge reminder to the owner's home, which improved the electricity charge rate and the electricity charge was very good; For the collection of heating gas fee, we visited the municipal party Committee, printing house and newspaper office, and all units promised to solve it in the near future, which is also the focus of our next work.
Verb (abbreviation of verb) sets up an image and serves the owner.
We put forward the slogan that responsibility embodies character and the ability to prove political achievements, which is implemented among all managers. At the same time, the concept was changed from passive to active, and the health blind spot and safety hidden danger were solved in time. Close communication with the owners, empathy, explain the status quo, mutual understanding, ease the contradiction between the property company and the owners, pave the way for the healthy development of the property company and establish a new image of the property company.
Although we have done a lot of work recently, there are still many shortcomings in property management.
1, the lack of legislation leads to the unclear rights and obligations of government departments, property companies and owners, which brings inconvenience to the management of property companies.
2. Our property management behavior is not standardized, which sometimes damages the legitimate rights and interests of the owners, such as inadequate services, inconsistent fees and services, and unauthorized decisions on matters that should be decided by the owners.
3. The composition and operation of the owners' congress and the owners' committee exist in name only, and the owners' committee failed to reach an understanding with the property company in all aspects.
4. Problems such as the quality left over from construction and installation have brought a lot of inconvenience to property management.
5. The concept of managers needs to be updated urgently, and it is necessary to intensify the study of laws and regulations and improve the quality of personnel.
In view of the above problems and the development situation of the real estate industry, we plan to do the following work next month:
1. Take the release of the Property Management Regulations as an opportunity to intensify publicity, enhance the legal concept of the community and managers, and further improve the overall level of the community.
2. Communicate with the owners' committee to prepare for the implementation of the regulations.
3. Do a good job of collecting various expenses to reduce the company's losses.
4. Trim the lawn within the jurisdiction, clean up the vegetable fields and restore the lawn.
5. Check the safe use of electricity in the community.
Summary of management work of property company II
I am a property management employee of Greentown, and I have been in the company for nearly three years. Recalling the dribs and drabs I came into contact with at work, I, a rookie in the workplace, gradually got a deeper understanding of the company and a clearer understanding of the positioning and benefits of property management. Greentown is a place where people can feel expectation. What impressed me most was the corporate culture of the company. The corporate culture service tenet of "sincerity, goodwill, exquisiteness and perfection" is definitely not something that any company can put forward. How determined you are, how great your career will be. The height of your thoughts determines the height of your career. So, when I first entered the company, I gained confidence and got a glimpse. I think my story in Greentown will be wonderful and full of surprises in the future. The people and things I have been in constant contact with at work have gradually assimilated me. Although change is painful, growth is particularly gratifying. Although he can't be called a wise man, he still has strange ideas. Fortunately, having such a mentor around me makes me have great expectations for the enterprise and my own development prospects.
Study extensively, explore deeply, think carefully, distinguish right from wrong, and be diligent in practice. This is a logical and rigorous process of understanding and developing things. From these aspects, combined with my personal experience, I will talk about my understanding and feelings about Greentown and its corporate culture.
Tai Shigong's motto of "Take Wan Li Road and Read thousands of books" made me understand how to make an ordinary person live such a wonderful life. Narrowness and selfishness are ridiculous. When you are confined to such a circle, you can't move a step. The Story of Human Nature by Long Fang shows the twists and turns and hardships in the history of human development with profound humanistic care and witty and wise writing. And that the strength of human progress lies in: exploration and struggle. I think this should be classified as curiosity, which is the driving force for our growth. That's what the so-called "erudition" means. Think big and start small. Therefore, in Greentown Company, in your daily work, you must maintain a warm service attitude, a cautious work attitude and an open-minded learning attitude. In this way, with the accumulation of time, five years later, I can basically enter a new realm in property management.
A threesome requires a teacher. One of the ways to learn is to study hard and ask more questions. Few people are born with knowledge; Sensitive and eager to learn, not ashamed to ask questions, never-ending learning, and finally become a great musical instrument. To have such a spirit, especially young people who have just entered the business, there is no better way to master the business, only to study hard and ask more questions. Similarly, there is a good learning atmosphere within the company, and department leaders and business elites have high enthusiasm to preach and solve doubts. This team spirit is the pillar of the enterprise's survival, development and growth. It should be the cornerstone that any modern successful enterprise must rely on.
Learning without thinking is useless. Thinking is an inward extension of one's development. It is a good habit to keep one's heart firm and life calm. I often worry about being in three provinces every day, but Meiji didn't do anything wrong. This spirit should be included in the corporate culture. The criticism of Guihua City is a breakthrough, and we are determined to introspect, which is good. Every criticism is our way forward. We should not forget the past, but learn from the future. Perseverance makes gold.
Debate clearly, then debate clearly. Ming is based on previous erudition, interrogation and careful thinking, and debate is the choice after Ming. We must be clear first, and then the right to choose an argument is in our hands. Our Greentown won the group rent case, which was the result of public debate. Make a decision before moving, which is determined by the industry attribute of our enterprise. So we should be more clear, more clear than others, and we will win more.
Do it. Execution is a big problem that puzzles enterprises. The flat structure of modern enterprises can solve the necessary problems. However, workers in China who have not experienced the big industrial era still lose a lot in their work attitude. To solve the problem of executive power, we must first ensure the unity of government decrees; Secondly, it is necessary to select suitable candidates for supervision; Third, the differences in implementation results should be clearly displayed. The punishment of troubled times, the code of prosperous times, the inaction of prosperous times.
To be a century-old enterprise, we must establish a century-old enterprise spirit. I would like to work hard, shed blood and sacrifice under the osmanthus tree in Greentown, and create greater glories. In the season when osmanthus is in full bloom, there is my quiet and happy smiling face among the leisurely strolling people.
Summary of management work of property company 3
-With the correct leadership and strong support of the company leaders, our department has carried out a series of high-quality service work according to the work requirements of the company and our department, which has ensured the steady improvement of our service work and the absolute safety of the owner's unit. Here is a brief summary of our work this month, summing up experience and lessons, finding out the shortcomings, and laying a good foundation for next month's work.
I. Completion of tasks in the current month
1.Since May, the parking lot of the sub-branch has implemented a new management method for motor vehicle parking. Our department conducted a thorough investigation of the vehicles in the hospital in time, made a detailed registration, and cooperated with the owners to complete the signing of the parking agreement, with a total of 52 copies, which were copied and filed by our department and handed over to the logistics station.
2. Security personnel cooperated with the cleaning class 1 1 meeting, and the number of participants in * * * service guarantee was about 900.
3, our department should be the company's security department about fire safety rectification measures, fire drill contingency plans and other activities, using leisure time to actively carry out fire safety learning and fire emergency drill, at the same time, by qualified cleaning class in time to clean up the debris of pipes and wells on each floor, to eliminate potential safety hazards.
4. Do a good job in counting, registering and collecting all kinds of publicity materials and other items assigned by the office.
5. Contact the marketing department of the company in time to replace the floor ashtray stones.
6. In order to prevent accidents from entering the rainy season, our department organized a cleaning class in time to clean up the sundries on the east and west platforms on 17 and 4th floors, and hung protective nets on the sewers to prevent blockage.
7. In the case that our department is understaffed, the cleaning class works overtime to complete various tasks and ensure various meetings.
Second, the next work plan
1, coordinate with the marketing department to solve the procurement and customization of trash cans and clean work clothes;
2. Coordinate with the company's human resources department and office to solve the problems existing in some employees' medical insurance;
3. Do a good job in the team building of public security squadrons;
4. Understand the ideological trends of personnel and stabilize the team.
5. Complete other matters assigned by the company and the owner.
Summary of management work of property company 4
Under the direct leadership of the company, our department conscientiously implemented the spirit of the company's instructions and successfully completed various tasks. The work summary of our department 10 and the work arrangement report for next month are as follows:
I. Completion of tasks in the current month
1, strictly implement the personnel and vehicle access management system. /kloc-since October, our work has focused on safety, strictly checking foreign personnel and vehicles, implementing the system, and adhering to the principle that unlicensed personnel and vehicles are strictly prohibited from entering our jurisdiction. And strictly shift system, use shift time to evaluate the work, correct and solve the problems found in time, and check the equipment on duty at the same time to avoid property losses.
2. Since 10, the meetings of the employer have been held many times. The security squadron of our department actively cooperated with the arrangement of the venue, moved tables and chairs, and transferred receptionists to assist in the conference support work under the condition of insufficient conference support personnel. This month, * * * guaranteed 20 conferences of different sizes, serving 65,438+0,330 participants.
3. The chairman came to our department to inspect and guide the work, and replaced the monitoring monitor. I actively coordinate, report to the owner and complete the payment.
4. Strengthen the on-the-job training for newcomers, take advantage of morning exercises and late names to train and educate newcomers in manners, working procedures and working methods, and at the same time require veteran comrades to care about newcomers in their lives and actively impart experience in their work, so that newcomers can quickly integrate into our family.
/kloc-in October, there were many newly paid vehicles in the parking lot of our department. On the one hand, the personnel on duty are required to be familiar with the newly paid vehicles as soon as possible, master the vehicle dynamics, and urge the parking lot managers to patrol irregularly to ensure the safety of the parking lot. On the other hand, the personnel on duty are required to seriously implement the vehicle access management system, adhere to the principle, strictly control the vehicle access, and ensure the orderly parking lot.
6. Our department actively cooperated with the branch logistics station to register the loose tiles in the floor, which eliminated the potential safety hazard and ensured the normal development of other work.
7. Our department used the weekend time to organize security guards to clean the hall canopy, and cooperated with the housekeeping department of the branch company to clean the staff dining room, clean the floor and wipe the articles, thus creating a clean and hygienic dining environment for diners.
8. In view of the current situation of high mobility of personnel, our department actively communicates with employees, understands the ideological trends of employees, cares about their amateur cultural life, and strives to create a warm and positive living environment, stabilize personnel's thoughts and stabilize the team.
Second, the next work plan
(A), work objectives
1. Seriously study, understand and fully implement the company's series of instructions and decision-making arrangements, and complete various tasks.
2. Improve the work of the department and cultivate a security team with strict discipline and excellent style.
3. Communicate, coordinate and assist with the company and employers in all work.
(2), the main work plan measures
1. Improve employees' post image, safety awareness and service awareness through on-the-job training.
2. Strengthen the inspection and monitoring of the surrounding environment of the office building to improve the safety factor of the surrounding environment.
3. Supervise the owner to rectify the existing problems, and track and deal with the existing problems.
4, do a good job of inspection, especially for key parts, strengthen the inspection at night.
5. Strengthen parking lot management, improve employees' initiative awareness, and guide vehicles to avoid scratching and occupying roads.
6. Cooperate with the control department of the Human Resources Department to recruit workers, do a good job in team building, and build a stable and United security team with high quality, outstanding job skills and strong sense of responsibility to ensure safety.
Summarize the shortcomings of each work in 10, strengthen the management, education and training of departmental work, work discipline, job responsibilities and job skills, fully mobilize the enthusiasm and initiative of team members, enhance their work consciousness and sense of responsibility, and make all employees devote themselves to their work wholeheartedly.
Summary of management work of property company 5
All the employees who have worked at home for 20 years are in a hurry, and they don't even have time to wait for us to turn around. 2008 is an important and crucial year for the company to seek development. Years ago, the company put forward the business philosophy of "grasping the target, focusing on profit, doing everything possible to generate income, doing everything possible to serve customers and participating in market competition in time", which made the management office realize the cruelty of competition under the market economy system. -Home is an early development project of the group company. All kinds of public facilities are in the aging stage, and some aging facilities must be replaced. This will increase the difficulty of management and the cost of daily maintenance.
In order to make a management office keep up with the pace of the company and bear the baptism of the market economy competition mechanism. At the beginning of 20- 2000, the Home Management Office set the working goal of "orderly management, standardized service, brand building and efficiency improvement". All staff of the management office earnestly follow this principle, and Qi Xin makes concerted efforts to forge ahead, actively seek new profit growth points, and comprehensively carry out various paid services. With the unremitting efforts of all staff, all aspects have made breakthrough substantive progress, laying a solid foundation for the future work of the management office.
In order to sum up experience, find the gap, plan the prospect, and push the work to a new level, the 20- work is summarized as follows:
First, actively carry out various business activities to improve economic efficiency.
-In the 20 years' work, the Home Management Office has made great efforts in cost control, making the management office break through zero profit for the first time and create hard-won economic profits. After 20-2000, in order to seek greater profit growth point, the management office called all employees to analyze and brainstorm under the framework of the company's goals and business ideas, and worked out business projects suitable for their own development according to the actual situation of their home communities.
-In the first half of the year, all members of the housing management office actively carried out various paid commercial service activities. Such as "home cleaning service; Children pick up and drop off; Housing agency and other paid services. All the staff use the rest time to work overtime and carry out various paid services. All the staff in the family ***9 people carry out various business activities under the premise of ensuring the normal living order of the community. All the staff of the management office, regardless of gains and losses, use their rest time to carry out various paid services.
Do household cleaning, cleaning can not be done, security personnel to assist. Even the night shift staff have to take half a day to help. 2008 1 20 -2008 is the peak period of domestic cleaning. In order to make full use of this precious time to create profits, the management office undertakes housekeeping services four times a day on the premise of ensuring the normal work of the community, so all members of the management office are making profits every minute.
No pains, no gains. As of June 10, the housing management office has generated a paid service profit of 10028 yuan, which has created certain economic value for the company.
Second, win new profit growth points with efficient and high-quality services.
-Home is an earlier project of the group company. The residential area is small, although the occupancy rate is high, but the household resources are not very rich. After several years of running-in with the owners, the property management company has formed a relatively mature management and operation mode. Owners have also recognized the property management company, but due to the small area, low fees and insufficient funds for property management, it is impossible to guarantee the normal operation of property management. According to this situation, the management office has adjusted its working ideas in the past 20 years, made use of existing resources, and won new profit growth points by adding new points to make up for the losses caused by the small management area while ensuring the stability of all work in the community; On the other hand, Sunshine Home has been running in a relatively stable management mode. In the relative property management activities, highlighting the service mode of owner first only requires the brand not to pay attention to profit. In, the overall thinking of the company was adjusted. As a property management office, it was necessary to maintain the stability of property management and create corresponding profits. In view of this situation, the management office innovates based on the existing management service mode, and the management fee is raised by service, so that the owners can feel the value-added services provided by the property, which is convenient for the management office to adjust the fees in time.
At the end of the work in the first half of 2008, the management office raised the service fee for home property management to 0. 13 yuan per square meter on the original basis. In this case, we need to win the owner's approval for the increase in cost with better service. After difficult explanation and communication, the management office finally raised the property management service fee to the highest standard in the national standard in July, which made the management office produce a new economic growth point.
Third, increase revenue and reduce expenditure, reduce costs and improve efficiency.
1, strengthen the charge.
In view of the fact that property management is a service industry with high investment, high cost and low return. To ensure that the work of the management office continues normally, it is necessary to control the various expenses of property management and ensure that it is collected in full and on time. By the end of June 1 1, the charging rate of the management office had reached over 98%.
2. Strictly practise economy and reduce costs.
This year, all the staff of the management office will inherit and carry forward the fine tradition of 20-2000, and always establish a sense of cost and economy. Strictly control the expenditure of various management expenses to minimize the expenditure of various expenses. By the end of June 1 1, the expenditure was 28,243 yuan less than that in the same period.
Through the sweat of all the staff of the management office, the work of the home in the first half of the year was solid and fruitful. By the end of 1 1, the completion rate of income target has reached 124%, and the profit has reached 56,336 yuan. How to carry out the work during the year, and can this good development momentum be maintained? Let me explain the implementation plan and work objectives of the housing management office in the second half of the year.
1. Consolidate the new profit growth point in.
In-,the management office raised the property management fee and garbage disposal fee. In-,the management office will focus on the collection and explanation of the property management fee.
Second, further seek new business projects, break through the routine, develop externally and radiate the surrounding areas.
Practice has proved that it is effective to develop diversified business ideas. -At work,-Home will be more open on the existing basis, breaking through the routines of various business activities, not only confined to the community, but also developed horizontally abroad. Use existing resources to create every profit.
Three, improve management, people-oriented, steady development
People can create everything, and the management office will strengthen management, improve the overall quality and cohesion of employees, carry out all work based on people, and make all employees of the management office develop in a proactive direction in the process of managing services.
A sweat and a harvest-all the staff of the home management office are unknown and conscientious, but also accumulate profits and customer satisfaction. Although we have made some achievements in our work in-,we can't relax our work in-. We believe that under the correct leadership of the company's leaders at all levels, the management office will write a new chapter in 2008.
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