Why did the community owners' association and property personnel stage the "all-out martial arts"?

I think the fundamental reason is that the service level of property management has declined, and the service and service contradiction between the owners and the property have intensified.

The original intention of the property companies affiliated to each community is to better manage the living environment of residents in this community, and to take it from the people and serve them. A property management company should have a complete and sound property management system and a good service attitude. Some people may understand that the existence of a property management company is based on the owner's enjoyment of being served after buying a house, so the owner is the customer and the customer is God, but this is not a correct attitude that is conducive to maintaining and maintaining good relations between the two sides. If the property management company's cognition is considered inferior, understaffed and unconditionally obedient to the owner, the relationship between the owner and the property personnel will deteriorate.

Property companies in different communities are essentially to improve and maintain the living environment and ensure the safety of residents. In recent years, judging from various news events and public reactions, the behavior of property companies runs counter to the original intention of their establishment, which makes the majority of owners feel chilling. Property personnel began to do nothing frequently. Apart from the normal high property management fees, it seems that they have not provided quality services to the owners. Elevator failure, floor seepage, ground subsidence, insufficient green area and other problems have not been solved quickly and effectively by the property personnel, which makes the owner's impression on the property personnel worse and worse.

At the same time, some people often appear on the host's side. Because of their self-restraint, paying money is the attitude of the uncle, repeatedly disrespecting the property management personnel, abusing and criticizing them, and making unreasonable demands for violating the contract, which also caused the image of the owner to be hacked among the property management personnel. Doing bad things is always more memorable than doing good things, and the behavior of some owners repeatedly asking for qualifications is also an important reason for the intensification of the relationship between the two sides.

I hope that owners and property managers can actively think about their words and deeds from the standpoint of both sides, avoid more physical violence conflicts and create a good living atmosphere in society.