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Complain against hospital security
Legal basis: Measures for the Administration of Hospital Complaints
Article 2 The term "complaints" as mentioned in these Measures mainly refers to the behavior that patients, their families and other relevant personnel (hereinafter referred to as complainants) are dissatisfied with the medical care services and environmental facilities provided by the hospital, and reflect their problems to the hospital through letters, calls and visits, and put forward their opinions and demands.
Article 3 These Measures shall apply to the complaint management of hospitals at all levels, and other medical institutions shall refer to them.
Article 4 The Ministry of Health and state administration of traditional chinese medicine are responsible for supervising and guiding the management of hospital complaints throughout the country.
The administrative department of health of the local people's government at or above the county level (including the administrative department of traditional Chinese medicine, the same below) is responsible for the supervision and guidance of the management of hospital complaints within their respective administrative areas.
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