Branch work summary reference

Reference model essay for work summary of branch company.

How to write the work summary of the branch office? The following is my summary of the branch work, welcome to read!

Summary of branch work 1 Over the past few years, xx Telecom Branch, under the correct leadership of provincial and municipal branches, has always adhered to development as the top priority and summarized the work of the branch. According to the management idea of "managing the city and expanding the countryside", with production and operation as the center, engineering construction as the lever and service quality as the guarantee, we will gather the collective wisdom of the leading group of the branch, gather middle-level backbone talents, give full play to the strength of all employees, innovate the mechanism, strictly grasp management, pay attention to actual results, overcome various difficulties and make timely adjustments.

The whole business decision-making, solid work, hard work, comprehensive completion of various business objectives, to carry out various work, to ensure the sustained, stable and rapid development of enterprises.

As we all know, fixed line, PHS, Fumintong and broadband are the four leading products of China Telecom. However, with the gradual market penetration of China Mobile, China Unicom and China Tietong, the situation of fighting for food and jobs is threatening us all the time. If we stay the same, we will be replaced by others. To this end, in order to lay a solid foundation and be in an invincible position, we adjust our business strategy in time. In the process of business development, we actively cooperate with the four bright spot strategies put forward by provincial and municipal companies in combination with the actual situation of our county, take the transformation business such as Global Eye and Digital E-room as an opportunity, find the breakthrough point, pay attention to implementation, and actively create benefits. The filter cloth of filter press has achieved a good situation of rapid growth for three consecutive years. The following is a brief report in three aspects.

First, grasp the direction and firmly stabilize the "two markets."

At present, in the face of fierce market competition, the business strategy of stabilizing cities and expanding rural areas is still the focus of current work. Whether these two markets can be maintained is related to whether our goal can be achieved. While consolidating the urban market, we should constantly expand the rural market share and actively grasp the initiative of future development. In terms of urban market retention, it is necessary to increase the combination marketing, adjust the combination price, fully increase the penetration rate of value-added services (color ring tones, caller ID, 96 12 1), increase the added value of fixed lines, and enhance the competitiveness of enterprises. In the rural market, we spare no effort to develop key businesses, take advantage of the opportunity of rural informatization, and vigorously launch rich people and broadband services.

The second is the key breakthrough, coordination and unity of "two large quantities"

With a direction, we can walk in this direction down-to-earth and reach our destination. While insisting on "managing cities and expanding rural areas", we should do a good job in the coordinated development of increment and stock. In terms of sending more troops, first, it should be targeted and effective. Carry out the follow-up marketing of new buildings and residential quarters, and further expand the coverage of "one desk, one machine" for government and enterprise users; Vigorously develop public telephone supermarkets, PHS, broadband, enriching the people and other businesses, and fully occupy emerging markets. Second, through multi-product combination, value filling, package signing, prepaid phone bills, customer care, effective competition and other means, maximize storage and minimize the loss of users and telephone traffic.

Third, strengthen integration and fully develop the "four major businesses, this article comes from advance payment"

Fully develop PHS. In the development of PHS business, it is necessary to further clarify its positioning according to the development strategies of provincial and municipal companies, rationally allocate resources according to the mobile characteristics of PHS, identify the target market, and adopt effective * * * methods to extend the product life cycle and create more value for enterprises. First of all, we must establish business confidence. On the one hand, focusing on super cordless (No.1 dual-computer), actively promote the integration and development of fixed telephone and PHS. On the other hand, it is necessary to increase cooperation with agents, formulate effective policies with the help of agents' terminals, and develop PHS rapidly.

Secondly, continue to do a good job of caring and giving back to old customers, such as further increasing the renewal of insurance; Timely launch points feedback, prepaid phone bills to send phone bills, prepaid phone bills lottery, high-end user home services and other measures to stabilize the stock; Strengthen terminal after-sales service; Strengthen the signing of the Group, vigorously develop prepaid and package services, and strive to reach 50% of the signing rate of prepaid and package services.

It is a powerful weapon to deal with mobile business with the advantages of comprehensive development, rapid construction and low maintenance cost. All branches should spare no effort to increase development efforts and form two large-scale advantages of wired and wireless in the rural communication market. In terms of external publicity, in view of the uncertainty of supervision, all branches should adhere to the strategy of "tightening inside and loosening outside, making great efforts", keeping a low profile and developing rapidly, and not publicizing externally. In terms of development strategy, we should adhere to competition orientation and flexibly formulate preferential policies for network access. Continue to adhere to leadership, strict assessment, and strengthen the development of enriching the people. All branches should make every effort to develop the business of enriching the people and connecting them, put the development of enriching the people and connecting them in the focus of all work, take the initiative and leave no opportunities for competition.

Fully develop broadband, broadband business is a strategic business. Although we still have a strong competitive advantage in the development of broadband services at present, other operators have paid close attention to this area and started to make efforts one after another, and the competition in the future will be very fierce. Therefore, we try our best to maximize the development of users and markets, and improve and establish the threshold for other operators to enter the broadband market. First, formulate a set of practical marketing policies according to the actual situation, and call on everyone to develop users, snatch users and resist users. For places where broadband Internet access is not formed, dial-up Internet access with 163 should be vigorously introduced and the annual subscription strategy should be implemented. The second is to improve the quality of maintenance personnel, improve maintenance quality, speed up aircraft loading and unloading, strengthen supervision and assessment, and establish a good image of broadband maintenance. The third is to expand users and business users at the same time, strengthen the integration with platform services such as internet starry sky, digital home, business navigation, rural informatization and starry sky speed, and continuously improve the arpu value of broadband. Fourth, intensify the crackdown and standardize the broadband market.

Fully develop new business. After several years of exploration and development, although we have not done well in the development of new business, the filter cloth has strengthened our understanding and accumulated experience, laying a good foundation for future work. Faced with a wide variety of new businesses, our sub-bureau combined with the actual situation, concentrated its strength, grasped the key points, and made a heavy attack. Vigorously develop ict services such as caller ID, CRBT and Global Eye. "Global Eye" is the ict business that provincial and municipal companies will focus on in the future. In the process of development, first, we should obtain the support of government departments, such as the Political and Legal Committee and the Public Security Bureau, and take the "safe city" as an opportunity to quickly cut into the market through administrative intervention; Second, cooperate with users to cultivate several demonstration cases of overall solutions, drive the expansion of user groups and ensure input and output; Third, it is necessary to establish and improve the pre-sales project marketing, project implementation and after-sales service system of global services. When developing other value-added services, we should follow the principle of "small business, big market"

Market "strategy, vigorously develop value-added services such as color ring tones, caller ID, Internet starry sky, and form a user base that effectively drives revenue growth. Actively cultivate the incremental market of value-added services, conscientiously do a good job in promoting new products such as transformation services, telephone stations and music portals, and reserve follow-up strength for the development of value-added services. We must seize the commanding heights of this promising industry with a development vision and practical and effective actions.

Pursuing endless bright prospects, all cadres and workers of our xx branch will carry forward the pioneering spirit of pursuing Excellence and never being satisfied, keep pace with the times, blaze new trails, and make new and better achievements in the process of transformation in the new era.

Summary of Branch Work In the past 2 1 year, with the guidance of superior leaders and the strong assistance of various functional departments, our engineering department has taken the production and construction of the branch as the primary goal, adhered to the principle of "safety first", and took the creation of a harmonious enterprise environment and quality service as its purpose, emancipated the mind, kept pace with the times and made innovations, which further improved the work of the engineering department. The engineering department carries forward the work style of "hardship, pragmatism, high efficiency and high quality", strengthens the management of all aspects of the project, pays close attention to safety work, adheres to the concept of "safe production", constantly enhances the safety awareness of the production team, strengthens the study of individuals and teams, and strives to improve their own quality and business skills, which provides a strong guarantee for the safe, stable and efficient operation of the production work of the branch.

1. Establish and improve various rules and regulations, standardize behaviors, clarify responsibilities, further improve various management systems, post responsibilities, and detailed rules for assessment of target responsibilities, organize employees to learn, and sign target responsibility letters layer by layer, so as to ensure that project management is well-founded, employee behaviors are rule-based, employee responsibilities are clear, goals are clear, and employee behaviors are effectively regulated. In view of this year's heavy engineering tasks, poor construction environment and high technical requirements for many projects, our department has strengthened the safety disclosure before construction, strengthened the on-site safety supervision, earnestly carried out logistics work, and regularly trained the company's technical workers in business skills.

Second, strengthen the construction of corporate culture and cultivate a rich cultural atmosphere. Through blackboard newspaper, window, newsletter, slogan and other forms. We carry out a variety of cultural activities, publicize corporate culture and impart various business knowledge, so that employees can understand the company's policies and development trends in an unfair and timely manner, learn various professional knowledge easily, and also let leaders know the voices of employees and enhance corporate cohesion.

Third, pay close attention to safety work, implement the idea of "safety first, prevention first and comprehensive management" in all aspects of production work, and strengthen the supervision, inspection and assessment management of standardized and programmed operations. Strengthen the training of safety awareness of employees in various departments, organize employees to learn and cultivate safety awareness; Carry out safety knowledge competition and popularize safety knowledge; Hold regular safety knowledge learning activities every week to publicize safety guidelines, policies, regulations and systems; Popularize advanced typical experience, popularize safety culture, let everyone know the importance of safety work, always ring the alarm of "safety responsibility is more important than Mount Tai", and put an end to all illegal operations and unsafe hidden dangers. Analyze the safety accidents of other units, extract the problems we may encounter in production, study and discuss the causes of accidents, and improve the safety awareness of employees. Throughout the year, the branch ensured the production progress of the branch, realized "zero safety accidents" and effectively guaranteed the national property and the personal safety of employees.

In the fourth year of xxxx, thanks to the organization and coordination of our department and the joint efforts of all staff, the branch successfully completed the transformation of xxxx. Completed the design and construction of two dedicated line power distribution projects in xxxx; The continuous high temperature weather in July, August and September this year ensured the power supply of Yang xxx industrial park and xxx light industrial park and the power construction of the new factory. Ensure the temporary construction electricity consumption of xxx dam substation; Successfully completed the power distribution project of two projects: transit highway and expressway; Cooperate to complete the relocation of 800 kV line 10 kV line. In the summer rush hour, the engineering department strives to cooperate with the work of the superior units to ensure the normal power consumption in the peak period of xx County.

Summary of the work of the branch 3. In the first half of the year, according to the guiding ideology, objectives and requirements of the company's work in XX years, the property management branch followed and carried forward the business philosophy and work theme of "relying on the main business, serving the main business, putting people first and managing details", closely focused on the strategic thought of "seeking survival by service, seeking benefits by management and seeking support by contribution", and with the care and support of leaders at all levels and departments, paid close attention to basic management and constantly reformed and innovated. The work summary report for the first half of this year is as follows:

I. Completion of performance indicators

In the first half of the year, with the guidance and help of the company's leaders and the joint efforts of all employees, all employees of the property management branch closely focused on the performance goals set by the company at the beginning of the year, worked hard as one, and actively participated in various property services of the first gas production plant. The total income of the property management branch in the first half of the year reached 75784 19.05 yuan. Achieve the annual business target of 5 1%. (Among them, the income of catering industry is 89,365,438 yuan +049.04 yuan; Property service income is 6812592.11yuan. The income of the washing center is 72,677.9 yuan, and the time task is more than half.

Second, the production and operation status and analysis

1, operating income

In the first half of this year, the total operating income reached 75784 19.05 yuan. Achieve the annual business target of 5 1%. (Among them, the income of catering industry is 89,365,438 yuan +049.04 yuan; Property service income is 6612592.11yuan. The income of the washing center was 72,677.9 yuan, which achieved the income budget target set at the beginning of the year.

(1) Income from property services

1-6. Income from main business of property services is 6612592.1yuan, up by 29% year-on-year (including net income from property management team 1450724.4 yuan, up by 34% year-on-year; The income of the property team in North District was 265,438+089,028.55 yuan, up 38% year-on-year; The income of the Southern District Property Management Team was 92,065,438+087.59 yuan, a year-on-year increase of 465,438+0.2%; The income of the residential property team was 205,2651.57 yuan, up 5% year-on-year; )。

In the first quarter of this year, the income was 24 15596.86 yuan, and in the second quarter, it was 4 196995.25 yuan, an increase of 178 1398.39 yuan, with an increase of 73.7%. (Among them, the income of the residential property team in the first quarter was 986,768.30 yuan, and the income in the second quarter was 65,438+0,065,883.27 yuan, an increase of 22.05% over the first quarter. Yijing Property Management Team earned 477,084.32 yuan in the first quarter and 973,640.08 yuan in the second quarter, an increase of 5 1% compared with the first quarter. In the first quarter, the income of the property management team in South District was 269,873.11yuan, and in the second quarter, it was 6503 14.48 yuan, an increase of 58.5% over the first quarter. The property team in North District earned 68 187 1. 13 yuan in the first quarter and 54.8% yuan in the second quarter. )

(2) Catering service income

1-6, and the income from catering service business is 893 149.04 yuan. An increase of 16% over the same period last year. (Among them, the income of the base catering department is 4406 13.4 1 yuan. The revenue of Yijing Catering Department was 97,296.82 yuan, a year-on-year decrease of 79,234.33 yuan, with a decrease rate of 81.4%; The revenue of the Southern District Food and Beverage Department 14506 1. 18 yuan decreased by 94,273.06 yuan, with a decrease rate of 64.9%. The revenue of North District Food and Beverage Department was 265,438+0,065,438+0,77.63 yuan, a year-on-year decrease of 65,438+0,220,64.97 yuan, with a reduction rate of 58%. This year, the base catering department was added, and the average income increased by 145077.85 yuan compared with the previous year, with a growth rate of 16%. )

In the first quarter of this year, the catering revenue was 38XX.66 yuan, and in the second quarter, it was 51147.38 yuan, an increase of 129 145.72 yuan, with a growth rate of 25.3%. (Among them, the revenue of the base catering department in the first quarter was16145.13 yuan, and the revenue in the second quarter was 279,468.28 yuan, an increase of 185438+08323.5438+05 yuan over the first quarter. Yijing Restaurant's revenue in the first quarter was 44,865,438+02.54 yuan, and that in the second quarter was 52,484.28 yuan, an increase of 76,765,438+0.74 yuan or 65,438+04.6%. The revenue of Nanqu Catering Department was 70,763.39 yuan in the first quarter and 74,297.79 yuan in the second quarter. The revenue of North District Food and Beverage Department was 105280.6 yuan in the first quarter and 104897.03 yuan in the second quarter, which was 383.57 yuan less than that in the first quarter, with a reduction rate of 0.37%. )

(III) Income of washing center

In the first half of the year, the income of the washing center was 72,677.9 yuan, which was 59,544.7 yuan lower than that of the first half of last year, with a decrease rate of 45%.

The income of the base catering department is about 654.38+10,000 yuan less than the budget at the beginning of the year. The main reason is that the first catering department is closed, the food cost (vegetable price and auxiliary materials) is too high in the first quarter, and the food price remains unchanged. Third, provide free meals for three days during the Spring Festival; This is the main reason why the income is lower than the budget.

2. Operating expenses

In the first half of this year, the total expenditure reached 3919126.17 yuan. Compared with the same period of last year, the expenditure increased by 237 16 10 yuan, with an increase rate of 6 1%, which was lower than the budget target at the beginning of the year, of which the expenditure on property services was 2,824,688.68 yuan. The expenditure of the washing center is 7985.438+02 yuan).

(1) Expenditure on property services

1-6 The actual expenditure on property services was 2,824,688.68 yuan, an increase of 7 1% compared with the same period last year. (Among them, the actual expenditure of property in North District is 60262 1.42 yuan, up by 82.5% year-on-year; The actual expenditure of the Southern District Property Management Team was 27077 1.36 yuan, an increase of 48.15% compared with the same period of last year; A The actual expenditure of net real estate was 462,863.39 yuan, an increase of 88.2% over the same period of last year; Actual expenditure of residential property team 1426.939 96 yuan, up by 76% compared with the same period of last year. The actual expenditure of the comprehensive office was 665,438+0,492.55 yuan, down 68% from the same period last year).

The expenditure on property services in the first quarter was 877,989.165,438+0 yuan (including comprehensive office), and it was 65,438+0,946,689.59 yuan in the second quarter, an increase of 65,438+0,068,700.48 yuan over the first quarter, with a growth rate of 55. (Among them, the actual expenditure of the General Office in the first quarter was 30,463.13 yuan, and the expenditure in the second quarter was 3 1029.42 yuan, an increase of1.8% over the first quarter; The residential property team spent 395 170.6 1 yuan in the first quarter and 103 1769.37 yuan in the second quarter, an increase of 6 1.7% over the first quarter. Yijing Property Management Team spent 185683.73 yuan in the first quarter and 277 179.66 yuan in the second quarter, an increase of 33% over the first quarter. The South District Property Management Team spent 79,206.5 yuan1yuan in the first quarter and 0.9 yuan10.564.85 yuan in the second quarter, an increase of 58.65% over the first quarter. North District Property Management Team spent 187465. 13 yuan in the first quarter and 4 15 156.29 yuan in the second quarter, an increase of 54.84% over the first quarter).

(2) Expenditure on catering services

Expenditure on catering services 1086452.37 yuan, an increase of 4299 10.86 yuan or 65% compared with the same period of last year. (Among them, the base catering service expenditure is 552,675.8 yuan. A The net expenditure on catering services was 1 14376.4 yuan, a decrease of 71.7% compared with the same period of last year; Expenditure on catering services in Southern District was 65,438+068,265,438+06.64 yuan, a decrease of 24.8% compared with the same period of last year. The catering service expenditure in North District was 25 1 183.53 yuan, an increase of 0.38% over the same period of last year. )

The catering service expenditure was 498 135.03 yuan in the first quarter and 586,458.34 yuan in the second quarter, an increase of 88,323.31yuan, with an increase of 0. 18% (including 230,388.92 yuan in the first quarter and 320,777.88 yuan in the second quarter) Expenditure in the second quarter increased by 39% compared with the first quarter. Yijing Food and Beverage Department spent 52 198.54 yuan in the first quarter and 62 177.86 yuan in the second quarter, which was 16% higher than the first quarter. The food and beverage department of South District spent 84,502.75 yuan in the first quarter and 837 13.89 yuan in the second quarter. Expenditure in the second quarter decreased by 0.94% compared with the first quarter. The expenditure of the North District Food and Beverage Department in the first quarter was 1, 3 1, 094.82 yuan, and in the second quarter it was 1, 654,38+0,9728.7/kloc-0 yuan, which was 9.44% lower than that in the first quarter. )

(3) Expenditure of washing center

The total expenditure in the first half of the year was 7985. 12 yuan, an increase of 647.8 yuan over the previous year, with a growth rate of 0. 1%.

3. Operating profit

The total operating profit in the first half of the year was 3,659,292.88 yuan, a decrease of 4,965,438 yuan+0,874.66 yuan compared with the same period of last year.

The decline rate is 1 1.8%. (Among them, the operating profit of property services was 3,787,903.43 yuan, a decrease of 204,572.67 yuan or 5% compared with the same period of last year. The operating profit of the washing center was 64,692.78 yuan, a decrease of 2,432.6438+08 yuan or 3.6% compared with the same period of last year. Loss of profit from catering business 19 1444.33. Compared with the same period of last year, the loss increased by 284,869,5438+0 yuan, and the loss rate was 3 1 1%. The general office spent 6 1492.55 yuan in the first half of the year and had no operating income. )

4. Existing problems:

1) The high procurement cost is mainly due to the ignorance of the market situation and the lack of detailed investigation.

2) Insufficient management, resulting in an increase in operating costs.

3) There is not enough education and training for employees, the waste phenomenon is still outstanding, and the source is not well grasped.

5. In order to ensure the successful completion of the business budget target in the second half of the year, the following aspects must be done well.

1) Strengthen the management and education of the labor force: closely focus on the principle of "people-oriented" and follow the regulations and policies of the company's management. First, do a good job in post training and adjustment of employees, so that every employee can display his talents; Second, strengthen the education of employees, advocate a good atmosphere of thrift and care for public property among employees, and start from the source; The third is to mobilize employees to study more and master more knowledge to improve their own quality. Fourth, talk to some employees who are muddling along at work, grasp the ideological trends and change the bad habits of not going to work well; We should start with personnel, improve work efficiency, create efficient jobs with the least labor force and increase operating income.

2) Strengthen process operation management and reduce operating costs: First, in the second half of the year, the property branch should focus on standardizing and managing the operating processes in production, so as to reduce the increase in operating costs such as equipment damage and waste of goods caused by improper operation and inoperability. Second, efforts should be made to refine and quantify, and process management should be strengthened for each process operation to avoid rework or repetition, which will lead to increased costs. Third, strengthen employee skills training and exam competition, improve employee error rate and reduce costs.

3) Strengthen the management of mechanical and electrical equipment: in the second half of the year, strengthen daily inspection, repair and maintenance, strictly deal with the problems caused by improper operation, poor management and inadequate maintenance, and make great efforts to reduce costs from mechanical and electrical management.

4) Strengthen procurement management: in the second half of the year, make great efforts in the procurement of materials and food, highlight market research in the procurement process, make inquiries from various parties, compare with each other, and do not purchase until the lowest price is determined. It is necessary to buy good quality goods at the lowest price.

We believe that through our continuous efforts of seeking truth and being pragmatic, we will be able to achieve our business objectives in the second half of the year.

Third, the main work in the first half of the year

1. Strengthen system construction and standardize management system.

In the first half of XX, focusing on standardizing service behavior and improving service level, the Property Service Branch revised and improved the Property Service Management Manual, organized employees to learn, and supervised and inspected the implementation, and used the Property Manual to standardize employees' behavior, order, service and workflow. In addition, the property management branch has also compiled various internal management systems, such as the emergency plan for safety accidents and the management measures for food purchase acceptance, and improved the commitment system, the accountability system for breach of contract and the post responsibility system, so that most of the work of the property management branch has rules to follow.

2. Greening and cleaning are comprehensive and thorough.

(1) Pay equal attention to maintenance and construction, further beautify the factory environment and improve the greening level of the community. On the basis of regular lawn maintenance management, such as weeding, spraying and pruning, and strengthening the environmental sanitation cleaning of the factory area, the greening personnel in each property service area completed the task of replanting lawns, including 32,683 square meters of clean factory area, 3,200 square meters of living area, clean area 2 and clean area 3. There are 65,438 trees, shrubs, flowers, etc. In the first half of this year, 65,438 alfalfa plants were planted. The survival rate is above 95%

(2) The community is clean and tidy. The property team leader supervises the cleaning quality of the service area every day, insists on checking the specific implementation of the service cleaning personnel's work in accordance with the service cleaning operation procedures, regularly cleans and maintains all corners inside and outside the service area, and handles problems in time when found, so as to ensure that the service area is clean and tidy.

3. Strengthen catering management and standardize business order. In order to create a good dining environment for all the dining staff, with the cooperation of the leaders of the branch and the heads of various catering departments, we made great efforts to do a good job in catering services with the focus on business order management, and established a new image of the catering department. On the one hand, it improved the management and service experience of each catering department, on the other hand, it rectified the illegal problems of each catering department.

4. In-depth and meticulous housing management. In the first half of the year, the property management branch carried out regular, institutionalized and standardized management of residential houses in strict accordance with the company's requirements.

(a) Strict delivery procedures. At the same time, the problems found in the process of house inspection and furniture quality problems are properly rectified and maintained.

(2) Management and maintenance are in place in time. The captains and security guards of each property team patrol and maintain the community every day to ensure that the appearance of the house is clean, the external walls and stairwell walls are basically free of stains, and the house is clean and tidy; Regularly check the heating, water supply and drainage, gas and other pipe networks in the house, and rectify in time when problems are found.

(3) Daily facilities are well maintained. Since the first half of the year, various property teams have regularly maintained various facilities and equipment, keeping them in good condition and ensuring the normal operation of property services.

Fourth, the construction of the staff.

1. Strive to build a learning enterprise: First, mobilize employees to study by themselves, and use books, television and the Internet. Second, learn from the good management methods and experiences of other units, find their own problems and solutions, develop innovative potential, constantly improve the management methods of property service personnel, and gradually strengthen the service level and development ability of property services.

2. Vigorously strengthen staff training. According to the actual situation of employees, organize employees to conduct training and assessment regularly. Mainly focus on management knowledge training, professional skills training and pre-job training to improve the ability and quality of employees in all aspects;

3. Do a good job in the ideological education of employees.

Through simple and simple education, it is the factories and companies that need us to provide various property services, so that everyone can work here. It is necessary to make employees realize the importance of work, educate some employees who muddle along at work, master the ideological trends, and help them change their bad habits of not going to work well.

Verb (abbreviation of verb) safety production situation

On the basis of implementing the safety responsibility system and prevention plan, strengthen the safety management of the factory. Property service branch firmly establishes the idea of "people-oriented, safety first", always puts safety work in the first place in all work, integrates safety work into daily work and makes unremitting efforts. Safety objectives and responsibilities are implemented at different levels, and the safety responsibility system is established and improved. Strengthened the sense of safety responsibility. According to their own characteristics, various property teams and restaurants have compiled emergency plans for safety accidents, and organized learning and drills. In the first half of the year, the property branch organized all employees to investigate potential safety hazards, and organized a major safety inspection, promptly rectified the problems in the inspection, and tried every means to eliminate various potential safety hazards. In addition, the supervision of community safety management has been strengthened to ensure the safety and stability of the community.

Six: Problems at work

1. Some employees relax themselves, their sense of responsibility and crisis declines, their motivation is insufficient, and their thoughts are outdated and rigid, making it difficult to adapt to the present situation and future development of property services.

2. Individual departments have not established the concept of active service and lack service awareness. Service quality and service level need to be improved.

3. Employees' awareness of safety in production is weak, and there are still illegal operations in their work, which need further education.

4. Property staff operation manual

There are still many shortcomings, such as imperfect content, inaccurate working standards and unrealistic working procedures. In particular, the catering part is too simple and needs to be further revised and improved.

VII: Good practices and recommendations

1, often organize various popular cultural and sports activities that employees like.

2, adhere to the long-term, uninterrupted, rolling service skills learning and training, such as please come in, go out and buy audio-visual materials to organize learning.

3. Appropriately raise the chef's salary and open the salary scale.

4. The bonus payment adopts the assessment system.

5, often talk with grassroots employees, understand the ideological trends of employees, give everyone a chance to speak, and try to be fair, just and open in all work.

VIII. Work Plan for the Second Half of the Year

1. Improve the property sub-volume of the property employee operation manual.

2. Write the catering fascicle of the Operation Manual for Property Employees.

3. Strengthen the education of employees' awareness of production safety, and often organize risk identification and emergency drills.

4, improve and implement the rules and regulations of grain management and oil depot management.

5, adhere to the rolling service skills learning and training, mainly from the aspects of employee service etiquette, behavior norms, etc., so that employees can learn to smile service. Enhance the image of property services.

6, strengthen the management of catering hygiene, to ensure that no food poisoning.

;