Measures to control owners' arrears of property fees

If the owner fails to pay the property fee, the property shall be handled in the following ways:

1, and find out the reasons for the owners' default on property fees through telephone inquiries and door-to-door visits. If the problems reflected by the owners are real and can be solved within the capacity of the property service enterprises, they should actively solve the problems for the owners until they are satisfied;

2. After solving the problem, if the owner is still unwilling to pay the property fee, at the same time of further communication, he can send a reminder notice of the property fee, give him sufficient time to consider whether to pay the property fee, and publicize the list of people who refuse to pay the property fee in a prominent position in the property management area;

3. Establish a system that the staff of government agencies and institutions are in arrears with Chao Gu, and give Chao Gu, who will not support the property management work and fails to pay the property service fee, to all units, and urge them to cooperate with the property management work and pay the property fee as soon as possible;

4. After the above communication, if the property service fee is not paid within the time limit, the property service enterprise may bring a lawsuit to the people's court in the form of judicial proceedings, and the court will intervene to accept the case of overdue payment of property service fee.

Calculation method of property fee:

1, determination of property management fee

The charging standards of different services provided by property management companies for owners or users are different. Part of the service charges are determined by the property management company through consultation with the owners or users. However, some services should be charged according to the regulations of relevant government departments. Specifically, some projects are one-time charges; Some items are collected regularly, and some items are collected in a flexible way. The specific situation depends on how the signed property management contract is stipulated.

2. Principles for determining property management fees

On the one hand, the collection standard of property management fees should be restricted by relevant national policies and regulations, and arbitrary charges should not be charged; On the other hand, the collection standard of property management fees is also limited by the income level of users. Therefore, the property management contract signed cannot violate the constraints of relevant national policies and regulations.

3. Property management fees must be clearly marked.

Property management companies to provide services to the owners (including providing property services agreed in the property service contract and providing services other than those agreed in the property service contract entrusted by the owners) shall clearly mark the price in accordance with these Provisions, indicating the service items, charging standards and other related information.

To sum up, the way to deal with the owner's refusal to pay the property fee is: if the owner refuses to pay the property fee, the property company can bring a lawsuit to the people's court and ask the owner to pay the property fee as soon as possible. The algorithm of property fee starts with the determination of property management fee and ends with the property company clearly marking the price when determining the property fee.

Legal basis:

property management regulations

Article 41

The owner shall pay the property service fee in accordance with the provisions of the property service contract. If the owner and the user of the property agree that the user of the property shall pay the property service fee, the owner shall bear joint and several liability from the agreement.

Property that has been completed but has not been sold or handed over to the property buyer shall be paid by the construction unit.