What is a valuable property management service?

All our business activities are generating value, and there is no way to exist without generating value. Our property management companies are also engaged in some value-creating activities. In what ways is this reflected? I'm afraid everyone has different opinions and different results. However, I think there is one that everyone agrees that the value of our property management is reflected in several aspects, which answers what is a valuable property management service. To sum up, there are several aspects: first, it is most important to reflect whether the real estate itself is value-added and whether it has surplus value. Whether the property itself has added value or generated new value is a standard, first of all, the economic standard. For example, Meilin Village managed by Wansha Real Estate was rated as the most suitable residential community by the United Nations last year. At that time, the price of Meilin Village rose for a month in 800 yuan. We use this activity to give all the rewards to the owners. /kloc-how much can a house of 0/00 square meter earn? How much is the management fee? This is the visible value, and it is also the value reflected in our business activities.

Second, property management is different from other industries, and we have a social value here. Therefore, we have always focused on spiritual civilization and community construction, both of which create community value, and community harmony itself is a contribution to society. Therefore, we are also rated as the Shenzhen business card that best represents the achievements of Shenzhen's 25-year construction, which is the recognition of social value. That's what I'm talking about, based on our real operation.

Third, we have a humanistic value in the whole operation process. Now advocate "Shenzhen spirit", as a property management can talk a lot in this respect. This is not only a social responsibility, but also a manifestation of value. We spread civilization and humanistic spirit in it, and our corporate culture and our employees serve the owners wholeheartedly, which in itself reflects a humanistic spirit in our management and service activities.

Fourth, the value of the environment. We advocate environmental protection. Over the years, we have introduced some concepts of intelligent environmental protection into a community, not because it is getting older, but because the community environment is getting better and better. For example, we put forward the concept of digital human settlement and so on. All these are constantly improving and enriching the concept of property management, which embodies the concept of environment. For example, Meilin Village, we participated in the selection of the most livable community in the United Nations. At that time, the foreign experts in the assessment team were full of praise for our environmental management, because in their minds, China people seemed to pay little attention to the environment with the rapid economic development. But when they came, they were surprised to find that everything here reflected the importance of the environment.

Therefore, the value of our property management is mainly reflected in these four aspects, which has been recognized by our owners, property management and society. Perhaps every owner, every government department and every property management enterprise have different standards and angles of value identification, but they are all inseparable from these four aspects of value. This is my view on what kind of property management services reflect value.

Excerpted from an interview with Zhou Hongquan, general manager of Wansha Real Estate, I hope to adopt it.