How much do you know about the basic content of property management

The quality of the property directly affects the owner's impression of his place of residence. In daily life, I believe you will also talk to your neighbors about property management, such as greening rate, public facilities, vehicle management, etc., which are actually the scope of property management. Bian Xiao will show you a comprehensive knowledge of property management.

The concept of property management

Entrusted by the owner, according to the property management entrustment contract, the buildings and equipment, municipal public facilities, greening, sanitation, transportation, public security and environmental appearance of the property are maintained, repaired and rectified, and comprehensive paid services are provided to the owners and users. Property management refers to the activities that the owner manages or entrusts the property service enterprise or other managers to manage the buildings, facilities, equipment, places and sites owned by the owner, so as to distinguish all buildings and buildings, places and facilities in the building division. The Property Law stipulates that the owner can manage the property by himself or entrust the property service enterprise or other managers to manage it.

The origin of property management

The general view is that property management is a new industry.

It is generally believed that property management has a history of only about 20 years in China, which originated from developed coastal cities and gradually extended to inland areas. In foreign countries, property management has a history of 100 years.

From the origin of foreign property management, modern property management originated in Britain in the 1960s. From 65438 to 0908, CBMO (Chicago Building Managers Organization), organized by George A Holt, owner and manager of Chicago Building in the United States, held its first national conference, announcing the birth of the world's first professional property management industry organization.

From the origin of domestic property management,1the mid-9th century to the 1920s was the germination and initial development period of the real estate industry in old China. During this period, many 89-story buildings were built in Shanghai, Tianjin, Wuhan, Guangzhou, Shenyang, Harbin and other cities. There are 28 high-rise buildings 10 above in Shanghai. In the real estate market at that time, there were professional operating companies such as agency leasing, cleaning and sanitation, and security services. The management methods of these professional companies are the early forms of property management in China.

Due to the late start of China's property management industry and the low degree of marketization, there are many problems in the development of the industry. For a long time in the initial stage of the industry, the service level of property management enterprises is mixed, the management price is inconsistent with the quality, violations of regulations and infringements occur from time to time, and the complaint rate remains high.

After more than 30 years' development, the property management industry in China is trying to get rid of the disorderly market development and the lack of supporting laws and regulatory documents to assist the development of the industry. Many regions have successively issued corresponding laws and regulations to help the industry develop healthily. On the road of further standardized market development, excellent property service enterprises will seize the opportunity to become bigger and stronger.

Content of property management

The main contents of property management are: regular public services, targeted special services and entrusted special services.

(1) General public services. This refers to the basic management work in property management, which is the most basic management and service provided by property management enterprises for all residents and owners. It mainly includes the following eight items: (1) building subject management; (2) the management of housing equipment and facilities; (3) Environmental sanitation management; (4) Greening management; (5) safety management; (6) fire management; (7) Vehicle road management; (8) Services of public institutions.

(2) Targeted special services. This refers to all kinds of services provided by property management enterprises to improve the working and living conditions of residents and meet the needs of some households, groups and units. The contents of featured services mainly include the following categories: (1) daily life; (2) Commercial services; (3) Culture, education, health and sports; (4) financial services; (5) Brokerage agency service. For example, while providing public services, property management companies also provide various business services such as decoration, beauty salons, catering and non-staple food in residential areas under their jurisdiction.

(3) Entrust special services. Special service is a service entrusted by property owners and users to meet their individual needs, which is usually not required in the property management entrustment contract. Property management companies should try their best to meet their needs and provide special services when possible. For example, nursing elderly patients in the community, sending children to school, taking care of disabled people going up and down stairs, and purchasing daily necessities for residents.

The above three types of services are the basic contents of property management. When property management enterprises implement property management, the first category is the most basic work, which must be done well. At the same time, according to their own ability and residents' needs, determine the second and third types of jobs.

(The above answers were published on 20 15-09- 10. Please refer to the current actual purchase policy. )

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