What should I do if I am not satisfied with the property management in the community?

Disputes arising from property management between owners, owners' congress, owners' committee, property service enterprises, professional business units and construction units shall be settled through consultation; If negotiation fails, it may apply to the community residents' committee or the joint meeting for mediation, or apply for arbitration or bring a lawsuit to the people's court according to law.

Neighborhood offices and township (town) people's governments are responsible for mediating and handling property management disputes. Therefore, when the owners are dissatisfied with the property management, or have other problems that need mediation, they can first report to the neighborhood committees or sub-district offices.

Article 34 Property management: A property service contract shall stipulate property management matters, service quality, service fees, rights and obligations of both parties, management and use of special maintenance funds, property management premises, contract term, liability for breach of contract, etc.

Article 35 A realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.