Is it reasonable to charge courier fees for residential properties?

Whether the collection of express delivery belongs to the service that the property company should provide depends on whether there is any relevant agreement in the property management service agreement concluded between the property company and the owner.

If there is an agreement on the collection and storage of express delivery in the agreement, the property management company has the obligation to help the owner collect the express delivery, and no service fee shall be charged separately. On the contrary, the property company has no obligation to collect express delivery. However, according to Article 4 1 of the Property Management Regulations, property management companies can provide paid services to owners at their own choice.

As a result, the property company decided to implement fee management, hoping that residents would receive express delivery themselves. As for whether the charge is reasonable, the person in charge said that the charge standard is not high, and the next step will be to collect residents' opinions and improve them.