Job Recruitment Website - Property management company - The residential property is not strong, can the owner refuse to pay the property fee?

The residential property is not strong, can the owner refuse to pay the property fee?

There may be many reasons why the owners are dissatisfied with the residential property services, but the key point is that the property fees are not directly proportional to the services received by the owners, so they feel that they have not enjoyed the due property services and that the property service fees paid are "not worth it".

What services does the property need to provide in daily life? 1, community security management

This is very important. There is no property company to manage the security of the community, which increases the security risks for the community owners. The service company should be responsible for the personal safety and property safety of the community owners, and at the same time, it should formulate and implement a sound security system, such as the arrangement of community doormen and patrol security, the layout and maintenance of security facilities, etc.

2. Maintenance of public facilities

Public facilities mainly refer to the management of municipal facilities such as communication, post and telecommunications, water supply, heat supply, gas supply and power supply. These are all inseparable parts of our daily life and are very important. Property companies need to ensure the normal operation and maintenance of these facilities.

3. Vehicle traffic management

Most families have private cars, so the property management of the community should also be responsible for vehicle parking and traffic management. If you are a community owner but can't find a parking space, you can find a property to solve it. Because parking is difficult now, many people are worried, so the management of this point is also very important.

4. Greening and cleaning services

Everyone is familiar with this. Without this service provided by the property management company, the whole community will become messy. It is said that everyone cleans his own door. Who is in charge of public areas? Property management company, of course. For a residential district, cleaning and greening can create a good and comfortable working and living environment for the owners and residents.

5. Other services

Property companies are like parents or nannies in the community. General owners can find a property company to solve the problem. For example, many property companies now provide life services such as sending children to kindergartens, ordering milk, sending newspapers and sending medicines to hospitals, which brings great convenience to owners.

If you really pay the property fee and can't even enjoy these basic services, you can consider the following two countermeasures: 1, if you don't pay the property fee you shouldn't pay, you should pay less if you can.

Some property companies add additional fees or raise the charging standards without authorization in addition to the necessary property fees. Therefore, the owner has the right to refuse to pay before obtaining the approval of the price department. If the service quality of the property management company is poor, or the property management company fails to perform its duties as agreed in the contract, the owner may refuse to pay the property management fee after retaining the evidence.

In addition, the owner has not occupied the house since the house was closed. It is confirmed that he has been using the house for no more than six months and can only pay part of the property fee from the seventh month.

It is also worth mentioning that the public benefits of the community, including elevator advertising, ground parking and commercial booth fees in the community, should be owned by all owners according to the law. At present, this part of the income is collected by the residential property, and the owners can discuss it with the property and ask for a transparent and reasonable distribution of the income.

2, the establishment of the owners' committee, complain to the relevant departments.

If the owners have any objection to the charging standard of the property fee, they can set up an owners' committee to communicate the charging standard with the property company. Of course, in the owners' committee, every owner has the right to raise objections, and new charging standards will always be discussed. If negotiation fails, you can also complain to the housing management department.

In short, the property service or charging standard has changed greatly and should be publicized in a prominent position in the community. After publicity, most owners agree to change it.

Property services focus on the word "service". The relationship between the property company and the owner is the relationship between service and being served, not the relationship between management and being managed. When owners have to manage their own communities, there is no need for property to exist.