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What should I do if I file a property management dispute with the Public Security Bureau?

Property disputes are generally not filed with the public security bureau, but may be filed with the people's court. Owners and property management companies may settle the dispute through consultation on the basis of voluntariness and equality in accordance with relevant laws and regulations, management regulations and property management contracts, or submit the dispute to a third party for mediation or complain to the property management office of the local real estate administration. If the mediation fails, it can be submitted to an arbitration organ for arbitration, or it can pay attention to retaining relevant evidence and bring a lawsuit to the people's court.

legal ground

Article 2 of the Arbitration Law

Contract disputes and other property rights disputes between citizens, legal persons and other organizations with equal subjects may be arbitrated.

Article 48 of the Regulations on Property Management

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.

Article 122 of the Civil Procedure Law

Where mediation is applied to a civil dispute brought by a party to a people's court, mediation shall be conducted first, unless the party refuses to mediate.