How to treat the property with the banner of "what can't be done" but being sued by the property?

Topic Background The struggle between residents and property in a residential area has been going on. In a residential area in Sichuan, several residents jointly sent banners to the residential property with the slogan "Why not?" . So the property actually took these owners to court. This is tantamount to adding fuel to the fire.

Why is the relationship between the two so stiff? It turned out that in July this year, a cement block suddenly fell from the third floor of the residential area, which almost hurt the owners of the residential area, so the residents of the residential area jointly asked them to do some safety inspections, and then the owners jointly asked for the residential property. Install some simple safety devices. But there was no response. So there was this farce.

How can the relationship between residents and property be harmonious?

I think the reason for the disharmony between the two is that both sides think that the other's work is not in place. Residents in the community think that the property is paid every day and they don't work. The property believes that the residents of the community have nothing to do every day, and they are looking for something to do for them all day.

I feel that in the distribution of responsibilities, the property should bear most of the responsibilities, because the property is the service guarantor of the whole community, and they should be residents of the community and trustworthy people. But it happened that he became a resident of the community, a very annoying and disgusting person. So I think the property should actively improve this problem, strive to serve the residents of the community and answer questions. Don't be cold or indifferent to the residents of the community.

Residential residents should also understand and respect the work of property. If there are problems, we will raise them, but due to some management mistakes or financial problems in their management, the problems may not be solved or the measures may not be implemented. At this time, we should take correct measures to solve it. Instead of using cynicism and other means to solve it. We can directly lodge a collective protest with the management or senior management of the residential property. If they don't care, then go to the relevant departments to solve the problem.