Job Recruitment Website - Property management company - Henan property right system
Henan property right system
Net Xin. Network property management system
www.cnwxsoft.com
system profiler
Property management is a people-oriented work, which embodies service through management. Property management enterprises take service as the purpose, management as the means, and the integration of economic, social and environmental benefits as the purpose. With the gradual socialization, specialization and marketization of property management, owners have higher and higher requirements for property companies. How can property management enterprises further improve their management quality and meet the growing needs of owners? How can we be in an invincible position in the property management competition? In our opinion, strengthening service and refined management are fundamental for property management enterprises to stand on the market and the industry. Establishing and perfecting standardized, systematic and scientific rules and regulations and service procedures is the best way to strengthen service and management.
Looking forward to the 2 1 century, China's property management will surely develop in the direction of high technology and high intelligence, and the content of property will be constantly updated and extended. The future development trend can be summarized as follows:
First, service attitude-enthusiasm
Second, the service equipment-intact
Third, service skills-proficiency.
Four. Service items-completed
Verb (abbreviation for verb) service mode-flexibility
Intransitive Verb Service Program-Specification
Seven. Service charge-reasonable
Eight. Service system-perfection
Nine. Service efficiency-fast
China property management companies in 2 1 century will take the road of decentralized development to intensive development, and form a number of large and medium-sized property management companies with first-class management level through market-oriented operation adjustment and reorganization. With the continuous expansion of the scale of property management companies, the organizational structure is increasingly huge, resulting in increased costs, poor internal communication and coordination, and increased management difficulties. Therefore, it is urgent to establish a flat information management mechanism, improve the utilization rate of internal resources, take ISO9000 family standards as the guiding principle, improve management quality, get better quality assurance, ensure the realization of enterprise policies and objectives, improve the quality of employees and corporate reputation, and enhance the competitiveness of enterprises.
Netcore Software Co., Ltd. relies on the successful experience of providing property management system for large-scale property management for many years. Synthesizing the successful management experience of many domestic property management companies, we have created Wangxin. NET property management system 2005. NET property management system 2005 provides a comprehensive solution to meet the needs of professional property companies at different levels.
Flexibility: the ability of self-regulation and self-restraint, as well as sensitivity adjustment and timely response to external environmental changes.
Business processing: used for grass-roots office workers, such as administrators, cashiers, clerks, etc. Including the entry, modification, deletion, query and printing of property files, charging data and daily work logs.
Operation control: used for grassroots cadres, such as customer service department, logistics department, mechanical and electrical department, finance department, administration department, etc. Including internal scheduling and inter-departmental coordination, can mobilize the enthusiasm of all parties and solve complex problems, and has strong flexibility and adaptability.
Management decision-making: According to the comparison between the work plan and the actual data of the company's top management, all kinds of data are effectively counted, which provides accurate and effective data for the company's top management to carry out strategic analysis, new market development analysis and human resources policy analysis.
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system structure
NET property management system 2005 is a large-scale database system based on WAN and LAN. It adopts the mode of combining C/S and B/S, and is an information management system that supports collaborative work of management responsibilities and emphasizes process management.
The system architecture diagram is as follows:
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Function introduction
→ Property management: used to record the basic situation of properties managed by property management companies, mainly including four categories: community data management (project information), batch generation of rooms, room data and room data import. NET sales software interface.
→ Household management: used to manage the household information of all rooms in the real estate management module.
→ Expense Settings: Data initialization is the preparation before charging by using charge management. Only after the room is established in the real estate management module and the customer information is established in the customer management module can the module be run.
→ Charge management: daily charge operation can be performed, including meter reading data management, charge data preparation, prepayment management, collection record query and charge data month.
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Knot a knot.
→ Report management: provide summary, grouping and detailed reports, provide various data in business processes, and customize reports.
→ System management: used for the basic situation of company management, mainly including company information, management office settings, role user management and system log management.
→ System management tools: You can modify passwords and manage users' rights. Backup and restore data to improve data security.
→ System customization: Property management companies have a wide range of business and make great adjustments to their business. Therefore, the following templates are provided:
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Customer service: manage all kinds of situations related to community residents' service, mainly including community, activities, public relations management, customer complaints and paid services.
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Security and fire protection: complete the installation and use management of security and fire protection equipment, and monitor public areas and various activities.
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Equipment management: classify and manage all public facilities and their own inherent assets in the company, and comprehensively manage their location, quantity, price and maintenance from procurement to replacement; Commodity warehousing management, inventory statistics query, etc. A property management office allows multiple warehouses.
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Cleaning and greening: record, inspect and manage the greening, disinfection and removal of the area under the jurisdiction of the community.
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Administrative management: define personnel composition and post responsibilities, realize visitor registration and salary management of personnel files, mainly including organization management, employee files, job resumes, training records, reward and punishment records, post changes and salary management.
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Vehicle management: including pass management, parking space management, vehicle file management, vehicle incident management, parking space parameter setting, parking space file, parking space sales contract, parking space lease contract and parking space incident.
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System characteristics
* Strong authority management
Strictly control the user rights of communities, roles and users, and provide the right to view, operate, delete and report. For charge management, the business authority is well managed, and the system log records the user's operation process, which ensures the orderly and benign development of daily work.
* Paperless office
Realize the editing, sending and receiving of various documents in the company on the computer, and declare and approve official documents on the computer, instead of applying for approval manually in the past, using paper operation; Provide an open platform on the basis of company network to realize full data sharing and internal communication. For example, for multiple departments in a company and multiple management offices distributed in different places, it can break the communication barrier caused by the separation of hierarchy and departments and realize real-time information sharing.
* Convenient query function
For users, the demand for information is different. We provide you with all the expense data, event records, etc. Used for retrieval and overview, to support daily work quickly and efficiently.
* Personalized control panel
Multi-template interface style selection and independent interface setting fully meet the tastes of different users and their attention to different levels and angles of the project. You can drag and drop icons in the control panel at will, and drag and drop functions to the control panel according to your own usage, thus reducing the number of operations.
* Powerful customization function
For property management companies, with the expansion of market share and the adjustment of enterprise institutions, we provide comprehensive custom functions for the needs of management. Users can completely customize functional modules, sub-functions, fields, reports, interfaces, permissions, personnel work scope, query contents, statistical analysis contents and other items according to their own needs. Provide flexible charging management methods, and all kinds of data can be completely customized within the scope of business processes.
* Easy to expand and operate
We provide a function customization module, which provides complete support for business expansion. We got rid of the original need for secondary development for business expansion, reducing time and funds. We fully consider every user in the business process and strive to simplify the operation. The system provides online upgrade, and the upgrade does not affect the use of custom functions.
* Seamless connection to the Internet
Provide online property management system and household inquiry system. The system can collect comprehensive data and complete comprehensive management.
* Powerful report function
We provide three kinds of reports: summary, grouping and detail. The report style can be customized, and the report can be searched comprehensively, automatically and quickly. All kinds of data analysis and summary reports are readily available, providing accurate data for leaders to do market analysis and decision analysis.
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* graphic recognition, practical
Provide building tables, set different colors for building rooms in different states, and show building rooms in different use states. It involves all kinds of property types and follows ISO9000 standard operating procedures.
* Fault tolerance
All expenses are calculated automatically, reducing work mistakes and burdens, and the database adopts a large relational database to ensure the safe operation of the system.
* Powerful network function
Both stand-alone operation and network operation can be supported. It can realize remote control and facilitate real-time data exchange.
* fully functional
Including all aspects of property management, it is comprehensive and powerful, and can meet the business management needs of various professional property management companies, property leasing companies and real estate companies.
* Good openness
It provides an open data interface, and can directly import various reports and documents into EXCEL, text and html, which is convenient for users to provide data basis for secondary analysis.
* Information * * *
Through the network, the information and data of the same property management company, multiple subordinate property management offices and departments can be truly shared. So that all kinds of complicated management processes and the delivery of management documents can be fully and timely reflected.
Functional advantage
Resource management
Record the property services provided by the property management company, mainly including management area data management, room data batch generation, spreadsheet data import, household (owner) data management, etc. , and supports importing room data directly from sales software.
customer management
It is used to manage the household (owner, tenant) details of all rooms, and can also query the historical household information.
Charge management
Support flexible definition of charging subject, charging standard, payment time and late payment fee ratio, and provide three kinds of reports: summary, grouping and detail, as well as user-defined functions of various data reports in business processes; At the same time, it supports cash collection, advance payment, bank collection and other charging methods, as well as the rapid printing of tax-controlled invoices.
Report management
Provides a variety of report templates to support the addition and modification of report styles.
enterprise management
Effectively manage the basic information, leasing, leaseback dividends and investment promotion of commercial enterprises, and provide the basis for decision analysis. Handle and register complaints and maintenance reports from merchants, visualize site and unit management, and support user-defined tenant status and tenant life cycle management.
customer service
Manage family-oriented services and related situations, mainly including customer complaints and paid services. The dispatching center module also supports arranging staff to serve owners or households at any time, and tracking and managing various services through the system.
Sending center
Support SMS scheduling, work scheduling can be combined with scheduling to meet customer needs.
Dispatching management
Support shift setting and on-the-job confirmation of employees.
Short message platform
Make full use of the function of SMS, support the application of sending dispatching notice to employees in the internal office of the enterprise, support the release of various enterprise-related information such as community activity notice, customer care, expense reminder, and receive customer feedback information.
call center
Support incoming call screening, incoming call customer information collection, historical information recording and query; And has the functions of calling out and returning.
Supplier management
Create a supplier file, and you can query supplier information pairs by conditions.
Security patrol
Security personnel conduct security patrols in their respective areas, and can handle and record incidents, security problems, violations and other incidents.
Community website
Through the homepage of the website, you can learn about the property company, community and traffic information, support the functions of online publishing notices, announcements, activities and news, realize the connection between website users and residents of the property system, communicate with residents of the community through community forums, support online submission of customer information modification and service application, and extract and audit services through property software.
Budget management
Through the management of budget and actual income and expenditure, accurate business plan analysis is carried out to provide scientific basis for reducing enterprise costs.
Custom function
You can customize functional modules, subfunctions, fields, reports, interfaces, permissions, query contents, statistical analysis contents and other items. Support the operation of adding or deleting functional modules to the added system modules. The information you want to see or don't want to see, and the display order of information can be set by customizing the view.
facility management
Classified management of all public facilities and fixed assets of the enterprise, and management of location, quantity, price, repair and maintenance in the process of procurement to replacement.
Equipment management
Supplier, picker, goods warehousing management, inventory statistics query.
personnel management
Can manage employee files and support the function of recording employee events.
Play a sand table war game
Simulate the sand table of the property community, simulate the post of the community.
document management
You can customize categories to manage documents within the company, and you can also set the security of documents.
Report definition
Open the report designer, and users can adjust the reports and documents they want to print at any time according to actual needs.
extended function
Support bank collection, provide tax control interface, provide financial software interface of Kingdee and UFIDA, which can be seamlessly connected with Netcom's series of business systems.
Operation log management
Record the user's operation records in a certain period of time, and provide filtering function.
Customer value
Advanced management concept: Netletter Software Company relies on many years of experience in real estate and property management industry, draws on and integrates the advanced management models of many property management companies, absorbs the management essence of large property companies, forms a set of customer-centered, socialized, professional and market-oriented management concepts, and better improves the enterprise management system.
L Functions adapt to enterprise development: support various customization, rapid adjustment of enterprise organizational structure, business process optimization, management mode change, application integration, etc. , so as to meet the application needs of enterprises to expand their business.
L Respond to customers' needs quickly: Standard and standardized service processes enable your enterprise to quickly adapt to and meet the needs of the market and provide customers and partners with a higher level of service.
Unified and standardized information platform: truly realize the information and data sharing of the same property management company, multiple subordinate property management offices and departments through the network, and solve the communication obstacles caused by the separation of levels and departments. So that all kinds of complicated management processes and the delivery of management documents can be fully and timely reflected.
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