Which department should I call if the roof leaks?

(a) which department to find for housing leakage: the first step, the property and developers negotiate to solve; The second step is to find complaints from government departments (Construction Bureau, Quality Supervision Bureau, etc.). ); The third step is to file a civil lawsuit with the people's court. (2) The housing leakage is guaranteed for five years. Warranty period refers to the day when the owner enters the house and gets the key. During the warranty period, he looks for the developer, and outside the warranty period, he looks for the industry committee to activate the overhaul maintenance fund. If there is no maintenance fund of Jiaotong University, there are three main reasons for the house leakage: 1. The house itself has quality problems; 2. It is improper use or decoration by the owner; 3. Water leakage is caused by normal use and aging. (3) According to the different causes of water leakage, the related responsibilities are also different. According to Article 7 of the Measures for Quality Warranty of Housing Construction Projects and the Certificate for Quality Warranty of Dwellings promulgated by the Ministry of Construction, the warranty period for roof waterproofing works, leakage prevention of bathrooms, rooms and external walls with waterproof requirements is 5 years. If the house is within the warranty period, the developer shall bear the responsibility of free maintenance. According to Article 13 of the Interpretation of the Supreme People's Court on Several Issues Concerning the Application of Laws in the Trial of Disputes over Commercial Housing Sales Contracts, if the developer refuses or delays the maintenance within a reasonable period of time, the owner may carry out the maintenance by himself or entrust others to do so, and the maintenance expenses and other losses incurred during the maintenance period shall be borne by the developer. If the building leaks due to the decoration or other improper behavior of the upstairs owner, causing losses to the owner, according to the provisions of Article 237 of the Civil Law, if the real estate or chattel is damaged, the obligee may request repair, redo, replacement or restitution according to law. As an infringer, in addition to stopping the infringement (such as redoing the waterproof layer), he should also be liable for damages. After the warranty period expires, the owner shall be responsible for the maintenance of water leakage caused by the normal use of facilities in the house, and the expenses shall be borne by the owner. If water leakage causes losses to other owners and obstacles or losses to neighboring parties, the infringement shall be stopped, obstacles removed and losses compensated. Public facilities leak, the property management company is responsible for maintenance. In case of water leakage between houses in the residential area, both parties should understand and cooperate with each other, hire professional institutions to identify, distinguish responsibilities and properly solve the problem; Housing maintenance, neighbors (upstairs and downstairs, neighbors) should cooperate, not an excuse to hinder housing maintenance. Because house decoration is easy to cause leakage, it is best to hire a decoration company with legal subject qualification to undertake it, and specify the treatment plan when there is a problem in the contract. If the house leaks, you can't pay the property fee. Encounter this kind of leakage, first look at whether it belongs to the scope of property maintenance. If it is caused by water leakage in the use area of * * *, then the property is responsible for maintenance, because it belongs to the maintenance scope of the facilities used by * * *. But if it is caused by decoration quality problems, it can be repaired by the construction unit during the warranty period. (1) If the property management company has not signed the relevant property service contract with the owner, or has not signed the relevant contract with the community owners' committee, then the owner has the right to refuse to pay the property fee. However, if the property company and the owners' committee sign the relevant property service contract, but not the owner himself, the owner will pay the property fee. (2) If the property management company expands the charging scope or raises the charging standard without the consent of the owner, then the owner has the right to raise his own objection and can refuse to pay the extra property fee. (3) Generally speaking, the property fees charged by the property management company need to be audited by the local price bureau before they can be charged to the owners. If approved, the owner has the right to refuse to pay the property fee and complain to the relevant departments of the price bureau.

Legal objectivity:

Article 35 of the Measures for the Administration of Commercial Housing Sales

After the commercial house is delivered for use, if the buyer thinks that the quality of the main structure is unqualified, he may entrust the engineering quality inspection agency to re-verify it in accordance with relevant regulations. After verification, if the quality of the main structure is really unqualified, the buyer has the right to return the house; If losses are caused to the buyer, the real estate development enterprise shall be liable for compensation according to law.

Article 6 17 of the civil code

If the subject matter delivered by the seller does not meet the quality requirements, the buyer may request to bear the liability for breach of contract in accordance with the provisions of Articles 582 to 584 of this Law.