Overview of property management responsibilities

Property management needs to coordinate, organize, supervise and follow up all kinds of service activities of the management office to ensure that customer service needs are met; Keep in touch with the owner, visit the owner regularly and solicit opinions, and complete the owner satisfaction survey. The following are the responsibilities of property management that I have arranged for you. You are welcome to learn from and refer to it, which will definitely help you.

Property management responsibilities 1

1, formulate requirements for large-scale intelligent property management;

2, responsible for the development of property management planning and planning;

3, responsible for property personnel skills training and standardized management;

4. Responsible for the preparation and implementation of the property business.

5. Be responsible for the liaison work of various activities of the company, government and management office;

6. Complete other tasks assigned by superior leaders.

Responsibilities of property management II

1. Be familiar with the national laws and regulations on environmental protection and property management, the rules and regulations of the project park, the charging standards, the structure, business households and supporting functions of the project park, and assist the customer service supervisor in communication, complaint handling and return visits between the owners and property users;

Second, participate in the acceptance and delivery of the project park, and assist the owners and property users to decorate and relocate;

Three, will be delivered, the owners and property users of information, decoration, work records, event handling, notification and other classified filing;

Four, timely and properly handle the consultation and complaints of owners and property users, mediate the contradictions or conflicts between owners, and report to the superior leaders in a timely manner;

Fifth, do a good job in the storage and lending management of all kinds of keys to ensure that they are not lost;

Six, do a good job in the collection and follow-up of various fees;

Seven, check the decoration of the operator every day, and immediately stop the illegal behavior. During the renovation of the operator, provide renovation consultation and guidance services to assist the operator in the acceptance of the renovation project;

Eight, supervise and manage the greening, cleaning and engineering of the project park every day. If there is any problem, notify the relevant responsible departments to implement it in time, review the handling situation, and report to the customer service supervisor in the form of work log. If any conflict is found, report to the superior immediately and follow up on the spot;

Nine, complete other work assigned by the superior.

Responsibilities of property management 3

1. Accept the requirements of the owner's front desk for handling all kinds of certificates and cards;

2. Responsible for the collection of various fees and business handling;

3. Responsible for sorting, archiving, storage, repair and statistics of departmental data;

4. Be responsible for recording and handling on-site customer requirements;

5. Complete other tasks assigned by the department head.

Responsibilities of property management 4

1, master the national laws and policies on property management services;

2. Seriously implement the work plan and arrangement of the customer service supervisor;

3. Actively complete the task of collecting property management service fees;

4. Be familiar with the workflow of the residential property service center and the delivery process of the previous house;

5. Have a sense of service and establish a good customer relationship with the owner;

Responsibilities of property management

1, patrol the responsible area regularly, check the cleanliness and environmental greening, and record the problems found in the patrol in detail for subsequent treatment;

2. Actively communicate with the owner, follow up the owner's requirements, and complete the owner's demands in accordance with the prescribed response time limit and completion time limit;

3. Be responsible for the collection of various expenses in the responsible area, and make statistical analysis on the problems arising in the process of collection;

4. Assist the customer service supervisor to regularly carry out customer interviews, satisfaction surveys and community cultural activities as planned;

5. Draft and post relevant notices and warm tips.

Responsibilities of property management

1. Collect all kinds of property management fees and other fees, count the collection rate of all kinds of fees and report to the leaders;

2. Collect and review daily complaint records, inspection reports and management logs, and follow them up;

3. Accept and handle the owner's complaints, put them on record, stop illegal operations or behaviors in time, and deal with them according to regulations;

4. Prepare weekly, monthly and other forms and documents of departmental management.

Responsibilities of property management

1. Grasp the basic information of the project owner and the handling procedures of various affairs, and accurately answer all kinds of inquiries raised by visitors to satisfy customers.

2. Familiar with the company's management system, charging standards and the functions and scope of other departments;

3. Be familiar with the facilities and equipment of the park, as well as the comprehensive situation of the external structure, unit number and occupancy rate of the building;

4. Responsible for collecting customer and owner information and establishing customer files;

5. Responsible for issuing all kinds of reminders to customers on time and managing the collection of regional fees;

6. Maintain good relations with customers, pay regular return visits, and safeguard customer relations and the interests and reputation of the company;

7. Responsible for supervising the environmental sanitation, landscaping and repair construction in the property management area, and follow up with relevant personnel in time when problems are found;

8. Be responsible for the patrol of all work in the area, supervise the work of all posts in the park, and follow up in time when problems are found.

9. Accept the work information conveyed by the front desk, receive the complaints and service requirements put forward by the owner, keep abreast of the site situation and follow up in time;

10. Responsible for drafting warm tips, notices, notices and other documents issued to residents, and posting and filing them in an orderly manner in all departments 1 1. Assist in organizing community cultural activities to publicize and carry out work;

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