What are the indicators of satisfaction of community owners?

1, instrument and service attitude of community staff

(1) Instrument and service attitude of the office staff of the property management company;

(2) Instrument and service attitude of maintenance personnel;

(3) the appearance and service attitude of security personnel;

(4) Instrument and service attitude of cleaning and greening personnel.

2. Maintenance of residential facilities and equipment

(1) Elevator and electromechanical equipment maintenance;

(2) Operation and maintenance of water supply and electromechanical public equipment;

(3) Maintenance of residential walls;

(4) Maintenance of entertainment equipment in the community.

3. Community management services

(1) safety management service;

(2) Environmental management services;

(3) Community cultural services.

4. Dealing with community information and community policies

(1) The timeliness and results of the owner's complaint handling;

(2) Information such as water and power cuts should be notified in advance;

(3) the implementation of community policies.

5. Community charges

(1) community property fee;

(2) Owner's evaluation of residential property charging standard.

6. Comfort of residential houses

(1) Owner's satisfaction with residential design;

(2) The owner's satisfaction with the quality of residential projects.

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To sum up, there are still many indicators of satisfaction of owners in residential quarters. The best way to do a good job in satisfaction survey is to find a professional research company to get more accurate data. You can learn about wolf research company.