Job responsibilities of property management personnel

Property management personnel's job responsibilities are

Job responsibilities of maintenance technicians

(l) Arrive at the post on time, obey the scheduling and work arrangement of the leader, complete the task on time with good quality and quantity, and do not leave the post without leave.

(2) Abide by the employee code, the rules and regulations of the department and the operating technical regulations, study hard, and constantly improve the ideological quality and technical business level.

(3) Be polite to the host, adhere to the master first, adhere to the service creed of "all customers are the most important", and "be reasonable" to the guests. Win glory for the company with high-quality service and create wealth.

(4) Carry forward the spirit of ownership, use your brains, boldly put forward reasonable suggestions and make more contributions to the company.

Job responsibilities of engineering clerks

Directly led by the department head, responsible for the daily housekeeping work within the department:

(1) Strive to complete all affairs entrusted by department heads, and upload and distribute notices and documents to the company in time.

(2) Responsible for sending and receiving relevant information and documents, filing them by classification, and filling out various reports accurately.

(3) Check, summarize and report the monthly employee attendance of the Engineering Department.

(4) Speak warmly and receive guests at home and abroad politely.

(5) Communicate the relevant work arrangement of the supervisor and report the implementation in time.

(6) Be familiar with the family situation of employees in this department.

(7) Attend the meeting and make meeting minutes and arrangements.

(8) Be responsible for collecting, sorting, copying, depicting and perfecting the as-built drawings of power engineering system, renovation engineering drawings and operating instructions of power equipment, and filing them in categories for easy reference at any time.

(9) Be responsible for filling in the equipment files of each system such as faults, maintenance items, replacement parts or updates. It is in the department's equipment file book every month.

(10) is responsible for the statistics of power equipment running time, power materials and manpower consumption.

Job responsibilities of equipment manager

(1) is responsible for the preparation and implementation of the annual inspection plan for measuring equipment in the management office.

(2) Responsible for the inspection and calibration of measuring equipment.

(3) Responsible for the inspection and calibration of measuring equipment for metrology.

(4) Be responsible for the management and maintenance of computers and related equipment in the management office, and assist all departments to solve technical problems.

(5) Responsible for contacting and handling the maintenance and maintenance of the main equipment of the management office.

(6) Participate in and assist the technical transformation work carried out by the management office and the purchase plan of major equipment.

Job responsibilities of civil engineers

(1) is responsible for formulating the civil scheme of the company's property management project.

(2) Be responsible for the reception and acceptance of new property management projects of the company, as well as the review of the engineering files of Sergeant Jian Peijun and the decoration specialty.

(3) Responsible for reviewing the civil engineering professional content of the user's decoration application materials.

(4) Check the civil contents of the construction contract.

(5) Responsible for reviewing the professional contents of civil engineering and decoration in the budget (decision) of the construction unit.

(6) Responsible for the inspection and supervision of the company's buildings and structures.

Responsibilities of the foreman of the engineering department

(1) Standardize the implementation of the post responsibility system, operating procedures, employee codes and various rules and regulations, connect the preceding with the following, and finish all tasks assigned by the supervisor in time.

(2) It is the primary responsibility of the foreman (technician) to manage and use the equipment within the scope of the class, so that the equipment is always in a good technical state and keep the equipment running with high quality, high efficiency, low consumption and safety. The equipment under its jurisdiction shall be strictly "three cleanness" (clean equipment, clean machine room and clean workplace), "four leakage" (no oil leakage, no water leakage and no air leakage) and "five good" (good performance and good sealing). Good lubricity, firmness and adjustability).

(3) The foreman is the backbone of the team. He should have a good ideological style, set an example in his work, strive for perfection in technology, assist the supervisor in team management and solve technical problems.

(4) Make daily work arrangements, ensure quick and timely maintenance, ensure quality and leave no problems; When the equipment breaks down, effectively organize forces to carry out emergency repair.

(5) Make the monthly maintenance plan and spare parts plan of the equipment of this class, and submit them to the supervisor for review. And is responsible for implementing the maintenance plan.

(6) Do a good job in the technical files of the equipment of this class and submit them to the supervisor for review regularly every month.

(7) Do a good job in the attendance system and maintenance ledger of team members, and report to the supervisor for summary every month.

Responsibilities of Deputy Director of Engineering Department

(1) Be responsible for the management office manager, be a good assistant to the department head, and assist the head in department management and coordination.

(2) Seriously implement the instructions and tasks of the management office manager, be loyal to their duties and set an example.

(3) Strengthen the study of business management skills, be fully familiar with the various operational processes within the jurisdiction, and improve work efficiency and quality.

(4) Conscientiously do their own business work, regularly check and urge, and strictly require employees to implement the post responsibility system.

(5) The supervisor is the handler who directly faces specific problems, and at the same time, he should shoulder the post responsibility training for new employees and on-the-job employees.

(6) Care for employees, love employees, learn to do employees' ideological work, fully understand employees' ideas and report to the management office manager in time, understand employees' learning and work situation, really play the role of assistant in charge and coordinate the relationship between superiors and subordinates.

(7) Patrol frequently, report to the management office manager and supervisor in time when problems are found, and follow instructions.

(8) Do a good job of unity and strengthen the contact with other departments in the class.

Job responsibilities of engineering supervisor

(1) directly responsible to the management office manager, ensuring the safe operation of the systems and equipment under his jurisdiction is the chief task of the supervisor, who has overall management responsibility for the subordinate personnel and subordinate systems and equipment, and requires the following inspections every day:

(1) Technical status of main equipment operation, and organize to deal with problems immediately when found.

(2) Check the post discipline and mental state of subordinates, and correct any undesirable phenomena immediately.

(3) On-site supervision of important maintenance projects, additions and changes, and control of work quality and progress.

(4) Investigate the quality and efficiency of the maintenance work of subordinates on the spot, and take corrective measures in time when problems are found.

⑤ Consult the operation report, grasp the energy consumption status of the system on that day, find anomalies, analyze the reasons, and put an end to waste in time.

(2) Organize maintenance in time when the equipment fails, handle hidden dangers in time, and make technical control to ensure that the system equipment under its jurisdiction is in good technical condition; Do "three no leaks" (no oil leakage, no air leakage and no water leakage) and "five good" (good service performance, good sealing, good lubrication, good fastening and good adjustment).

(3) Be responsible for formulating the operation scheme of the system under its jurisdiction, and constantly study the improvement measures with the operators to save energy on the premise of ensuring the safe operation of the system equipment.

(4) Be responsible for making monthly and annual maintenance plans and spare parts plans for the systems and equipment under its jurisdiction, submitting them to the management office manager for approval on a regular basis, organizing the implementation of maintenance plans, formulating work standards, supervising subordinates to ensure work quality and improve work efficiency.

(5) Conscientiously implement the instructions of the management office manager, earnestly implement the post responsibility system, urge the subordinate employees to strictly implement the operating procedures and employee codes, and adhere to the system of repeated maintenance of equipment to achieve "three cleanness" (clean equipment, clean computer room and clean workplace) and "four leakages" (no electricity leakage, oil leakage, air leakage and water leakage). Strictly check and supervise subordinates.

(6) According to the technical status and ideological status of subordinate employees, formulate training plans, and often carry out professional ethics, property service awareness education and professional technical knowledge training for subordinate employees.

(7) Review the attendance of subordinate employees, manage the technical files well, urge subordinates to keep records of equipment maintenance, troubleshooting and parts replacement, and submit them to the clerk for filing every month.

(8) Grasp the development trends of science and technology, seriously promote new technologies, transform unreasonable equipment, and improve the defects left by facilities and construction; Participate in the design of major renovation projects of subordinate systems, and put forward feasible schemes matching with the original systems. Supervise the construction and check the construction quality.

(9) Be responsible for the review and acceptance of relevant regulations on decoration management, so as to ensure that the building structure is safe, coordinated, unified and beautiful, and meets the fire control requirements.

Working standard of single building doorpost

1. Dress neatly and uniformly, the hat is not crooked, the clothes are buttoned and well dressed. From the appearance, the clothes are free of dirt, oil stain and damage;

2. The appearance and appearance are clean and dignified, and there is no beard, but the hair is not ear-catching, but collar, and there is no visual comfort;

3. Complete a full set of handover actions at each handover, so as to be skilled, accurate and in place;

4. When standing, the posture is correct, the hands naturally droop to both sides of the trouser legs, the legs are slightly close together, and the distance between the legs should not exceed the distance between the shoulders;

5. Fill in carefully, watch the handover record and complete it as required;

6. Memorize the situation of every household in this building;

7. Residents should take the initiative to say "hello" and "goodbye" when entering and leaving, and provide sliding door service to help the elderly, the young, the sick, the disabled and the pregnant;

8. During the shift, I am affable and smiling, giving people a sense of intimacy and comfort;

9. Do a good job in sorting out and delivering letters, newspapers and periodicals, be familiar with household subscriptions, and make records of sending and receiving;

10. Register visitors and keep in touch with the patrol personnel at any time, so as to keep abreast of the situation in the building;

1 1. The equipment is neatly dressed and the visual sense is harmonious and natural;

12. All staff members are not allowed to chat, laugh or fight (except for normal work needs) while on duty.

13. In case of emergency, follow the emergency handling procedures;

14. Skillfully use all kinds of fire-fighting equipment and master the essentials of use;

15. Be familiar with the use of various instruments and master skills; ;

16. After the shift change after work, it is required to keep the clothes and hats in the public areas clean, tidy and tidy;

Working standard of vehicle management

1. The line type and section of the road are in harmony with the layout of the whole residential building group;

2. The road leads to the entrance of each residential building unit;

3. Without permission, foreign vehicles are not allowed to enter the jurisdiction;

4. Vehicles entering the property area are subject to the management of the property company;

5. All vehicles or trucks carrying inflammable, explosive, toxic or polluting substances are not allowed to enter the jurisdiction;

6. Vehicles entering this area must slow down, the speed shall not exceed15km, and there shall be no honking; (Except ambulances, police cars and fire engines)

7. All vehicles within the jurisdiction are included in the management scope of the property management company, so that one vehicle, one license and one vehicle license are complete and witnessed by the vehicle license;

8. The vehicle administrator is polite, enthusiastic and thoughtful;

9. The vehicle administrator is familiar with the owner's name, model, license plate number, room number and parking space;

10. The vehicle administrator shall check the parking and condition of the vehicle at any time, and notify the owner of the vehicle within 10 minute if the vehicle door is unlocked, the vehicle lights are unlocked, and the oil and water are leaked.

1 1. There is no accumulation of goods and road congestion in the parking lot;

12. The parking lot floor is free of water, oil, dirt, paper scraps and smoke.

13. The parking lot road is smooth without pits, sharp objects and metal nails;

14. There are obvious no-smoking signs in the parking lot, fire-fighting equipment and facilities are complete, and the functional integrity rate is100%;

15. The annual traffic accident rate within the jurisdiction shall not exceed 2%, and the loss accident rate shall be 0%;

16. The underground parking lot has bright light and high visibility, and the sight distance is more than 50 meters;

17. Temporary parking charge rate100%;

18. The text file of each parking space is complete, and the data accuracy rate is100%;

19. Vehicle registration in other places, with completion rate 100% and accuracy rate 100%.

Job responsibilities of air conditioning operators

(1) Be familiar with the models and operating procedures of air conditioners equipped in this building, turn them on and off on time every day, monitor the temperature and relative humidity of outdoor and air-conditioned areas, adjust the air-conditioned conditions in time according to the changes of outdoor weather, try to make the temperature and relative humidity of air-conditioned areas conform to the specified numerical range, and make records according to the operation record (record the operation every hour before starting and stopping).

(2) When the equipment starts and stops, the running status card should be replaced in time, especially after receiving the maintenance notice from the maintenance personnel, the maintenance card should be hung immediately.

(3) The personnel on duty must master the technical conditions of equipment operation and report to the foreman or supervisor immediately when problems are found. In case of emergency, when the foreman or supervisor is absent, the personnel on duty are responsible for organizing forces to deal with it in time.

(4) Keep records of air conditioning equipment maintenance and equipment failure.

(5) Do a good job in cleaning the air conditioner, air conditioning room and control cabinet, so that there is no stain, dust and garbage.

(6) Take an active part in business study and technical training to improve business technical level.

(7) The personnel on duty must strictly abide by their job responsibilities, obey orders and strictly abide by operating procedures. Responsible for the work arranged by the foreman, and shall not leave without leave. When you leave the duty room for inspection or meter reading, you must know the personnel with the same value.

(8) Strictly abide by the employee code and the company's rules and regulations.

Working standard of patrol post

1. Dress neatly and uniformly, the hat is not crooked, the clothes are buttoned and well dressed. From the appearance, the clothes are free of dirt, oil stain and damage;

2. The appearance and appearance are clean and dignified, and there is no beard, but the hair is not ear-catching, but collar, and there is no visual comfort;

3. Wear equipment and articles in good order;

4. Patrol the park not less than 6 times during the day and not less than 8 times in the building; Patrol the park continuously at night, not less than 6 times in the building;

5. Make patrol records carefully, and report all kinds of unsafe hidden dangers, engineering facilities, equipment and cleanliness in a timely and detailed manner;

6. In the process of patrol, residents should say hello and take the initiative to say hello. If you receive complaints or suggestions from residents, you should carefully record them and report them in time;

7. Focus on monitoring, tracking and recording key areas and parts (such as monitoring dead ends and computer rooms);

8. During the patrol, suspicious persons may be tracked and inspected until they are brought back to the security office for trial;

9. Keep close contact with the Security Department and all floors, and report relevant information in time;

10. Arrive at the site within 5 minutes after receiving the customer's telephone report; Report the case to the residents themselves and arrive at the scene within 3 minutes;

1 1. Be familiar with the use of various instruments and master the use skills;

12. Skillfully use all kinds of fire-fighting equipment and master the essentials of use;

13. Patrol in the park should pay attention to walking posture and posture, keep uniform and have a good sense of vision and image;

14. In case of emergency, follow the emergency handling procedures;

15. After the shift change after work, it is required to keep the clothes and hats in the public areas clean, tidy and tidy;

16. Patrol and check according to the designated responsibility route, climb to the top floor, and patrol downstairs in an S shape.

Working standard of park gatepost

1. Dress neatly and uniformly, the hat is not crooked, the clothes are buttoned and well dressed. From the appearance, the clothes are free of dirt, oil stain and damage;

2. The appearance and appearance are clean and dignified, and there is no beard, but the hair is not ear-catching, but collar, and there is no visual comfort;

3. Complete a full set of handover actions at each handover, so as to be skilled, accurate and in place;

4. When standing, the posture is correct, the hands naturally droop to both sides of the trouser legs, the legs are slightly close together, and the distance between the legs should not exceed the distance between the shoulders;

5. Smile, be friendly and patient with residents and visitors;

6. The equipment is dressed neatly and orderly, and the visual experience is harmonious and natural;

7. Familiarize yourself with and remember the residents and their vehicles (including vehicle numbers) within the jurisdiction in a short time;

8. Say hello to the residents in standard terms;

9. Do a good job in visitor registration and keep in touch with patrol personnel in time;

10. In case of emergency, follow the emergency handling procedures;

1 1. When directing vehicles to get in and out, the actions should be unified, standardized and not stiff, and there should be no visual discomfort;

12. Be familiar with the use of various instruments and master skills;

13. Don't chat, joke or fight with all staff during the on-the-job period (except for normal work needs);

14. After the shift change after work, it is required to keep the clothes and hats in the public areas clean, tidy and tidy;

15. Patrol and check according to the designated responsibility route, climb to the top floor, and patrol downstairs in an S shape.

Responsibilities of the electrical supervisor

Job title:

Electrical supervisor

Direct superior:

Engineering manager

Direct reports:

Strong and weak electricity maintenance foreman and high voltage substation operation foreman

Work:

1. Be responsible for the project manager and complete all tasks assigned by the department manager;

2. Be familiar with and abide by the national laws, regulations and safety regulations on the management and operation of electrical equipment;

3. Responsible for assisting the engineering department of the head office to take over and accept the new project of this project;

4. Responsible for the normal operation, management, maintenance and maintenance of all the strong and weak current equipment and systems of the project that the community has taken over, and fully grasp the performance and usage of the strong and weak current system and its equipment in the community;

5. Be responsible for submitting the renovation proposal and major and medium-sized repair plan of the equipment and facilities within the jurisdiction to the project manager, cooperate with the project manager to submit the plan to the head office, and organize and supervise the implementation of the whole rectification process of the project. Submit to the manager the comparison of operation effects in various aspects before and after the equipment renovation and the summary of experience in the renovation;

6. Be responsible for reporting the main work completed and carried out in that month to the project manager on a regular basis every month, and submit the work summary to the project manager before June 5 and July 5 every year;

7. Be responsible for checking the equipment and facilities under the jurisdiction of the community once a week, including high-voltage substation, low-voltage distribution room, satellite computer room and central control room;

8. Responsible for the collection and management of professional and technical data for daily use;

9. Be responsible for all technical services related to this major and assume corresponding responsibilities;

10. Be responsible for submitting the procurement plan of all electrical maintenance tools, equipment and materials before 15 every month, and cooperate to fill in relevant forms;

1 1. Responsible for compiling the account of all electrical equipment within the jurisdiction and drawing the electrical system diagram of the community;

12. Responsible for formulating various rules and regulations for the management of electrical equipment and facilities, and issuing equipment and facilities checklist;

13. Be responsible for the on-site safety management, metering and charging of construction electricity in residential areas;

14. Responsible for daily management and assessment of electrical maintenance, safety education and property knowledge training, technical management and guidance;

15. Actively promote new technologies, strive to reduce energy consumption and save management costs;

16. Be responsible for transcribing, summarizing and reporting the metering situation of residential equipment, office electricity and non-residential electricity at the end of each month to the charging group and the toll station of the power supply bureau. Responsible for paying the electricity fee to the power supply bureau according to the reported amount, and sharing the electricity and expenses according to the financial subjects;

17. Actively cooperate with other specialties and departments in the department.

Responsibilities of engineering manager, parts supervisor and foreman

Job title:

Project engineering manager

Direct superior:

The manager of the engineering department of the administrative superior engineering company.

Direct reports:

Supervisors of engineering disciplines, archivists and clerks of engineering departments.

Direct responsibility:

1, under the direct leadership of the project manager, responsible for the concrete implementation of various projects in the community;

2. Be familiar with and abide by the national regulations on the operation and management of various equipment and facilities in the community and the safe use procedures;

3. Responsible for coordinating the work of various departments of the management office and actively cooperating with other departments of the management office to handle all kinds of customer complaints.

4. Responsible for carrying out all tasks assigned by the engineering department of the company and supervising the whole process of work. Report the progress of the project regularly, and report to the project manager and the company's engineering department after completion;

5. Actively cooperate with relevant state departments to inspect special equipment and facilities in residential areas;

6. Be responsible for coordinating various engineering problems between the project and the superior departments of the state, the cooperative units of the company and the developers;

7. Be responsible for putting forward reasonable suggestions on company management to the project manager;

8. Be responsible for regularly reporting the main work completed and carried out in the current month and the main work arrangement for next month to the superior leaders every month. Submit the work summary of the engineering department to the project manager before 10/0 and July 10;

9, responsible for organizing personnel to cooperate with the company's engineering department to successfully take over the acceptance and handover of residential property, responsible for the handover and use management of all engineering materials in the residential area.

10, responsible for issuing the Report on the Construction of Large and Medium-sized Residential Facilities and Facilities to the Management Committee of Residential Owners, and making explanations in all aspects;

1 1, responsible for issuing all kinds of documents, statements, notices and internal management regulations submitted by the engineering department to the company;

12, responsible for the unified management and coordination of all construction sites in the community;

13, responsible for drafting various contract texts such as project warranty, special equipment maintenance and equipment renovation, and supervising the whole process of Party B's execution of the contract;

14, responsible for the maintenance of the project taken over by the community and the settlement of the final payment of the project;

15, responsible for supervising the implementation of various equipment and facilities, medium repair works and renovation works in the community, and handling illegal operations in time;

16, responsible for holding a regular meeting of all employees of the engineering department, summarizing the recent work of the engineering department, and proposing problems and solutions in the work;

17, responsible for organizing personnel to participate in the acceptance and handover of residential property, and responsible for the handover and use management of all engineering materials in the residential area;

18, responsible for organizing the implementation of flood control work in rainy season in important parts of the community, and the reliability trial operation of fire fighting equipment, facilities and systems;

19, responsible for formulating the work flow of the engineering department, making the work and personnel arrangement of this department more reasonable, foreseeing the upcoming problems and taking necessary measures to deal with them;

Job title: comprehensive maintenance supervisor

Direct supervisor: manager of engineering department

Direct report: maintenance foreman

Work:

1. Be responsible for the project manager and complete all tasks assigned by the department manager;

2. Be familiar with and abide by the national laws, regulations and safety regulations on the management of public facilities in housing construction;

3. Responsible for assisting the engineering department of the company to receive new projects of this project;

4. Responsible for assisting other departments of the project to explain and handle complaints about residential engineering maintenance.

5. According to the relevant regulations of the company and the project, be responsible for reviewing the maintenance items and standards of the residents, supervise the maintenance personnel to provide services for the residents in time, and pay a return visit to the residents according to the requirements of maintenance return visit to ensure the maintenance quality and take effective measures to improve the service;

6. Responsible for the management, repair and maintenance of all facilities in the public area where the community has taken over the project;

7. Be responsible for submitting the renovation proposal and major and medium-sized repair plan of the equipment and facilities within the jurisdiction to the project manager, cooperate with the project manager to submit the plan to the head office, and organize and supervise the implementation of the whole rectification process of the project. Submit to the manager the comparison of operation effects in various aspects before and after equipment renovation and the summary of experience in renovation and transformation;

8. Be responsible for reporting the main work completed and carried out in that month to the project manager on a regular basis every month, and submit the work summary to the project manager before June 5 and July 5 every year;

9. Responsible for the weekly inspection of the facilities in the communities under their jurisdiction. In case of special weather, it is necessary to strengthen the number of inspections and be responsible for various rescue work;

10. Responsible for the collection and management of professional technical data for daily use;

1 1. Be responsible for all technical services related to this major and assume corresponding responsibilities;

12. Be responsible for submitting the procurement plan of all electrical maintenance tools, equipment and materials before 15 every month, and cooperate to fill in relevant forms;

13. Be responsible for formulating various rules and regulations on equipment and facilities management in public * * * areas, and issuing equipment and facilities checklist;

14. Under the leadership of the department manager, be responsible for the construction, on-site supervision and management of the residential area reconstruction and expansion project, and be fully responsible for the safety management of the construction site;

15. Responsible for the daily management and assessment of maintenance personnel, safety education and property knowledge training, and evaluate the training effect, so as to promote the continuous improvement of maintenance personnel's professional quality;

16. Actively promote new technologies, strive to reduce energy consumption and save management costs;

17. Responsible for putting forward reasonable suggestions for project management to the manager;

18. Actively cooperate with other specialties and departments in the department.