Summary of clean management work

Introduction: Cleaning has always been one of the most important tasks in daily life, so how to write a work summary after cleaning for a period of time? Next, I will bring you a summary essay on cleaning management. Welcome to read!

Summary of cleaning management In the past 20 years, under the guidance and strong support of the company leaders, according to the company's work requirements, in line with the property service tenet of "your satisfaction is our eternal pursuit", the company's management philosophy of "people-oriented, customer-oriented, honesty-oriented, quality first", and the company's development goal of "improving the level, creating benefits and building brands", through the joint efforts of all employees in the department, we have carried out

1, personnel management

After working the night shift, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, it is necessary to communicate with employees in various ways to stabilize employees' emotions and not affect the quality of work. According to the work requirements of each post, the rational allocation of personnel and the assessment of workload are emphasized. At the same time, the shift and duty time are adjusted according to the actual operation characteristics and requirements, which basically meets the operation requirements of cleaning without increasing personnel. At present, there are 14 employees, of whom 9 resigned and transferred to other posts in the middle of this year, of which 8 resigned due to the transfer of posts in the reservoir area 1 person.

Step 2 cultivate

Train new cleaning staff in different positions in cleaning theory and practical operation, so that cleaning staff can master cleaning knowledge and meet the requirements of office cleaning.

On the premise of training cleaning staff in cleaning manual, combined with the actual situation in the work, the following training is focused on: classification and use of cleaning agents, cleaning procedures, cleaning stainless steel ornaments, cleaning furniture, cleaning ashtrays, cleaning wallpaper, cleaning and maintenance of elevators, and handling rust.

We have strengthened the training of employee appraisal system, created knowledge about Excellence and standard implementation, and established the sense of responsibility of employees. At present, employees have been able to work hard and complete according to the prescribed standards, but they still need supervision and management in observing work discipline, behavior and other details. The next step is to strengthen this kind of training and make it a habit.

After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.

3. Cleaning work mode.

Under the guidance of the leaders of the group company, "unmanned cleaning" and "natural cleaning" have achieved good results.

On the basis of the original day shift, it is divided into two shifts, and the main cleaning work is carried out at night shift. In order to ensure the sanitary quality while implementing "unmanned cleaning", the frequency of cleaning inspection has been strengthened. With the existing staffing of 7F- 16F, a cleaner can basically solve health problems at any time within 30 minutes. However, during the peak period of 1 16f, it often happens that the cleaning staff 1 hour cannot enter the men's bathroom, which directly leads to the dirty bathroom.

In the aspect of "natural color cleaning", the cleaning frequency has been strengthened, from the original fixed planned cleaning to cleaning at any time. When dirt is found, it should be cleaned immediately to restore the original natural color, which has achieved good results, but the cleaning cost has increased. In recent years, due to the construction of the second floor and municipal roads, the overall environment is dusty. Although cleaning has been strengthened, the overall sanitary condition has not met the requirements, and the cleaning cost has increased. After the construction, it will be thoroughly cleaned to meet the hygiene standards.

In order to ensure that the elevator carpet hygiene meets the standard requirements, vacuum every 20 minutes.

4. Completion of cleaning work

(1) Complete the establishment of cleaning staff and timely correction of working mode.

(2) Complete the daily sanitary maintenance of the public areas of the building.

(3) Complete the land reclamation of the newly settled floor.

(4) Complete the stone crystal hardening treatment and carpet maintenance of the building.

(5) Complete the removal of construction waste.

(6) Finish the second cleaning of the external wall of the building.

(7) Complete the peripheral ground scouring work.

(8) Clean the B 1 parking lot twice a month. (Not responsible for daily cleaning)

(9) Complete special cleaning service. Secondary crystal surface treatment of stone floor in reservoir area and cleaning of carpet, bedside and sofa. Clean the carpet on the third floor.

(10) Finish waxing and maintenance of wood every quarter.

5, greening work

In May, about 100 plants of green plants were purchased in the building, and the office and lobby grew generally. In other places, due to insufficient sunshine and humidity, especially poor ventilation, there are many green plants and pests, and most of the plants in the elevator hall die. Others barely survived, but they had no ornamental value. Efforts should be made to overcome unfavorable factors during maintenance, so as to change soil every two seasons, increase nutrients, kill insects in time and focus on maintenance for a certain period of time. Hawaii coconut successfully bred two. In 20** years, it is suggested to consider outsourcing indoor greening to ensure the ornamental quality of plants.

Summary of cleaning management II. Looking back, I have worked in Zongheng Cleaning Engineering Co., Ltd. for 4 years and in Lin Yin Property Hanjia Project for more than 3 years. First of all, I want to thank the leaders of Linyin Property and Zongheng Cleaning Company for their trust and concern. Han Jia's cleaning project gave me a platform to learn and show myself. I also thank all my colleagues for their support and cooperation, carrying forward the team spirit, persisting and struggling together. However, due to various reasons, it will not achieve the ideal effect. 20 1* in the first half of the year, we introduced the "knowledge management concept of cleaning industry" and put it into practice, which brought great changes to our cleaning department in one year.

First, achieve goals, priorities and implementation.

This year, in the process of implementing various work plans, the cleaning department managed the sanitary facilities in Hanjia's jurisdiction as a whole, which made Hanjia's overall environmental hygiene comfort reach the expected effect of our department and provided a good home environment for Hanjia's owners and visiting guests. The specific implementation of the clean-up work is as follows:

1, complete the cobweb cleaning on the top floor of corridor in * * * area 12 times;

2. Cleaning the air outlet of the basement corridor 12 times;

3. Finish cleaning the cobwebs of pole lights in public areas of the park 12 times;

4. Clean the envelope glass in the public area of the high-rise elevator for 6 times;

5. Complete the maintenance of stainless steel oil for passenger elevator 12 times;

6. Complete the overall cleaning and wiping of underground garage pipeline facilities for 6 times;

7. Complete the ground cleaning of underground garage for 4 times;

8. Clean the pipe trench of public facilities in the park 12 times;

9. After cleaning the park glass shed 12 times;

10, complete the unit road table cleaning 12 times;

1 1, 547 sets of vacant houses were cleared twice;

12, cleaning the waterscape pool in the park for 52 times;

13. Finish cleaning the glass curtain wall of the sales center for 3 times;

Four sets of formwork houses in 14.D area were cleaned four times; 2 sets of formwork houses, 35 buildings, cleaned twice;

15, disinfection and deratization; According to the plan, through implementation. Since the implementation of this work, the effect of killing rats, mosquitoes and flies in the park has been good, which has played a very good role in the sanitary situation of the park;

16. assist the outsourcing unit to clean the drainage ditch before the rainy season;

17. Finish the preliminary work of room sorting and cleaning.

Second, internal management work

In the second half of the year, our department combined with the actual work characteristics, focusing on the following aspects to improve:

1, adjust the positions of the monitor and employees, improve the cleaning quality and reduce the complaint rate;

Based on the observation of daily work and the characteristics of cleaning work, we changed the existing two squad leaders, the domestic garbage collector and the squad leaders of the first and second phases. The monitor can find different problems in different positions and improve his ability. Domestic waste collectors are collected by people with the same conditions in turn. The benefits of this change are as follows:

(1) arouse the work enthusiasm of the monitor, increase the frequency of patrol cleaning and improve the quality of cleaning;

(2) Domestic garbage collection is a dirty and tiring job. The rotation levy can avoid the temporary absence of replacement caused by personal resignation, effectively stop the threat of employee turnover or salary increase, and also train all-round workers to take over any post of resigned people.

(3) Reduce your unnecessary rest time and enrich your working time;

2. Strengthen environmental sanitation management measures: In order to continuously improve the quality of environmental sanitation, we have focused on the following aspects in the quality management of cleaning services:

Third, training:

Due to the high mobility of cleaning staff, the low threshold of cleaning work and the uneven quality of cleaning staff, we have done a lot of work in training and management in order to improve the overall level of cleaning staff, especially the purchase of the Extreme Edition of Correspondence Training Course of Cleaning Technology initiated by China Cleaning Emergency Network, which has played a particularly important role in staff training, especially in the training of employees' actual workflow, and we deeply feel its special significance. If a good cleaning company is not in place in training, imagine that its overall workflow and standards will be problematic. This year, the cleaning department will organize employees to carry out;

1, courtesy training 4 times/year;

2, quality education and training 3 times/year;

3. Fire safety training twice a year;

4, process training 4 times/year;

5, professional skills (drugs and professional tools) training 4 times/year;

Through training, employees have a new understanding of their work. At the same time, through training, they have a good opportunity to study and exercise, understand their responsibilities at work, master the basic knowledge of cleanliness, and improve their labor skills and work efficiency. In addition, through quality education and training, the cleaning staff provided cleaning services for 8 people this year, and * * * picked up three items, including mobile phone department, car card and securities. The employees' spirit of finding money is well received by the owners. At the same time, it also won honor for the property and created a good and safe home environment for customers.

In short, as a service provider, the future competition will be the competition of details. Only by paying attention to detail service and working hard on every detail can we be in an advantageous position in the fierce modern market competition for a long time.

Four. Management of the company

As the head of Han Jia's environmental maintenance department, Zongheng Cleaning Company has 44 employees on site, 39 of whom are responsible for the daily environmental sanitation maintenance of nearly 250,000 square meters of Han Jia International, and the other 5 are responsible for the daily environmental sanitation maintenance of the sales center and four model rooms in Zone D. Over the past year, as managers, we have effectively managed the cleaning company in the following aspects:

1, quality supervision; This year, while we are working, we have humanized management of cleaning staff, especially in employee ethics. We try our best to remind everyone of this rule every day. The cleaning work that the company is responsible for in Han Jia has not made any major mistakes in the past year.

2. Work effectiveness management; That is, the quality of work, operating procedures, emergency handling and the timely rate of cleaning work. For the above four aspects of work, our department will conduct regular and irregular inspections according to the requirements of the property, so as to handle problems in time, track them all the way and solve them before they are exposed. Through the above management, in general, the cleaning service of the cleaning department basically meets the requirements of the management office this year, and the improvement of the work and business of the cleaning department provides better services for customers and creates good conditions.

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