How to solve the property power outage?

First, how to solve the property power outage (1) negotiation.

On the basis of friendship, both parties to the contract can resolve disputes through mutual consultation, which is the best way.

(2) mediation.

If the parties to a contract fail to reach an agreement through consultation, they may request the relevant institutions to mediate. For example, if one or both parties are state-owned enterprises, they can seek mediation from higher authorities. Higher authorities should clearly distinguish right from wrong and mediate on the basis of equality, rather than administrative intervention. The parties may also request the contract management authority, arbitration institution and court. To mediate.

(3) arbitration.

If the parties to a contract fail to negotiate and are unwilling to mediate, they may apply to an arbitration institution for arbitration according to the arbitration clause agreed in the contract or the arbitration agreement reached by both parties after the dispute occurs.

(4) litigation.

If there is no arbitration clause in the contract and no arbitration agreement is reached afterwards, the parties to the contract may submit the contract dispute to the court for judicial settlement. In addition to the above general characteristics, some contracts also have their voluntary characteristics, such as foreign-related contract disputes, which can be resolved by invoking foreign laws instead of China's relevant contract law.

2. Can the property report to the police 1 10 in case of water and power failure? You can call the police at 1 10. According to the corresponding regulations, the property is only responsible for the management of the community, and the owner enjoys certain rights according to the contract signed with the hydropower company. Property companies have no right to cut off water and electricity. Because the owner did not pay the property service fee on time, it violated the property service contract signed with the property company. As a property company, we should urge the owners who have breached the contract to pay compensation according to the contract or solve it through legal channels. The law does not give property companies the right to cut off water and electricity. In addition, the owner's water supply and power supply are obtained after signing water supply and power supply agreements with water supply companies and power supply companies respectively and paying relevant fees. It is not the same as the property service fee that the owner has to pay. Obviously, it is wrong and illegal for property companies to do so. If the water supply and power failure causes losses, the owner may claim the right to the court and demand the property to compensate for the losses caused by the water supply and power failure.

Third, is it illegal for the property to cut off water and electricity? (1) The law does not authorize it. Article 44 of the Property Management Regulations stipulates that in the property management area, water supply, power supply, gas supply, heating, communication, cable TV and other units shall charge relevant fees to the end users.

It can be seen that the property management company only accepts the commission to collect fees such as utilities. When the owner fails to pay the utilities, the property management company can stop supplying water and electricity to the owner according to the authorization of the water supply and power supply unit. However, it is only limited to the case that the owner does not pay the water and electricity fee, regardless of whether the property fee is paid or not.

(2) The principle of contract relativity. The other party that supplies water and electricity to the owner should be the water supply company or the power supply company. According to the defense principle of contract performance, if the water user fails to fulfill the obligation of paying water and electricity charges, the water supply and power supply provider certainly has the right to refuse to fulfill the obligation of water supply and power supply, that is, the right to stop water supply and power supply. The right holder of water and power cuts is the water supplier, not the property company.

If the property company threatens the owners by stopping water supply and power supply, the owners can report the situation to the relevant water supply companies and power supply companies, or complain to the real estate administrative departments at or above the county level. For property losses directly caused by water and power cuts, they also have the right to bring a lawsuit to the people's court according to law.

To sum up, if the property management company has no right to power off, the owner can negotiate before the property. If negotiation fails, they can choose litigation.