What should I do if the property is cut off without paying the property fee?

If the property fails to pay the property fee, you can call the water supply enterprise to explain the water supply problem and claim compensation for the related losses. Property companies have no right to cut off water and electricity. Because the owner did not pay the property service fee on time, it violated the property service contract signed with the property company. As a property company, we should urge the owners who have breached the contract to pay compensation according to the contract or solve it through legal channels.

People's Republic of China (PRC) Civil Code

Article 944

The owner shall pay the property fee to the property service provider as agreed. If the property service provider has provided services in accordance with the agreement and relevant regulations, the owner shall not refuse to pay the property fee on the grounds that he has not accepted or does not need to accept the relevant property services.

If the owner fails to pay the property fee within the time limit in violation of the agreement, the property service provider may urge him to pay it within a reasonable period of time; If the payment is not made within a reasonable period, the property service provider may bring a lawsuit or apply for arbitration.

The property service provider shall not stop power supply, water supply, heat supply and gas supply to demand payment of property fees.