Excuse me, what is the national three guarantees?

The national regulations on the three guarantees of purchased goods are: return within 7 days from the date of purchase, replace within 15 days, and guarantee 1 year. This is the most basic rule, that is, the so-called guaranteed repair, replacement and return.

Extended data:

"Three Guarantees Validity Period" stipulates that the validity period of "Three Guarantees" shall be calculated from the date of issuing the invoice. Among the first batch of 18 products issued by the state to implement the "three guarantees", the validity period of "three guarantees" such as color TVs and watches is divided into six months to one year, and the main components are one to three years. Repair products that still can't be used normally twice within the validity period of "Three Guarantees".

Consumers can replace products of the same model and specification or return goods according to relevant regulations with repair records and vouchers. The validity period of "Three Guarantees" shall be deducted from the time occupied by repair and the time when there are no spare parts to repair. The validity period of the replaced "Three Guarantees" shall be recalculated from the date of replacement.

The new "Three Guarantees" regulation will take effect on August 25th. 1995. Consumers who purchase products listed in the "Three Guarantees" catalogue after this date have the right to ask sellers, repairers and producers to bear the "Three Guarantees" responsibility. Products purchased before August 25th, 1995, can only be implemented in accordance with the Three Guarantees Regulations for Some Household Appliances issued by 1986.

References:

Three Guarantees Policy-Baidu Encyclopedia