How to improve the management level of property management companies and reduce costs? Urgent and ... urgent! Urgent!

Whether from the perspective of building a conservation-oriented society or reducing operating costs, it is of great significance for property management enterprises to do a good job in energy saving and consumption reduction. The premise of property management enterprises to carry out energy-saving and consumption-reducing activities is to establish a set of management system within the enterprise. Because of the guarantee of the system, energy conservation and consumption reduction can become a full-time and organized enterprise behavior, and energy conservation and consumption reduction activities can be carried out widely, persistently, healthily and scientifically. This paper will analyze some problems of establishing energy-saving and consumption-reducing management system in China's property management enterprises.

Establish and improve energy management institutions.

To implement the work of energy conservation and consumption reduction, we must have a relatively stable energy conservation management team to manage and supervise the rational use of energy in residential areas, formulate energy conservation plans, implement energy conservation measures, and conduct energy conservation technical training. Enterprise energy management institutions should be led by enterprise leaders, and functional departments at all levels should form a leading group for energy conservation and consumption reduction.

Establish standards and targets for energy saving and consumption reduction.

To save energy and reduce consumption, property management enterprises must first formulate various energy-saving and consumption-reducing standards. How much water and electricity can be saved by adopting some water-saving technology or measures? What measuring instruments are used? What measurement method is used? What kind of calculation model is used to calculate energy-saving benefits? How to measure? How to calculate the energy saving effect? We must establish corresponding enterprise standards for such problems. On the one hand, the formulation of enterprise standards should refer to national and local standards such as General Principles for Comprehensive Energy Consumption Calculation, General Principles for Energy Consumption Balance in Enterprises, Technical Guidelines for Evaluating Rational Electricity Use in Enterprises, Evaluation Method for Calculation Method of Economic Benefits of Energy Saving Measures, Monitoring Standards for Fans and Monitoring Standards for Water Pumps. On the other hand, according to the same property projects of advanced property management enterprises in the industry, the reasonable amount saved by technological transformation should be calculated horizontally, and the annual quota target of energy saving and consumption reduction should be formulated vertically according to the actual consumption level of the same period last year. For projects involving energy consumption, a quota manual should be established to reduce the quota index every month. After the energy-saving and consumption-reducing standards and quota indicators of each project are formulated, the enterprise should dynamically adjust the quota regularly to meet the needs of the enterprise.

The formulation of energy-saving and consumption-reducing targets cannot be conservative or aggressive. If the goal is too high, it will not only waste human and financial resources, but also dampen the enthusiasm of employees, and may also make enterprises miss the opportunity of survival and development; The goal is too low, which can not bring economic and social benefits to enterprises and has no implementation value.

Establish a management responsibility system for energy saving and consumption reduction.

After enterprises set energy-saving targets, they should implement energy-saving and consumption-reducing quota targets on a monthly basis and by specialty. Should be broken down to the grass-roots level, linked to economic benefits, so that all employees can complete their own energy-saving and mouse-reducing goals, so as to complete the overall energy-saving goals of enterprises.

Control the implementation process of energy saving and consumption reduction targets.

In order to ensure the realization of enterprise's energy-saving and consumption-reducing goals, the implementation process of energy-saving and consumption-reducing goals must be controlled. First of all, all departments of the enterprise are required to carefully record the original energy consumption, establish an energy consumption account, and submit the energy consumption quota assessment to the enterprise according to regulations; If the energy-using department exceeds the quota during the assessment period, it should carefully analyze the reasons for the excess consumption, and submit an analysis report on the energy quota consumption to the enterprise in accordance with the regulations, and formulate rectification measures to help save energy and reduce consumption; Secondly, enterprises should conduct rigorous daily financial accounting. By comparing and analyzing the target budget with the actual expenditure, the energy consumption expenditure is analyzed, the differences are found out and the solutions are sought. It is also necessary to strictly implement the evaluation system of energy saving and consumption reduction, and implement rewards and punishments according to the results of cost analysis. Through strict examination, it is bound to mobilize all departments to attach great importance to energy saving and consumption reduction. However, in the specific implementation process, it should be noted that property management enterprises belong to the service industry, and the products provided to owners are services. Therefore, in the process of achieving the goal of energy saving and consumption reduction, service quality cannot be sacrificed. Under various circumstances, how to carry out energy-saving transformation without reducing service quality, property management companies must establish corresponding systems and standards.

Establish an incentive mechanism

Energy saving and consumption reduction in property management enterprises is a typical full-time activity, and the real strength that can be relied on is department managers, foremen and employees working in the front line. Therefore, the management of energy saving and consumption reduction in enterprises is mainly the management of employees. The essence of employee management is how to improve employees' awareness of energy conservation, how to make employees always maintain strong fighting spirit and high enthusiasm in energy conservation and consumption reduction activities, and work hard for the enterprise's energy conservation and consumption reduction goals. This is the incentive problem. There are many incentives, such as money incentives, goal incentives, caring incentives, participation incentives, work incentives, appreciation incentives, and punishment incentives.

Organize energy-saving and consumption-reducing training

Because many operators employed by low-paid property management companies have not systematically studied equipment operation management and energy saving and consumption reduction, they have only mastered the operation mode of a single device in the system and do not know much about the working principle of the whole system. Once it changes, it is difficult to make timely and scientific treatment. Therefore, enterprises should take the training of employees in energy saving and consumption reduction as an important part of enterprise human resource management.

The content of training should be determined according to the specific circumstances, generally in the following aspects:

1. Training on national energy laws, policies, directives, standards and regulations;

2. Basic knowledge training of energy technology management. Such as electricity, water, coal, oil, heat, gas and other energy-saving technology management training;

3. Training on energy technology management methods and means. Such as energy measurement and testing, statistical analysis of energy consumption, application of microcomputer in energy management, calculation method and analysis of energy consumption, energy consumption quota system, etc.

4. Training based on energy economic analysis. For example, the calculation and analysis of the effect of energy consumption economic activities, the calculation and evaluation of the economic effect of energy-saving project investment, etc.

Enterprises should determine the training methods according to the training target and the required time, for example, adopting special reports, series of lectures on energy conservation, exchanges and seminars, etc.

Establish an owner participation mechanism to encourage owners to participate.

Property energy saving and consumption reduction is a social activity, involving all families. For enterprises, owners and society, saving energy and reducing consumption is a "win-win" cause. Therefore, it is necessary to encourage not only employees to participate, but also owners to actively participate. If employees and owners combine with each other, complement each other and make correct decisions, people-oriented can be truly realized, and the work of energy saving and consumption reduction in property can be smoother and better. Owners' participation in energy conservation and consumption reduction includes self-use property and public property. On the one hand, property management enterprises should carry out energy-saving publicity and education in residential areas, increase the indoctrination of new concepts such as sustainable development, green consumption and green civilization, and improve the awareness, initiative and enthusiasm of owners in their daily lives; On the other hand, it is necessary to safeguard the owners' right to know, participate and supervise the use of the energy-saving part of the property, and establish relevant systems to make the owners' participation truly implemented. For example, Beijing Yin Da Property Management Company launched the "100-day energy-saving action", with the goal of "saving 100 kwh of electricity and one ton of water" for every office worker and every apartment, residence and villa resident during the 100-day period from June to the end of September. During the activity, the management office opened a column in a prominent position in the community to announce the daily energy consumption of office buildings, apartments, communities and villas, and cooperated with the owners to repair air conditioners and transform energy-saving and water-saving appliances, which achieved good results.

Formulate management measures for developing energy-saving and consumption-reducing projects.

1. Formulate the selection and discrimination criteria of energy-saving and consumption-reducing technologies.

In order to develop energy-saving equipment and technology suitable for this community among many energy-saving equipment and technologies, property management enterprises need to formulate the selection and discrimination criteria of energy-saving and consumption-reducing technologies. When formulating standards, we should focus on the following aspects: whether it will affect the quality of service; Whether it will worsen the environment and the working conditions of employees; Whether it will cause other expenses to increase; Whether it will increase the extra labor of employees; Whether the investment cost can be recovered within a suitable payback period; Whether energy saving will affect the income of this enterprise and whether employees have the ability to master new technologies.

2. Formulate implementation procedures for energy-saving and consumption-reducing projects.

Enterprises must develop new energy-saving projects or transform old equipment according to standardized implementation procedures. The scheme includes: diagnosing and evaluating energy-saving and consumption-reducing objects; Formulate an implementation plan for energy conservation and consumption reduction; Prepare the budget; Demonstration; Owner's approval; Approval; Order; Architecture; Testing and acceptance; Trial operation; Accounting and evaluation; Filing, etc.

3. Establish an energy-saving fund.

With the continuous excavation of energy-saving and consumption-reducing projects in recent years, the energy-saving and consumption-reducing work of some property management enterprises has entered the "three highs" stage. The so-called "three highs" refer to those energy-saving and consumption-reducing projects with high technology content, large investment and high efficiency. Usually, the energy-saving and consumption-reducing projects in the "three high" stage need considerable initial investment, and the start-up capital has become the key issue that restricts the rapid launch and early effectiveness of the "three high" energy-saving projects. In order to solve this problem, property management enterprises can establish energy-saving funds within enterprises. The proposed energy-saving and consumption-reducing project is obtained from the energy-saving fund in the form of loans, and will be repaid in installments according to the energy-saving benefits obtained by the project after completion.

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Reference property management network

/gywygl